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Atlassian Confluence Cloud SSO (Single Sign-On)


Atlassian Confluence Cloud Single-Sign On (SSO) or Atlassian Access SSO allows your users to authenticate to Atlassian cloud products through your company's existing identity provider. It integrates with your company’s identity provider to provide a simple, seamless authentication process for employees and customers to access Atlassian cloud products.


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Atlassian Confluence Cloud SSO solution by miniOrange provides secure Single Sign-On access to multiple Atlassian Applications(Jira, Confluence, Bitbucket, Bamboo, Fish eye) as well as other On-Premise and Cloud Apps using a single set of login credentials. With miniorange Identity Provider(IdP) service, you can Single Sign-on(SSO) login to multiple applications using a single Confluence cloud Username and Password.


Looking at another way, if your users are in any of the third-party Identity Providers (Active Directory, Okta, Auth0) and you want your users to log into Atlassian Confluence Cloud/Atlassian Access and other specific applications using existing IDP credentials, you can easily SSO login in a safe and secure manner. Follow the given setup guide to integrate SAML SSO for your Atlassian Confluence Cloud.


Prerequisites


  • Domain Verification

    The first step of Atlassian Access starts with the Domain Verification Process to enforce SAML SSO on the managed user accounts. This process verifies that you own a valid domain for managing the user accounts and use the same domain name for the email addresses.

    Once the domain is successfully verified, it lets you host the Jira Software, Jira Service Management (JSM), Confluence (wiki), or any Atlassian instance on the Cloud, along with providing pre-generated site URLs. For example, if the verified domain is acma.com, then the Jira Hosting URL will be https://acma.com/jira and user accounts will be user1@acma.com. So you can consider Domain Verification as a crucial step for your instance hosting and anyone who wants to do SAML SSO Configuration on Atlassian Cloud needs to go through the Domain Verification Process. Follow the steps in the document or video for Domain Verification.

  • Atlassian Access Subscription

    Atlassian Access is an additional subscription applied across the Atlassian cloud products like Jira Software, Jira Service Management, Jira Work Management, Confluence, Bitbucket, etc. So it is needed for Single Sign-On(SSO) or any Cloud Service which comes under Atlassian Access.


Connect with External Source of Users


miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Shibboleth, Ping, Okta, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more.



Follow the Step-by-Step Guide given below to integrate Atlassian Confluence Cloud Single Sign-On (SSO)

1. Configure Atlassian Confluence Cloud in miniOrange

  • Login into miniOrange Admin Console.
  • Go to Apps and click on Add Application button.
  • Atlassian Confluence Cloud Single Sign-On (SSO) add app

  • In Choose Application, select SAML/WS-FED from the application type dropdown.
  • Atlassian Confluence Cloud Single Sign-On (SSO) choose app type

  • Search for Atlassian Confluence Cloud in the list, if you don't find Atlassian Confluence Cloud in the list then, search for custom and you can set up your application in Custom SAML App.
  • Atlassian Confluence Cloud Single Sign-On (SSO) manage apps

  • Enter the SP Entity ID or Issuer.
  • Enter the ACS URL.
  • Enter the Single Logout URL.
  • Configure Atlassian Confluence Cloud Single Sign-On(SSO)

  • Click Next, now in the Attribute Mapping configure attributes according to your choice.
  • Atlassian Confluence Cloud Single Sign-On(SSO): Attribute Mapping

  • Click on the Save button.
  • Your application is saved successfully. Now click on the Select button against your newly created Confluence application. Go to Metadata.
  • Atlassian Confluence Cloud Single Sign-On(SSO): Create Confluence app

  • On the Metadata page -

    1. If you want to use miniOrange as User Store i.e. your user identities will be stored in miniOrange then download the metadata file under the heading 'INFORMATION REQUIRED TO SET MINIORANGE AS IDP'.

    2. If you want to authenticate your users via any external Identity Provider like Active Directory, Okta, OneLogin, Google, Apple ID, etc then download the Metadata file under the heading 'INFORMATION REQUIRED TO AUTHENTICATE VIA EXTERNAL IDPS.
  • Atlassian Confluence Cloud Single Sign-On(SSO): External Identity Providers(IDP)

  • Keep SAML Login URL , SAML Logout URL and click on the Download Certificate button to download certificate which you will require in Step 3.
  • Atlassian Confluence Cloud Single Sign-On(SSO): Download Certificate


2. Configure Single Sign-On/SSO in Atlassian Confluence Cloud

  • Now login to Atlassian Cloud Admin Console.
  • Select your organization and then select Security.
  • Atlassian Confluence Cloud Single Sign-On(SSO): select your organization

  • Select SAML single sign-on and then click Add SAML configuration.
  • Atlassian Confluence Cloud Single Sign-On(SSO): SAML Configurations

  • Enter Identity provider Entity ID, Identity provider SSO URL and Public x509 certificate from Step 1 and click on Save configuration button.
  • Atlassian Confluence Cloud Single Sign-On(SSO): Save SAML configuration
  • Now set up the Authentication Policies by clicking on the View Authentication Policies.
  • Atlassian Confluence Cloud SSO (Single Sign-On): Authentication Policies

  • Click on Add Policy.
  • Atlassian Confluence Cloud SSO: Add Policy

  • Enter the policy name and add the policy.
  • Now under Single Sign-On, click on Enable Single Sign-On.
  • Atlassian Confluence Cloud SSO (Single Sign-On): Enable SSO

  • Then click on the Members tab besides the settings tab and click on Add Members.
  • Atlassian Confluence Cloud SSO (Single Sign-On): Add Member

  • Enter details and click on Add Members. The user must be present in both Atlassian Access and miniOrange. The Single Sign On(SSO) will work only for Added Members.
  • Atlassian Confluence Cloud SSO (Single Sign-On): Enter Details

3. Test SSO Configuration

Test SSO login to your Atlassian Confluence Cloud account with miniOrange IdP:

    Using SP Initiated Login

    • Go to your Atlassian Confluence Cloud URL, here you will be either asked to enter the username or click on the SSO link which will redirect you to miniOrange IdP Sign On Page.
    • Atlassian Confluence Cloud Single Sign-On (SSO) login

    • Enter your miniOrange login credential and click on Login. You will be automatically logged in to your Atlassian Confluence Cloud account.

    Using IDP Initiated Login

    • Login to miniOrange IdP using your credentials.
    • Atlassian Confluence Cloud Single Sign-On (SSO)

    • On the Dashboard, click on Atlassian Confluence Cloud application which you have added, to verify SSO configuration.
    • Atlassian Confluence Cloud Single Sign-On (SSO) verify configuration


    Not able to configure or test SSO?


    Contact us or email us at idpsupport@xecurify.com and we'll help you setting it up in no time.





    You can also setup your Atlassian Cloud Application with any IDPs that may support any SSO protocol. To get the Step by Step Atlassian Cloud SSO Configuration, you can view our Cloud SSO Setup Guides .



4. Configure Your User Directory (Optional)

miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Microsoft Entra ID, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Okta, Shibboleth, Ping, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more. You can configure your existing directory/user store or add users in miniOrange.



  • To add your users in miniOrange there are 2 ways:
  • 1. Create User in miniOrange

    • Click on Users >> User List >> Add User.
    • Atlassian Confluence Cloud: Add user in miniOrange

    • Here, fill the user details without the password and then click on the Create User button.
    • Atlassian Confluence Cloud: Add user details

    • After successful user creation a notification message "An end user is added successfully" will be displayed at the top of the dashboard.
    • Atlassian Confluence Cloud: Add user details

    • Click on Onboarding Status tab. Check the email, with the registered e-mail id and select action Send Activation Mail with Password Reset Link from Select Action dropdown list and then click on Apply button.
    • Atlassian Confluence Cloud: Select email action

    • Now, Open your email id. Open the mail you get from miniOrange and then click on the link to set your account password.
    • On the next screen, enter the password and confirm password and then click on the Single Sign-On (SSO) reset password button.
    • Atlassian Confluence Cloud: Reset user password
    • Now, you can log in into miniOrange account by entering your credentials.

    2. Bulk Upload Users in miniOrange via Uploading CSV File.

    • Navigate to Users >> User List. Click on Add User button.
    • Atlassian Confluence Cloud: Add users via bulk upload

    • In Bulk User Registration Download sample csv format from our console and edit this csv file according to the instructions.
    • Atlassian Confluence Cloud: Download sample csv file

    • To bulk upload users, choose the file make sure it is in comma separated .csv file format then click on Upload.
    • Atlassian Confluence Cloud: Bulk upload user

    • After uploading the csv file successfully, you will see a success message with a link.
    • Click on that link you will see list of users to send activation mail. Select users to send activation mail and click on Send Activation Mail. An activation mail will be sent to the selected users.
  • Click on External Directories >> Add Directory in the left menu of the dashboard.
  • Atlassian Confluence Cloud: Configure User Store

  • Select Directory type as AD/LDAP.
  • Atlassian Confluence Cloud: Select AD/LDAP as user store

    1. STORE LDAP CONFIGURATION IN MINIORANGE: Choose this option if you want to keep your configuration in miniOrange. If active directory is behind a firewall, you will need to open the firewall to allow incoming requests to your AD.
    2. STORE LDAP CONFIGURATION ON PREMISE: Choose this option if you want to keep your configuration in your premise and only allow access to AD inside premises. You will have to download and install miniOrange gateway in your premise.
    3. Atlassian Confluence Cloud: Select ad/ldap user store type

  • Enter LDAP Display Name and LDAP Identifier name.
  • Select Directory Type as Active Directory.
  • Enter the LDAP Server URL or IP Address against LDAP Server URL field.
  • Click on Test Connection button to verify if you have made a successful connection with your LDAP server.
  • Atlassian Confluence Cloud: Configure LDAP server URL Connection

  • In Active Directory, go to the properties of user containers/OU's and search for Distinguished Name attribute.
  • Atlassian Confluence Cloud: Configure user bind account domain name

  • Enter the valid Bind account Password.
  • Click on Test Bind Account Credentials button to verify your LDAP Bind credentials for LDAP connection.
  • Atlassian Confluence Cloud: Check bind account credentials

  • Search Base is the location in the directory where the search for a user begins. You will get this from the same place you got your Distinguished name.
  • Atlassian Confluence Cloud: Configure user search base

  • Select a suitable Search filter from the drop-down menu. If you use User in Single Group Filter or User in Multiple Group Filter, replace the <group-dn> in the search filter with the distinguished name of the group in which your users are present. To use custom Search Filter select "Write your Custom Filter" option and customize it accordingly.
  • Atlassian Confluence Cloud: Select user search filter

  • You can also configure following options while setting up AD. Enable Activate LDAP in order to authenticate users from AD/LDAP. Click on the Save button to add user store.
  • Atlassian Confluence Cloud: Activate LDAP options

    Here's the list of the attributes and what it does when we enable it. You can enable/disable accordingly.

    Attribute Description
    Activate LDAP All user authentications will be done with LDAP credentials if you Activate it
    Sync users in miniOrange Users will be created in miniOrange after authentication with LDAP
    Fallback Authentication If LDAP credentials fail then user will be authenticated through miniOrange
    Allow users to change password This allows your users to change their password. It updates the new credentials in your LDAP server
    Enable administrator login On enabling this, your miniOrange Administrator login authenticates using your LDAP server
    Show IdP to users If you enable this option, this IdP will be visible to users
    Send Configured Attributes If you enable this option, then only the attributes configured below will be sent in attributes at the time of login

  • Click on Save. After this, it will show you the list of User stores. Click on Test Connection to check whether you have enter valid details. For that, it will ask for username and password.
  • Atlassian Confluence Cloud: Test AD/Ldap connection

  • On Successful connection with LDAP Server, a success message is shown.
  • Click on Test Attribute Mapping.
  • Atlassian Confluence Cloud LDAP successful connection

  • Enter a valid Username. Then, click on Test. Mapped Attributes corresponding to the user are fetched.
  • Atlassian Confluence Cloud: Fetch mapped attributes for user

  • After successful Attribute Mapping Configuration, go back to the ldap configuration and enable Activate LDAP in order to authenticate users from AD/LDAP.
  • Refer our guide to setup LDAPS on windows server.

User Import and Provisioning from AD

  • Go to Settings >> Product Settings in the Customer Admin Account.
  • MFA/Two-Factor Authentication(2FA) for   miniOrange dashboard

  • Enable the "Enable User Auto Registration" option and click Save.
  • MFA/Two-Factor Authentication(2FA) for   Enable User Auto Registration

  • (Optional) To send a welcome email to all the end users that will be imported, enable the "Enable sending Welcome Emails after user registration" option and click Save.
  • MFA/Two-Factor Authentication(2FA) for   Enable sending Welcome Emails after user registration

  • From the Left-Side menu of the dashboard select Provisioning.
  • MFA/Two-Factor Authentication(2FA) for   User Sync/Provisioning

  • In Setup Provisioning tab select Active Directory in the Select Application drop-down.
  • Toggle the Import Users tab, click on Save button.
  • MFA/Two-Factor Authentication(2FA) for   User Sync Active Directory Configuration

  • On the same section, switch to Import Users section.
  • Select Active Directory from the dropdown and click on the Import Users tab, to import all the users from Active Directory to miniOrange.
  • MFA/Two-Factor Authentication(2FA) for   User Sync Import Operation

  • You can view all the Users you have imports by selecting Users >> User List from Left Panel.
  • MFA/Two-Factor Authentication(2FA) for   User List

  • All the imported users will be auto registered.
  • These groups will be helpful in adding multiple 2FA policies on the applications.

miniOrange integrates with various external user sources such as directories, identity providers, and etc.

Not able to find your IdP or Need help setting it up?


Contact us or email us at idpsupport@xecurify.com and we'll help you setting it up in no time.



5. Adaptive Authentication with Atlassian Confluence Cloud

A. Restricting access to Atlassian Confluence Cloud with IP Blocking

    You can use adaptive authentication with Atlassian Confluence Cloud Single Sign-On (SSO) to improve the security and functionality of Single Sign-On. You can allow a IP Address in certain range for SSO or you can deny it based your requirements and you can also challenge the user to verify his authenticity. Adaptive authentication manages the user authentication bases on different factors such as Device ID, Location, Time of Access, IP Address and many more.

    You can configure Adaptive Authentication with IP Blocking in following way:
  • Login to Self Service Console >> Adaptive Authentication.
  • Add a Policy Name for your Adaptive Authentication Policy.
  • Atlassian Confluence Cloud Single Sign-On (SSO) Restrict Access adaptive authentication policy

  • Select your Action for behavior Change and Challenge Type for user from the Action for behavior Change Section.
  • Atlassian Confluence Cloud Single Sign-On (SSO) Restrict Access adaptive authentication behavior change


    Action for behavior Change Options :


    Attribute Description
    Allow Allow user to authenticate and use services if Adaptive authentication condition is true.
    Challenge Challenge users with one of the three methods mentioned below for verifying user authenticity.
    Deny Deny user authentications and access to services if Adaptive authentication condition is true.

    Challenge Type Options :

    Attribute Description
    User second Factor The User needs to authenticate using the second factor he has opted or assigned for such as
  • OTP over SMS
  • PUSH Notification
  • OTP over Email
  • And 12 more methods.
  • KBA (Knowledge-based authentication) The System will ask user for 2 of 3 questions he has configured in his Self Service Console. Only after right answer to both questions user is allowed to proceed further.
    OTP over Alternate Email User will receive a OTP on the alternate email he has configured threw Self Service Console. Once user provides the correct OTP he is allowed to proceed further.

  • Now Enable Enable IP Restriction option from the IP RESTRICTION CONFIGURATION section to configure custom IP range.
  • Atlassian Confluence Cloud Single Sign-On (SSO) Restrict Access adaptive authentication ip blocking

  • Select the Action you want to perform if the IP address is out of the range. i.e. Allow, Challenge & Deny.
  • Specify the IP Address range for which you want above setting to reflect. You can add more than one IP Address ranges by clicking on following button +.
  • Scroll to the end and click on save.

B. Adaptive Authentication with Limiting number of devices.

    Using Adaptive Authentication you can also restrict the number of devices the end user can access the Services on. You can allow end users to access services on a fixed no. of devices. The end users will be able to access services provided by us on this fixed no. of devices.

    You can configure Adaptive Authentication with Device Restriction in following way

  • Login to Self Service Console >> Adaptive Authentication.
  • Add a Policy Name for your Adaptive Authentication Policy.
  • Select your Action for behavior Change and Challenge Type for user from the Action for behavior Change Section.
  • Atlassian Confluence Cloud Single Sign-On (SSO) Restrict Access adaptive authentication behavior and challenge type


  • Scroll down to Device Configuration section and enable Allow User to Register Device option to allow users to register their devices.
  • Enter the Number of Devices which are allowed to register in field next to Number of Device Registrations Allowed
  • Choose Action if number of devices exceeded (This will override your setting for Action for behavior Change.)
    1. Challenge: The user needs to verify himself using any of the three methods mentioned in table in step 5.1
    2. Deny : Deny users access to the system
  • Enable option Send email alerts to Users if number of Device registrations exceeded allowed count if you want to alert the user about no of devices exceeding the limit. Save the configuration.
  • Atlassian Confluence Cloud Single Sign-On (SSO) Restrict Access adaptive authentication enable device restriction


C. Add Adaptive Authentication policy to Atlassian Confluence Cloud.

  • Login to Self Service Console >> Policies.
  • Click on Edit option for predefined app policy.
  • Atlassian Confluence Cloud Single Sign-On (sso) edit device restriction policy

  • Set your application name in the Application and select password as Login Method.
  • Enable Adaptive Authentication on Policy page and select the required restriction method as an option.
  • From Select Login Policy dropdown select the policy we created in last step and click on save.
  • Atlassian Confluence Cloud Single Sign-On (SSO) Restrict Access save device restriction policy

    D.Notification and Alert Message.

      This section handles the notifications and alerts related to Adaptive Authentication.It provides the following options :

    • Get email alerts if users login from unknown devices or locations : Admin need to enable this option to enable receiving alerts for different alert options.
      adaptive authentication Action for behavior Change Configuration

    • Option Description
      Challenge Completed and Device Registered Enabling this option allows you to send an email alert when an end-user completes a challenge and registers a device.
      Challenge Completed but Device Not Registered Enabling this option allows you to send an email alert when an end-user completes a challenge but do not registers the device.
      Challenge Failed Enabling this option allows you to send an email alert when an end-user fails to complete the challenge.


      adaptive authentication Action for behavior Change Configuration

    • Next subsection is Send email alerts which allows us to enable or disable alerts for admin and end-users. To enable alerts for admins, you can enable the “Administrators” switch button.

    • adaptive authentication Action for behavior Change Configuration

    • In case you want multiple admins accounts to receive alerts then you can enable the option for admin and then enter the admin emails separated by a ‘,’ in the input field next to Administrators email to receive alerts label. To enable alerts for the end-users, you can enable the “End Users” switch button.
    • In case you want to customize the deny message that end user receive in case his authentication denied due to adaptive policy, you can do this by entering the message inside “Deny message for Adaptive Authentication” text box.
    • adaptive authentication Action for behavior Change Configuration
    How to add a trusted Device
    1. When End-user log in to the self service console after the policy for device restriction is on, he is provided the option to add the current device as a trusted device.

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