In the Gartner Peer Insights™ 2025 Voice of the Customer report for Access Management, miniOrange earned the designation of **Strong Performer, twice in a row**, backed by consistency in security, scalability, and customer support.

This milestone highlights our team’s ongoing commitment to addressing real-world identity challenges through user-centric design, effective customizations, flexible deployment, and robust access management capabilities. Our customers rated us 4.7 out of 5 for product capabilities and support, and 4.6 out of 5 for integration and deployment, based on 90 verified end-user reviews on Gartner Peer Insights.

With high user ratings across product functionality and implementation experience, miniOrange continues to be a reliable and forward-moving choice in the IAM space. 

## What Is Gartner’s Voice of the Customer and What Does “Strong Performer” Mean? {#What Is Gartner’s Voice of the Customer and What Does “Strong Performer” Mean?}

Gartner’s Voice of the Customer is a peer-driven assessment compiled from verified end-user reviews. It evaluates vendors across key dimensions such as product functionality, integration ease, customer support, and implementation speed, providing an understanding of real-world performance beyond analyst models. 

- In the 2025 quadrant, miniOrange was designated a Strong Performer, reflecting strong **customer confidence** and **product reliability**. 
- With **89% of users** expressing a high likelihood to recommend, miniOrange demonstrates consistent success in critical areas, including intuitive administration and resilient authentication flows. 
- Reviewers also rated miniOrange’s solution with a more **positive user sentiment** compared to other products in the Access Management category, signaling differentiated value and satisfaction. 

Over the past decade, we have received steady traction across varied industries. The flexible architecture and comprehensive identity security solutions make us a preferred option for SMBs and enterprises navigating complex identity and access challenges.

## Why Customers Choose miniOrange? {#Why Customers Choose miniOrange?}

2025 reviews emphasize miniOrange's ability to balance technical depth with accessibility:

- IAM capabilities without unnecessary complexity
- Support for industry-specific use cases: BFSI, healthcare, education, retail
- Transparent roadmap and customer-driven enhancements, including more RESTful APIs, passwordless flows, and integration kits

Customers particularly value the low-code onboarding experience, the ability to consolidate identity silos, and real-time analytics for user access.

## End-to-end Security for All Access & End Points {#End-to-end Security for All Access & End Points}

Our IAM has an extensive suite of solutions that can secure not just identities but also all applications, devices, VPNs, and more. Therefore, your workforce, customers, and all third-party vendors have secured identities and protected access to all resources and sensitive data. 


**Single Sign-On (SSO):** Centralized access to all apps, including custom and legacy systems, using one secure identity, reducing password fatigue and login risks.

**Multi-Factor Authentication (MFA):** Layered security with 15+ MFA authentication methods, including biometrics, OTPs, and push notifications to prevent unauthorized access.

**Adaptive Authentication:** Risk-aware access decisions based on user location, device, IP, and time, enforcing just the right amount of security per context.

**User Lifecycle Management (ULM):** Automated provisioning, deprovisioning, and role-based access control throughout the user journey, minimizing manual errors.

**Active Directory (AD) Management:** Synchronize, extend, and modernize AD with cloud environments while enforcing consistent policies across domains.

**VPN and Device Security:** Secure access from remote or BYOD endpoints through contextual policies and continuous authentication.

**Privileged Access Management (PAM):** miniOrange’s PAM framework strengthens security for sensitive accounts and resources by restricting standing access, managing privileged credentials, and monitoring high-risk activities with features such as credential vaulting, session recording, just-in-time elevation, and workflow approvals.

## Hear Directly From Our Customers {#Hear Directly From Our Customers}

[![Hear Directly From Our Customers](/blog/assets/2025/hear-directly-from-our-customers.webp)](https://www.gartner.com/reviews/market/access-management/vendor/miniorange/product/miniorange-workforce-identity-and-access-management/reviews?reviewRating=5)

**“miniOrange SAML and OAuth SSO Products Are Exceptional”**

“I have worked with miniOrange associates over the years, over the phone, and also used their online chat interface. When we first started working with miniOrange SSO products, we were set up with a Xecurify account that kept everything organized, tons of documentation, account history of license purchases, and all sorts of usage reports that are available for download. Setting up SSO was not that easy for me, but miniOrange has individuals working around the clock who can help. I've been in video meetings with them as they interface with tech teams from Microsoft and our international partners and subscribers. All our meetings were at my convenience as we configured our site."


**"miniOrange Provides Cloud-Based Solution with Rich Features"**

"miniOrange were very responsive and helpful. They took the time to understand our use case and created a license plan that worked for us. They also were excellent in helping us configure and troubleshoot to get to a working solution." 

**"Experiencing miniOrange's Stellar Support and Care"**

"miniOrange has been a great company to work with. The best thing about them is their level of support and care. They have a wonderful team who would jump on a call with you to help out when needed. I highly recommend them."

**"miniOrange Workforce Identity and Access Management"**

"The product is user-friendly and straightforward. The segmentation of the applications by their vendor names and models in some instances makes this an enjoyable experience."

**"An exceptional product and service"**

"The miniOrange solution impresses with an excellent user experience in combination with its comparatively low resource consumption, high functional and implementation scope and favourable price."

## Rising with Customer Trust in 2025 {#Rising with Customer Trust in 2025}

Being named a Strong Performer reflects the voices of those who matter most– security architects, DevOps teams, and business leaders deploying miniOrange in mission-critical environments. As IAM challenges progress, miniOrange continues to innovate with agility, clarity, and scalability, maintaining trust and support across its global customer base.

We encourage you to explore [Gartner Peer Insights™](https://www.gartner.com/reviews/market/access-management/vendor/miniorange/product/miniorange-workforce-identity-and-access-management/review/view/6091802) to read more customer reviews and see what peers are saying about us. Moreover, share your experiences with our IAM suite, integration options, and more. 

*"Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose."*


Gartner Voice of the Customer represents a peer-based evaluation built from authenticated end-user feedback. miniOrange has achieved Strong Performer recognition consecutively for two years running.

Gartner

miniOrange Recognized as a Strong Performer in Gartner Voice of the Customer 2025