{"id":17987,"date":"2021-11-22T11:07:24","date_gmt":"2021-11-22T11:07:24","guid":{"rendered":"https:\/\/www.miniorange.com/atlassian\/?page_id=17987"},"modified":"2023-10-18T11:05:58","modified_gmt":"2023-10-18T11:05:58","slug":"faq-secure-share","status":"publish","type":"page","link":"https:\/\/www.miniorange.com/atlassian\/faq-secure-share\/","title":{"rendered":"Secure Share FAQs"},"content":{"rendered":"

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\n

Please refer to the list of error codes below for a rundown of each one and how to resolve it.<\/p>\n

 <\/p>\n\n\n\n\n\n\n
Error Codes<\/th>\nDescription<\/th>\nUser Action<\/th>\n<\/tr>\n
1001<\/td>\nLicense Not Found: <\/b>A valid license is required to run the add-on. Please make sure you\u2019ve used one.<\/td>\nGo to the Manage apps<\/b>\u00a0page of the Jira server, click on\u00a0Share Issue For Jira<\/b>. Enter a valid license generated from\u00a0here<\/strong>.<\/a><\/td>\n<\/tr>\n
1002<\/td>\nLicense Expired: <\/b>The license configured for the add-on has been expired. Please update the license.<\/td>\nGo to the Manage apps<\/b>\u00a0page of the Jira server, click on\u00a0Share Issue For Jira<\/b>. Enter a valid license generated from\u00a0here<\/strong>.<\/a><\/td>\n<\/tr>\n
1003<\/td>\nUnknown Error: <\/b>An unknown error has occurred.<\/td>\nPlease refer the\u00a0troubleshooting tab<\/b>\u00a0of the plugin. You can raise a support ticket\u00a0here<\/strong><\/a>\u00a0or email us at\u00a0info@xecurify.com<\/a><\/strong>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
\n
<\/div>\n<\/div>\n

[\/vc_toggle][vc_separator border_width=”3″ el_class=”faq-hr”][vc_toggle title=”Confluence Share Page \u2013 Error Codes” el_class=”faq-qa” el_id=”confluence-share-page-error-code”]<\/p>\n

\n
\n

Please refer to the list of error codes below for a rundown of each one and how to resolve it.<\/p>\n

 <\/p>\n\n\n\n\n\n\n
Error Codes<\/th>\nDescription<\/th>\nUser Action<\/th>\n<\/tr>\n
1001<\/td>\nLicense Not Found: <\/b>A valid license is required to run the add-on. Please make sure you\u2019ve used one.<\/td>\nGo to the Manage apps<\/b>\u00a0page of the Confluence server, click on\u00a0Share Page For Confluence<\/b>. Enter a valid license generated from\u00a0here<\/strong>.<\/a><\/td>\n<\/tr>\n
1002<\/td>\nLicense Expired: <\/b>The license configured for the add-on has been expired. Please update the license.<\/td>\nGo to theManage apps<\/b>\u00a0page of the Confluence server, click on\u00a0Share Page For Confluence<\/b>. Enter a valid license generated from\u00a0here<\/strong>.<\/a><\/td>\n<\/tr>\n
1003<\/td>\nUnknown Error: <\/b>An unknown error has occurred.<\/td>\nPlease refer the\u00a0troubleshooting tab<\/b>\u00a0of the plugin. You can raise a support ticket\u00a0here<\/a>\u00a0or email us at\u00a0info@xecurify.com<\/a>.<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
\n
\n

\n<\/div>\n<\/div>\n<\/div>\n

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