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Bigcommerce Single Sign-On (SSO)


Bigcommerce SSO by miniOrange has developed a ready to use Single Sign-On solution for BigCommerce. BigCommerce is a SaaS eCommerce platform that allows business owners to set up an online store and sell products on the web. BigCommerce allows its users to use their existing credentials to log in to their platform using JWT (JSON Web Token). But an interface needs to be created on the existing site that can generate that JWT token and log users into BigCommerce using their existing credentials. miniOrange solves this issue and provides Single Sign-On(SSO) into BigCommerce using miniOrange or any other third party Identity providers (IDP) with ease.

Challenge faced by Bigcommerce Users

BigCommerce users want a continuous and seamless access to their portal through their existing accounts. They don't wish for their users/customers to have a separate set of credentials for logging in to BigCommerce. BigCommerce provides a way for its users to allow their users/customers to log in to the platform seamlessly. But, an interface needs to be created which would allow this.

miniOrange provides SSO solution for BigCommerce

miniOrange provides an integrated solution where a logged in user's existing session can be used to log the users into BigCommerce by creating a valid JSON Web Token (JWT).

Bigcommerce Single Sign-On (SSO)

Connect with External Source of Users


miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Shibboleth, Ping, Okta, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more.



Follow the Step-by-Step Guide given below for Bigcommerce Single Sign-On (SSO)

1. Create BigCommerce API

  • Log in to BigCommerce Admin Panel.
  • Go to the Advanced Settings from the menu and select API Accounts.
  • Click on Create API Account and choose Create V2/V3 API Token option from the menu shown.
  • BigCommerce Single Sign-On (SSO): API account

  • Add a suitable name for your API account.
  • Enable the Customers option as Modify and Customers Login option as login.
  • Click on Save.
  • BigCommerce Single Sign-On (SSO): API Configuration

  • Download the API credentials file. It contains the API token, Client ID and Client Secret.
  • BigCommerce Single Sign-On (SSO): API Credential Download

2. Configure BigCommerce in miniOrange

  • Login into miniOrange Admin Console.
  • Go to Apps >> Manage Apps.
  • BigCommerce Single Sign-On (SSO) manage apps

  • Click on Add Application button.
  • BigCommerce Single Sign-On (SSO) add app

  • In Choose Application Type click on Create App button in JWT application type.
  • BigCommerce Single Sign-On (SSO) choose JWT as app type

  • In the next step, search for BigCommerce application from the list.
  • Bigcommerce Single Sign-On (SSO): Select BigCommerce Application

  • In Add Apps tab enter the values and click on Save.
  • BigCommerce Single Sign-On (SSO): add jwt app

    Custom Application Name Choose appropriate name according to your choice.
    Description Add appropriate description according to your choice.
    Redirect-URL The Redirect URL for SSO, e.g. https://my-store.mybigcommerce.com/login/token/
    Group Name Default
    Policy Name Add policy name according to your Preference.
    Login Method Password.
  • To configure Client secret and Client ID go to Edit against your configured app, Apps>>Select your app>>Edit
  • BigCommerce Single Sign-On (SSO): edit jwt app

    BigCommerce Single Sign-On (SSO): configure clent ID and Client Secret

    Client ID The Client ID downloaded in the file from the BigCommerce dashboard.
    Client Secret The Client Secret downloaded in the file from the BigCommerce dashboard.
    Client Token The Client Secret downloaded in the file from the BigCommerce dashboard. Required when you wish to create on the fly users in Bigcommerce.
    Signature Algorithm Choose HS256
  • Click on Save
  • Now, You can access BigCommerce Account Using IDP credentials through the Single-sign-on URL as shown in image above.

3. Configure External IDP in miniOrange

  • To login to BigCommerce through the existing Application, go to Identity Provider tab in the left hand navigation menu.
  • BigCommerce Single Sign-On (SSO): add-identity-provider

  • Here you can configure any Identity Provider of your Choice. e.g: Okta, Azure AD
  • Note: you need to send store_hash , operation , redirect_to , first_name , last_name and email as configure attributes
  • BigCommerce Single Sign-On (SSO): send-configured-attributes

    first_name User First Name Attribute
    last_name User Last Name Attribute.
    email User Email Attribute.
    operation The operation should be i.e customer_login
    rediect_to The url where user will be redirected to after successful login E.g. /account will show them their account page
    store_hash Your store hash. Pick from the API Key configured in the above step i.e https://api.bigcommerce.com/stores/[storehash]/v3
  • To setup Azure AD as Identity provider Click Here.
  • Also, to have a look over other Identity Provider Setup with miniOrange Click Here.

4. Configure Your User Directory (Optional)

miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Okta, Shibboleth, Ping, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more. You can configure your existing directory/user store or add users in miniOrange.



  • To add your users in miniOrange there are 2 ways:
  • 1. Create User in miniOrange

    • Click on Users >> Add User.
    • Bigcommerce VPN 2FA : Add user in miniOrange

    • Here, fill the user details without the password and then click on the Create User button.
    • Bigcommerce MFA: Add user details

    • After successful user creation a notification message "An end user is added successfully" will be displayed at the top of the dashboard.
    • Bigcommerce Two-Factor Authentication: Add user details

    • Click on On Boarding Status tab. Check the email, with the registered e-mail id and select action Send Activation Mail with Password Reset Link from Select Action dropdown list and then click on Apply button.
    • Bigcommerce 2FA: Select email action

    • Now, Open your email id. Open the mail you get from miniOrange and then click on the link to set your account password.
    • On the next screen, enter the password and confirm password and then click on the Single Sign-On (SSO) reset password button.
    • Bigcommerce Multi-Factor Authentication: Reset user password
    • Now, you can log in into miniOrange account by entering your credentials.

    2. Bulk Upload Users in miniOrange via Uploading CSV File.

    • Navigate to Users >> User List. Click on Add User button.
    • Bigcommerce 2FA: Add users via bulk upload

    • In Bulk User Registration Download sample csv format from our console and edit this csv file according to the instructions.
    • Bigcommerce Two-Factor authentication: Download sample csv file

    • To bulk upload users, choose the file make sure it is in comma separated .csv file format then click on Upload.
    • Bigcommerce 2FA : Bulk upload user

    • After uploading the csv file successfully, you will see a success message with a link.
    • Click on that link you will see list of users to send activation mail. Select users to send activation mail and click on Send Activation Mail. An activation mail will be sent to the selected users.
  • On miniOrange dashboard left side menu, click on User Stores >> Add User Store.
  • Bigcommerce 2FA: Configure User Store

  • Select User Store type as AD/LDAP.
  • Bigcommerce 2FA: Select AD/LDAP as user store

    1. STORE LDAP CONFIGURATION IN MINIORANGE: Choose this option if you want to keep your configuration in miniOrange. If active directory is behind a firewall, you will need to open the firewall to allow incoming requests to your AD.
    2. STORE LDAP CONFIGURATION ON PREMISE: Choose this option if you want to keep your configuration in your premise and only allow access to AD inside premises. You will have to download and install miniOrange gateway in your premise.
    3. Bigcommerce Two-Factor Authentication : Select ad/ldap user store type

  • Enter LDAP Display Name and LDAP Identifier name.
  • Select Directory Type as Active Directory.
  • Enter the LDAP Server URL or IP Address against LDAP Server URL field.
  • Click on Test Connection button to verify if you have made a successful connection with your LDAP server.
  • Bigcommerce MFA/2FA: Configure LDAP server URL Connection

  • In Active Directory, go to the properties of user containers/OU's and search for Distinguished Name attribute.
  • Bigcommerce MFA: Configure user bind account domain name

  • Enter the valid Bind account Password.
  • Click on Test Bind Account Credentials button to verify your LDAP Bind credentials for LDAP connection.
  • Bigcommerce MFA: Check bind account credentials

  • Search Base is the location in the directory where the search for a user begins. You will get this from the same place you got your Distinguished name.
  • Bigcommerce 2FA : Configure user search base

  • Select a suitable Search filter from the drop down menu. To use custom Search Filter select "Custom Search Filter" option and customize it accordingly.
  • Bigcommerce MFA/2FA : Select user search filter

  • You can also configure following options while setting up AD. Enable Activate LDAP in order to authenticate users from AD/LDAP. Click on the Save button to add user store.
  • Bigcommerce MFA : Activate LDAP options

    Here's the list of the attributes and what it does when we enable it. You can enable/disable accordingly.

    Attribute Description
    Activate LDAP All user authentications will be done with LDAP credentials if you Activate it
    Sync users in miniOrange Users will be created in miniOrange after authentication with LDAP
    Backup Authentication If LDAP credentials fail then user will be authenticated through miniOrange
    Allow users to change password This allows your users to change their password. It updates the new credentials in your LDAP server
    Enable administrator login On enabling this, your miniOrange Administrator login authenticates using your LDAP server
    Show IdP to users If you enable this option, this IdP will be visible to users
    Send Configured Attributes If you enable this option, then only the attributes configured below will be sent in attributes at the time of login

  • Click on Save. After this, it will show you the list of User stores. Click on Test Configuration to check whether you have enter valid details. For that, it will ask for username and password.
  • Bigcommerce 2FA: Test AD/Ldap connection

  • On Successful connection with LDAP Server, a success message is shown.
  • Click on Test Attribute Mapping.
  • Bigcommerce LDAP successful connection

  • Enter a valid Username. Then, click on Test. Mapped Attributes corresponding to the user are fetched.
  • Bigcommerce MFA: Fetch mapped attributes for user

  • After successful Attribute Mapping Configuration, go back to the ldap configuration and enable Activate LDAP in order to authenticate users from AD/LDAP.
  • Refer our guide to setup LDAPS on windows server.

    User Import and Provisioning from AD

  • Go to Settings in the Customer Admin Account.
  • MFA/Two-Factor Authentication(2FA) for   miniOrange dashboard

  • Enable the "Enable User Auto Registration" option and click Save.
  • MFA/Two-Factor Authentication(2FA) for   Enable User Auto Registration

  • (Optional) To send a welcome email to all the end users that will be imported, enable the "Enable sending Welcome Emails after user registration" option and click Save.
  • MFA/Two-Factor Authentication(2FA) for   Enable sending Welcome Emails after user registration

  • From the Left-Side menu of the dashboard select Provisioning.
  • MFA/Two-Factor Authentication(2FA) for   User Sync/Provisioning

  • In Setup Provisioning tab select Active Directory in the Select Application Drop Down.
  • Toggle the Import Users tab, click on Save button.
  • MFA/Two-Factor Authentication(2FA) for   User Sync Active Directory Configuration

  • On the same section, switch to Import Users section.
  • Select Active Directory from the dropdown and click on the Import Users tab, to import all the users from Active Directory to miniOrange.
  • MFA/Two-Factor Authentication(2FA) for   User Sync Import Operation

  • You can view all the Users you have imports by selecting Users >> User List from Left Panel.
  • MFA/Two-Factor Authentication(2FA) for   User List

  • All the imported users will be auto registered.
  • These groups will be helpful in adding multiple 2FA policies on the applications.

miniOrange integrates with various external user sources such as directories, identity providers, and etc.

Not able to find your IdP or Need help setting it up?


Contact us or email us at idpsupport@xecurify.com and we'll help you setting it up in no time.



5. BigCommerce SSO Login

  • Lets say you have configured miniOrange as userstore.
  • So after accessing the Single sign-On URL , you will be asked for miniOrange credentials.
  • BigCommerce Single Sign-On (SSO): miniOrange Login

  • And on entering the valid credentials, Click on sign in and you will redirected successfully to BigCommerce.
  • BigCommerce Single Sign-On (SSO): BigCommerce Login

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