
## Automate User Provisioning in Atlassian apps with miniOrange User Sync {#Automate User Provisioning in Atlassian apps }

Managing user access across multiple Atlassian apps can be a daunting task, especially as your organization scales. Studies show that around [30% of user licenses are unused](https://track.g2.com/resources/license-management-statistics) due to manual deactivation delays, leading to increased costs and security risks. Automating user provisioning can save time, reduce errors, and help manage licenses more efficiently.

One of the most effective ways to streamline user management in Atlassian apps is by leveraging user sync with miniOrange’s SCIM Provisioning, User Sync & Group Sync. This approach not only automates user provisioning but also ensures that users have the correct permissions at all times.

### What is SCIM Provisioning? {#what-is-scim-provisioning}

SCIM (System for Cross-domain Identity Management) is an open standard protocol that automates user provisioning and deprovisioning across cloud applications. It enables seamless synchronization of user identities and attributes between identity providers (IdPs) and service providers.

#### Importance of SCIM in User Management

Managing user identities manually across multiple cloud services can be error-prone and time-consuming. As organizations grow and adopt more SaaS applications, the complexity of user management increases. SCIM simplifies this process by automating the creation, update, and removal of user accounts, improving efficiency.

#### Why SCIM Matters:
    
* Automates user lifecycle management.
* Reduces manual errors and inconsistencies.
* Ensures real-time updates to user access.
* Reduces IT workload, enabling focus on strategic tasks.   

**How SCIM Works in Practice**

SCIM operates by sending HTTPs requests to the connected applications whenever there is a change in the identity provider (IdP), such as the creation, update, or deactivation of a user account. This real-time synchronization ensures that user data and access rights are kept accurate without manual updation.

**Step-by-Step Process:**

* **User Event Trigger:** An event occurs in the IdP, such as adding, updating, or deactivating a user.
* **SCIM API Call:** The SCIM protocol sends a HTTPs request to the connected application.
* **Data Sync:** The application updates the user data, role, or permission based on the received data and sends an unique identifier to the IdP.
* **Confirmation:** The system verifies the update, ensuring that changes are accurately reflected.

You can also configure SCIM for Atlassian Data Center using our [step-by-step guide](https://www.miniorange.com/atlassian/scim-and-rest-api-user-provisioning-documentation). 

**Real-World Example**

Imagine a large enterprise with thousands of employees using Atlassian apps like Jira, Confluence, and Bitbucket. When a new hire joins, the IT team traditionally needs to manually create user accounts, assign appropriate roles, and ensure permissions align with organizational policies. This manual process can take hours or even days.

With SCIM provisioning, when HR adds a new employee to the central identity provider (like Azure AD), SCIM automatically triggers user account creation in all connected Atlassian apps. The new hire has instant access to the necessary tools, improving onboarding efficiency.


### Benefits of Using SCIM Provisioning {#benifits-of-scim-provisioning}

**1.Efficiency and Automation** : Manual user provisioning can take several hours per user, especially in large organizations. With SCIM, the entire process is automated. Once SCIM is configured, users are automatically added, updated, or removed based on changes in the identity provider (IdP).
This means HR teams can onboard new employees without the need for IT intervention, and offboarding becomes seamless, reducing errors and speeding up the entire process.

**2.Improved Security** : Security risks increase when user accounts are not properly managed. Employees who leave the company or change roles may retain access to sensitive data if their accounts are not updated promptly. SCIM automates the deprovisioning process, instantly revoking access when a user’s status changes in the IdP. This eliminates the possibility of orphaned accounts and ensures that only authorized users have access.

**3.Cost Savings** : Unused or inactive licenses can inflate software costs significantly. SCIM ensures that licenses are reclaimed as soon as a user account is deactivated. By automating the removal of inactive accounts, organizations avoid paying for unused seats, optimizing their license management.

**4.Consistency Across Platforms** : One of the biggest challenges in large enterprises is maintaining consistent access policies across multiple applications. With SCIM, changes made in the IdP are propagated automatically to all connected apps. This means role changes, group updates, and user deletions are reflected in every system without manual adjustments.

**5.Real-Time Synchronization** : SCIM ensures that user data across all connected apps is consistently up to date. Whether a user changes their name, department, or role, the changes are instantly reflected in all linked applications, maintaining accurate access control.

**6.Granular Access Control** : SCIM supports the mapping of user attributes and group memberships, allowing precise control over who can access specific resources. This is essential for organizations with complex role hierarchies or multi-departmental structures.

### Use Cases and Scenarios {#use-cases-scenarios}

**1.Onboarding New Employees** : Automate the creation of user accounts when a new hire is added to the IDP. Ensure that all necessary apps are accessible from day one. 

**2.Offboarding Departed Staff** : When an employee leaves, miniOrange userSync automatically deactivates their account and revokes all permissions. This eliminates potential security risks from lingering access.

**3.Departmental Transfers** : When an employee switches departments, their role and access change. miniOrange userSync updates group memberships and permissions, reducing errors.

**4.Temporary Access for Contractors** : Grant temporary access to contractors or consultants, and automatically revoke it after the project ends.

**5.Seasonal Workforce Management** : Efficiently manage accounts for seasonal employees, ensuring they have access during their tenure and are deactivated when not needed.

**6.Emergency Access Revocation** : In case of a data breach or insider threat, instantly disable user accounts to secure sensitive data.

### Why Choose miniOrange for SCIM Provisioning in Atlassian Apps {#why-choose-miniorange}

miniOrange’s [SCIM Provisioning, User Sync & Group Sync for Atlassian Suite](https://www.miniorange.com/atlassian/atlassian-user-and-group-sync) is the preferred choice for automating user provisioning and synchronization in Atlassian environments due to its robust integration with leading identity providers like Azure AD, Okta, OneLogin, and G Suite. 

The platform offers seamless synchronization of users and groups, allowing administrators to manage user accounts from a central identity provider effortlessly. This centralized management reduces errors, saves time, and ensures that all user accounts across Atlassian apps are accurate and up to date.

One of the standout features of miniOrange userSync is its flexible and configurable provisioning options. Administrators can choose between manual, automatic, or on-login synchronization based on their specific needs. 

Whether it’s importing new users, updating existing profiles, or deactivating inactive accounts, miniOrange’s SCIM provides precise control. This flexibility helps organizations maintain a consistent and secure user management process while minimizing manual intervention. 

Check out how miniOrange’s SCIM user provisioning for Atlassian has helped [customers simplify user management](https://www.miniorange.com/atlassian/scim-with-native-sso-for-t-mobile). 

### Features Offered by miniOrange User Sync for Atlassian {#user-sync-features}

[miniOrange’s SCIM User Provisioning](https://marketplace.atlassian.com/apps/1222000/mo-scim-provisioning-user-sync-group-sync-for-jira?hosting=cloud&tab=overview) offers a comprehensive suite of features designed to enhance user provisioning and synchronization within Atlassian apps. Here are the key features that make it an ideal solution:

**1.Seamless Integration with Major IDPs** : Easily connects with Azure AD, Okta, OneLogin, and G Suite for automatic user and group provisioning into Atlassian apps.

**2.Manual Group Mapping** : Unlike Atlassian’s native SCIM which only supports automatic group provisioning based on matching names, miniOrange allows manual group mapping. This ensures users are assigned to the correct groups—even when group names differ between the Identity Provider and Atlassian—offering finer control over role assignments and access levels.

**3.Attribute Mapping** : Map standard attributes like name, email, username, and department from your IDP directly to user profiles in Jira or Confluence.

**4.Custom Attribute Mapping** : Define and map custom user attributes beyond the standard fields. Whether you need to sync titles, locations, or custom-defined fields specific to your workflows, miniOrange supports advanced mapping flexibility.

**5.Flexible Provisioning Modes** : Choose from manual, automatic, or on-login user synchronization to suit your organizational processes. This flexibility allows administrators to maintain control while automating repetitive tasks.

**6.Scheduled and Real-Time Sync** : Enable scheduled syncs for regular updates or real-time provisioning to reflect identity changes instantly across your Atlassian apps.

**7.User and Group Filtering** : Filter which users or groups should be synced based on group memberships or custom filters, helping you target only the users you want to manage in Atlassian.

**8.Manual Sync Option** : An intuitive manual sync button allows admins to quickly trigger a sync in urgent cases—ideal for last-minute user additions or removals.

**9.Sync on Successful Authentication** : Automatically update user details during login events to ensure profiles are always current without requiring manual syncs.

**10.Multiple IDP Support** : miniOrange supports simultaneous connections to multiple identity providers. This is especially helpful for companies operating in hybrid environments or undergoing mergers and acquisitions, where user identities might be managed in more than one IDP.

**11.IDP-Specific Provisioning** : Configure and customize provisioning behavior for each connected IDP. This ensures consistent integration behavior even when working with multiple providers.

By offering these features, miniOrange simplifies user management for Atlassian environments, reducing administrative workload and ensuring that user data stays accurate and up to date.

### Automate User Provisioning in Atlassian Cloud {#atlassian-cloud}

With miniOrange, automating user provisioning in Atlassian Cloud becomes seamless. It continuously synchronizes changes made in your identity provider into Atlassian apps, keeping cloud access always up to date.

#### Key Features 

* **Instant Deprovisioning** : Automatically disable users when deactivated in the IdP.
* **Streamlined User Management** : Manage access, update details, and ensure compliance.
* **Enhanced Efficiency** : Automatically create, update, and delete users based on identity provider data.
* **Zero Prerequisites** : No need for Atlassian Access, making integration smoother.
* **Group Sync Support** : Ensure accurate group memberships in real-time.

### Automate User Provisioning in Atlassian Data Center {#atlassian-DC}

For Atlassian Data Center, miniOrange SCIM provisioning syncs changes from your identity provider to your Atlassian apps with a single click. User directories are synchronized, and users are added to the correct applications automatically.

#### Key Features:

* **Scheduled Synchronization**: Proactively manage user and group updates.
* **Default and Manual Group Mapping**: Ensure appropriate role allocation even if group names do not match between the IdP and Atlassian instance.
* **Multi-IDP Support**: Connect multiple identity providers and maintain consistent user management.
* **Detailed Audit Logs**: Track changes made during user synchronization for compliance purposes.

### Conclusion {#conclusion}

Automating user provisioning is essential for modern enterprises aiming to enhance security, reduce manual effort, and streamline user management. miniOrange’s SCIM provisioning, User Sync, and Group Sync solutions provide a comprehensive and efficient approach to managing users in the Atlassian suite.

Explore miniOrange’s **Automatic User & Group Provisioning** for seamless Atlassian user management. Volume discounts are available for larger user tiers, helping organizations reduce costs while maintaining efficient access management.

Licensing costs are rising, and managing users manually across Atlassian apps is time-consuming and risky. With miniOrange User Sync, you can automate provisioning, deprovisioning, and group assignments in real-time. Eliminate manual errors, reduce IT workload, and ensure only the right users have access. Simplify access management while improving security and cutting costs.

Automate User Provisioning in Atlassian apps with miniOrange User Sync


## SCIM and SAML: Streamline Identity Management & SSO {#seamless-sso-and-identity-management}

In 2024, 90% of organizations faced [issues with identity management](https://www.prnewswire.com/news-releases/new-study-reveals-90-of-organizations-experienced-an-identity-related-incident-in-the-last-year-84-reported-a-direct-business-impact-302156769.html). From onboarding new hires to handling role changes or offboarding employees, these user management processes are often inconsistent, error-prone, and leave room for security vulnerabilities.

This is where SAML single sign on (SSO) and SCIM work together as a complete identity solution. SAML handles secure single sign-on authentication, **while SCIM automates the entire user provisioning**. Thus, making them essential for modern enterprises managing distributed workforces and complex application ecosystems.

Simplify identity and access management with the combined power of SAML SSO and SCIM provisioning. This blog explores the key benefits, real-world use cases, and how miniOrange delivers a unified identity solution for modern enterprises.

### Understanding SAML: How Does SAML Work in Atlassian? {#understanding-saml}

Managing access to multiple tools like Jira, Confluence, and Bitbucket can quickly get overwhelming. Especially when your team is growing, working remotely, or handling multiple systems. That’s where SAML Single Sign-On (SSO) comes into play.

Instead of users managing separate Atlassian passwords, SAML SSO lets them log in with their existing work credentials, through systems your company already uses, like Azure AD, Okta, or Google Workspace.

This means:
* One login for everything
* Fewer password resets
* Stronger security with centralized control

[SAML single sign on authentication](https://www.miniorange.com/atlassian/atlassian-saml-single-sign-on-sso) makes it easier to manage user accounts of their teams as well. User access is managed directly from your identity provider (IdP). Thus, there’s less manual work, fewer mistakes, and better compliance, whether it be on Atlassian Cloud or Data Center.

### SCIM: Automating User Provisioning and Deprovisioning {#automating-user-provisioning-and-deprovisioning}

When someone joins your company, how many systems do they need to access project tickets? Jira? Confluence? Bitbucket? And when they leave, does the admin manually remove their access from each platform?

That’s where SCIM comes in.

[SCIM](https://www.miniorange.com/atlassian/atlassian-user-and-group-sync) (short for System for Cross-Domain Identity Management) automates the user and group management process, right from adding new employees to removing access when they leave. SCIM syncs everything from your identity provider (like Azure AD or Okta) to your tools in real-time, without the need of manually updating these changes. 

Here’s what that means for you:

* New employees get instant access to the right tools based on their role. 
* When someone changes departments, their access updates automatically.
* When offboarding, their accounts are removed instantly, reducing security risks. 
* No more spreadsheet tracking, manual mistakes, or compliance worries

### A Comprehensive Approach to Combining SAML And SCIM {#saml-and-scim}

SAML takes care of how users log in — securely, with just one set of credentials.
On the other hand, SCIM takes care of who gets access to what — automatically adding, updating, or removing users based on your identity provider in real-time.

Used together, they solve a lot of everyday issues for growing teams:

1. **Onboarding and Offboarding**

Let’s say a new hire, Sarah, joins your team. With SCIM in place, her user account is automatically created in Jira, Confluence, and Bitbucket, without any manual setup. When she signs in, SAML SSO handles secure, seamless authentication.

Now imagine another employee John leaves the company. With SCIM, his access is revoked across all tools instantly, without the need of manual updation. 

2. **Keeping User Attributes in Sync**

When Sarah gets promoted and moves to a new department, her group memberships and access levels need to reflect that change. SCIM updates everything the moment her profile is updated in the Identity Provider.

Thus, there is no mismatch in roles or out-of-date permissions. Just clean, accurate user data across your entire toolset.

3. **Real-Time Deactivation for Tighter Security**

Now consider an employee David is terminated. Without SCIM, the admin would need to update their access. With SCIM, that risk disappears. His access is revoked immediately, as soon as he’s removed from your IdP.

That kind of proactive control dramatically reduces security risks.

4. **Scalable Identity Management**

As teams scale, so do the issues with managing user access. SAML ensures a single, secure way to authenticate users. SCIM automates the rest: provisioning, deprovisioning, and updating roles at scale. Whether you're adding 5 users or 500, your identity management stays efficient, secure, and low-maintenance.

### Need for SCIM and SAML Integration {#scim-saml-integration}

There are several use cases for which SCIM needs to be combined with SAML-based single sign-on for a better, comprehensive approach: 

1. **Managing Temporary Project-Based Users**

When contractors or freelancers are brought on for short-term projects in Jira or Confluence:

* SCIM automatically provisions access only to the relevant Jira projects or Confluence spaces based on their role.
* [Jira SAML SSO](https://www.miniorange.com/atlassian/saml-sso-documentation) ensures they can log in securely without needing separate credentials.
* When the project ends, SCIM automatically deactivates their access, removing the risk of lingering permissions.

2. **Remote Work and BYOD Scenarios**

As teams access Atlassian tools from different locations and devices:

* Confluence SAML SSO enables secure access to Jira Cloud or Confluence without needing local credentials.
* SCIM ensures that changes to their role, team, or permissions are reflected in real time, without manual updation (unlike JIT).

3. **Automated Role-Based Access in Jira Projects**

Different teams require access to different Jira boards and Bitbucket repositories:

* SCIM ensures users are assigned the right roles and project permissions based on their job title or department.
* SAML enforces authentication and group-based access controls.

4. **Regulatory Compliance for Teams Using Jira/Confluence**

In regulated industries, companies using Atlassian tools must meet strict compliance standards:

* SCIM provides a clear audit trail for account creation, modification, and removal across tools.
* SAML logs every login attempt, helping security teams monitor and report on access with confidence.

5. **SaaS User Provisioning Management Across Atlassian Tools**

For organizations using Atlassian Cloud, managing hundreds of users can be a challenge:

* SCIM ensures that new hires are auto-provisioned across Jira, Confluence, and Bitbucket with accurate permissions.
* When someone leaves, SCIM immediately removes their access without requiring logins.
* SAML continues to provide a secure, unified login process across all apps.

### miniOrange's SAML and SCIM Bundle {#saml-and-scim-bundle}

miniOrange offers a comprehensive solution that integrates SAML Single Sign-On (SSO) and SCIM provisioning, addressing the challenges and use cases discussed earlier. This bundled offering streamlines identity management and enhances the overall user experience across various applications and services.

With [miniOrange's SAML and SCIM integration](https://marketplace.atlassian.com/apps/1215430/single-sign-on-saml-sso-for-jira-sso-saml-user-sync-scim?hosting=datacenter&tab=overview), organizations can benefit from the following features:

* **Centralized Identity Management:** Manage user identities and access rights from a single, centralized location, reducing administrative overhead and ensuring consistent policy enforcement.
* **Automated Provisioning and Deprovisioning:** Seamlessly onboard and offboard users across multiple applications and services through SCIM-based provisioning, eliminating manual intervention and reducing the risk of errors.
* **Real-time User Attribute Synchronization:** Keep user attributes, such as roles, permissions, and group memberships, synchronized across all connected applications, ensuring accurate and up-to-date access controls.
* **Scalability:** Easily scale identity management operations as your organization grows, without compromising efficiency or security.
* **Simplified Integration:** miniOrange's solution supports a wide range of popular applications and services, making it easy to integrate SAML SSO plugin and SCIM into your existing infrastructure.
* **Comprehensive Reporting and Auditing:** Gain insights into user activities, access patterns, and potential security threats through detailed reporting and auditing capabilities.


By combining SAML SSO and [SCIM provisioning](https://www.miniorange.com/atlassian/scim-and-rest-api-user-provisioning-documentation), miniOrange's solution addresses the key use cases discussed earlier, including effortless onboarding and offboarding, streamlined user attribute management, enhanced security through real-time access management, and scalable identity management for growing organizations.


### Wrapping Up {#wrapping-up}

Integrating SCIM with SAML SSO streamlines identity management processes, enhances security, and improves the overall user experience. By combining the strengths of SAML for authentication and SCIM for provisioning, organizations can achieve effortless onboarding and offboarding, seamless user attribute management, real-time access control, and scalable identity management solutions.

Choosing the right solution that combines SAML and SCIM capabilities is crucial for organizations seeking to optimize their identity management processes. Solutions like [miniOrange's SAML and SCIM bundle](https://marketplace.atlassian.com/apps/1215430/single-sign-on-saml-sso-for-jira-sso-saml-user-sync-scim?hosting=datacenter&tab=overview) offer a comprehensive and user-friendly approach, enabling organizations to leverage the full potential  of this powerful integration across various use cases and applications.











In the ever-evolving landscape of digital identity, achieving simplicity and efficiency is paramount. With the latest upgrade to the miniOrange SAML plugins, we're excited to announce the seamless integration of SCIM.

User Directories

Automate User Provisioning in Atlassian apps with miniOrange User Sync

Seamless SSO and Identity Management: Unleashing the Power of SAML and SCIM Integration in miniOrange Plugin