Enterprises of all sizes are migrating to Cloud based Apps such as Freshdesk etc that provides great customer service. Employees benefit from anytime, anywhere, any device access to corporate data, and the ability to collaborate in real-time. For employers, cost savings are huge, with no need to install, patch or upgrade software on either servers or devices.
The top concern of any enterprise adopting the cloud is security. While Freshdesk includes security features like password based security, corporate IT needs enterprise-grade authentication, access and fraud prevention.
miniOrange provides secure access to Freshdesk for enterprises – Be it access from their own laptop/mobile device or a company provided one. As employees attempt to access Freshdesk services with their corporate accounts, miniOrange ensures that they are who they say they are by enforcing strong authentication at the point of entry. Once authenticated, miniOrange provides single sign on to all the other resources they are authorized to get access to. In addition to this, miniOrange Fraud Prevention solution catches any suspicious user behavior and either denies access if the risk is high or enforces strong authentication if the risk is moderate. miniOrange Freshdesk solution can be deployed in minutes and an administrator can enable secure access to Freshdesk using miniOrange security in three easy steps. Click here to learn more on Freshdesk Solution