
## Crowd User Management at your fingertips 🙌

Hello Crowd Admins!

An acronym for System for Cross-domain Identity Management, SCIM is an open standard that helps in automating the user identity lifecycle management process.

That’s the industry definition, sounds complicated! Let’s see if we can simplify it a bit with the help of this article. It’s all about ‘identity and access management (IAM),’ the concept has been around for quite some time. Think about if you are able to create a user account in one system and matching accounts automatically get created in other systems the user needs access to.

Sounds amazing but it’s not so simple as each system may have its own unique connection methods such as LDAP, SQL, ADSI, custom APIs, etc. That’s where SCIM comes into the picture, it is designed to make managing user identities in cloud-based services and applications easier, but before we go further let’s dive into…

### Why SCIM? {#why-scim}

Instead of the ‘what’ let’s begin with the ‘why.’ We use different cloud-based SaaS applications such as Salesforce, Zendesk, GitHub, Trello, etc. in our daily work routine depending on our role. These applications were assigned to us when we initially joined. This is done by the IT Admin of the company, now think for a minute if a company has less than 10 employees, manually adding them to the application might work but what if the size of the company runs into hundreds or thousands, the task becomes challenging. And, what about when an employee leaves or is terminated from the company they are removed from the company’s employee directory and all access revoked?

The crowd is the tool given by Atlassian which manages users and groups for all Atlassian apps. Crowd is a centralized directory and the access and authorization to Jira, confluence applications are very much dependent on Crowd.

We are pleased to present to you the app that aims to solve your most complex problem. Syncing & Managing users in a crowd is now a problem of the past! Introducing the miniOrange [Crowd SCIM Plugin](https://marketplace.atlassian.com/apps/1229918/mo-scim-provisioning-user-group-sync-for-crowd?hosting=datacenter&tab=overview) 🎉

The Crowd SCIM plugin connects Crowd with your Identity Provider. You can connect different Identity Providers such as Okta, Azure AD, Onelogin, Keycloak, G Suite and any SCIM Supported IDPs for provisioning. Unleash the true potential of Crowd giving you access to features like:-

**Provision & De-Provision users 🔁**

Easily provision and de-provision users in Crowd in sync with your Identity Provider.

**Update/Activate/Deactivate users ✅**

Automatically update the details of users, and activate and deactivate user accounts (If deleted or deactivated in IDP) to save extra license costs and improve the security of your organization.

**Real-Time Provision Users 🚀**

As soon as a user is created on your Identity Provider, it will automatically be created in Crowd, in REAL TIME!!!!

**IDP App-specific provisioning 🖥️**

You can choose provisioning features based on your configured IDPs. Isn’t that great?

**Transform username based on regex for matching user 🧑‍**

Do your users have different usernames in your IDP and different usernames in Crowd? We’ve got you covered. This feature will allow you to transform the username received from the IDP and create or update the desired username in Crowd.

![Crowd User Management Sync](https://miniorange.com/atlassian/wp-content/uploads/sites/14/2023/01/Crowd-SCIM.webp)

I hope you enjoy this plugin as much as we did while creating it. While this is what we’re offering now, here’s our roadmap for the next release:

-   Upcoming Features 🛣️

-   Scheduled Provisioning

-   Filter users by groups for assigning

-   Manual user sync button

-   Sync/update users upon successful authentication

Feel free to reach out to us at [atlassiansupport@xecurify.com](mailto:atlassiansupport@xecurify.com) for a free demo, setup, or any custom use case. We’re happy to help 😄

Try the miniOrange Crowd SCIM plugin today!


Use Crowd SCIM to sync your users, groups and directories with SCIM for Server/DC. Support for Azure AD, Okta, Onelogin, Oracle IDCS, ... IDPs

Crowd User Management at your fingertips


As organizations grow and integrate multiple SaaS applications into their tech stack, managing user identities across systems becomes increasingly complex. Ensuring secure, compliant access to sensitive corporate data—while streamlining user provisioning and deprovisioning—is essential for operational efficiency. To address these challenges, organizations are increasingly turning to SCIM provisioning.

This blog will delve into SCIM provisioning, its key features, and how miniOrange supports both [SCIM and SAML protocols in its solutions](https://www.miniorange.com/atlassian/atlassian-saml-single-sign-on-sso) to streamline identity management and secure user access.

### What is SCIM Provisioning? {#scim-provisioning}

[SCIM (System for Cross-domain Identity Management)](https://scim.cloud/) provisioning is an open standard that automates the exchange of user identity information between identity providers (IdPs) and service providers (SPs). It simplifies user lifecycle management—provisioning, updating, and deprovisioning users across multiple SaaS applications—ensuring secure, consistent, and efficient access control.

By leveraging SCIM, organizations can reduce manual administrative tasks, improve security, and maintain compliance by automatically syncing user attributes and access permissions across their tech ecosystem.

Any changes made in the IDP—such as creating, updating, or deleting user accounts or groups are automatically synchronized across all connected platforms in real time.

### Why is SCIM the Best Choice? {#why-is-scim}

SCIM provisioning offers several advantages, making it a preferred solution for identity management:

**\- Automation** : Eliminates manual tasks by streamlining user provisioning and deprovisioning, reducing errors, and saving time.

**\- Standardization** : Provides a consistent protocol for exchanging identity data, ensuring seamless integration across multiple platforms.

**\- Enhanced Security** : Maintains up-to-date access controls, minimizing the risk of unauthorized access and strengthening overall security.

**\- Scalability** : Efficiently manages thousands of users, making it ideal for enterprises with large workforces.

**\- Cost Efficiency** : Automation reduces administrative overhead, leading to significant cost savings.

### Key Features of SCIM Provisioning {#key-features}

SCIM provisioning offers robust features designed to simplify and enhance identity management:

**\- User Lifecycle Management** : Automates the creation, modification, and deletion of user accounts across systems.

**\- Real-Time Synchronization** : Instantly updates user data across all connected platforms, ensuring consistency.

**\- Seamless Compatibility** : Uses standardized protocols to enable smooth integration between identity providers and service providers supporting SCIM.

**\- Enhanced Security & Compliance** : Securely exchanges identity information while adhering to regulatory standards.

**\- Cross-Domain Integration** : Synchronizes user data effortlessly across multiple domains for streamlined identity management.

### Seamless Identity Management with SAML + SCIM App by miniOrange for Atlassian {#saml+scim}

miniOrange simplifies identity and access management for Atlassian environments with its Jira & Confluence [Single Sign-On (SSO) and SCIM provisioning](https://www.miniorange.com/atlassian/atlassian-saml-single-sign-on-sso)app.

**Core Features of the miniOrange SAML & SCIM App**

**Seamless User Management with SCIM & JIT Provisioning:**

**\- SCIM User Sync & Provisioning** : Automates user identity synchronization from Identity Providers (IdPs) to Jira, handling user creation, updates, and deactivation in real time.

**\- Just-In-Time (JIT) Provisioning** : Automatically creates users and groups in Jira upon their first login, eliminating manual onboarding.

**Flexible Authentication & Access Control:**

**\- Multi-IDP Support** : Integrates seamlessly with leading Identity Providers like Okta, Azure AD, OneLogin, Keycloak, and more, providing flexible authentication options.

**\- Advanced Login Flow Control** : Enforce granular access policies, set up custom login redirections, and apply advanced authentication rules for a secure, tailored login experience.

**Enhanced Security & Compliance:**

**\- Single Logout (SLO)** : Ensures users are fully signed out from all connected applications when they log out, enhancing security.

**\- Header-Based Authentication** : Supports secure authentication for applications requiring custom header-based login methods.

**\- 2FA/MFA Integration** : Strengthens authentication by incorporating Two-Factor (2FA) or Multi-Factor Authentication (MFA) directly with Identity Providers.

miniOrange’s SAML & SCIM solution provides a **comprehensive, secure, and automated** approach to identity management within Atlassian environments, streamlining user access while enhancing security.

### Optimized for Atlassian Data Center Deployments {#data-center-deployment}

The miniOrange SAML & SCIM app is designed to meet the demands of Atlassian Data Center environments, ensuring:

**\- High Availability** : Built to support active-active clustering, preventing downtime and ensuring continuous authentication services.

**\- Scalability** : Handles large user bases efficiently, making it ideal for enterprises with thousands of users.

**\- Performance Optimization** : Maintains fast authentication and provisioning speeds, even during peak loads.

**Get Started with miniOrange**

Book a free demo of the miniOrange SAML & SCIM app today!

For more details or inquiries, contact us at **info@xecurify.com**, and our team will be happy to assist you.

### Frequently Asked Questions About SCIM {#faq}

**What does SCIM stand for?**

SCIM stands for **System for Cross-domain Identity Management**, a standardized protocol designed to automate user provisioning and identity synchronization.

**How is SCIM different from API-based provisioning?**

Both SCIM and API-based provisioning automate identity management, but SCIM follows a **standardized framework** specifically for identity synchronization, making integrations easier and more consistent. API-based provisioning, on the other hand, offers broader functionality but often requires **custom development** and ongoing maintenance.

**Is SCIM secure?**

Yes, SCIM is designed with security in mind. It **encrypts data during transmission** and follows industry best practices to ensure secure identity synchronization while maintaining compliance with regulatory standards.

**Can SCIM handle mismatched usernames between Identity Providers (IdPs) and service providers?**

Yes! miniOrange’s **Crowd SCIM Plugin** includes **regex-based username transformation**, allowing seamless mapping of mismatched usernames between IdPs and Atlassian applications.

**Does miniOrange offer advanced group management features beyond Atlassian's built-in SCIM?**

Yes, miniOrange provides **manual group mapping**, allowing administrators to link specific IdP groups to Jira groups. Unlike standard SCIM, which only supports **automated group sync**, miniOrange offers **granular control** over user access, ensuring the right users are assigned to the correct projects and resources.

**Can miniOrange sync custom user attributes to Jira beyond Atlassian’s standard SCIM fields?**

Absolutely! miniOrange supports **custom attribute mapping**, enabling you to sync additional user attributes—such as **department codes, employee IDs, or job roles**—from your IdP to Jira. This allows for **personalized user experiences** and improved automation, features that Atlassian’s native SCIM may not support. 

### Useful Links {#useful-links}

For more information on miniOrange’s offerings:

1\. [SCIM Provisioning Atlassian Plugin Marketplace](https://marketplace.atlassian.com/search?query=scim%20provisioning) 

2\. [SCIM miniOrange Webpage](https://www.miniorange.com/atlassian/atlassian-user-and-group-sync)

3\. [SAML SSO Landing Page](https://www.miniorange.com/atlassian/atlassian-saml-single-sign-on-sso)

4\. [SAML SCIM SSO Atlassian Marketplace Page](https://marketplace.atlassian.com/search?query=Saml%20SCIM)

5\. [Client Success Story - T- Mobile](https://www.miniorange.com/atlassian/scim-with-native-sso-for-t-mobile)







Discover the benefits of SCIM provisioning for your Atlassian environment. Automate user management, improve security, and simplify access with miniOrange.

Unlock SCIM Provisioning for Effortless and Secure User Management in Atlassian


**How to Automate User & License Cleanup Across Atlassian Stack**

In fast-growing organizations that rely on Atlassian tools like Jira, Confluence, Bitbucket, or Crowd user management can quickly become a daily headache. 

IT teams often find themselves bogged down with repetitive tasks like activating, deactivating, or removing users—one by one. And when you're dealing with hundreds or even thousands of users, that manual approach isn’t just time-consuming—it’s unsustainable.

Manual user management brings several inefficiencies and risks:

**\- Time-Consuming:** Routine tasks like onboarding, deactivating users, or updating group memberships eat up valuable admin hours.

**\-License Waste:** Inactive users can continue consuming licenses, leading to avoidable expenses.

**\-Security Gaps:** Delays in removing departed users increase the risk of unauthorized access.

**\-Group Complexity:** As user counts grow, managing group permissions and roles becomes increasingly tedious.

### Simplifying User Management Across Atlassian Tools {#simplifying-user-management}

As your Atlassian environment grows, so does the complexity of managing users. Automation helps solve this.
Whether it’s onboarding new employees, updating roles, or deactivating accounts during offboarding, the [Automated User Management](https://www.miniorange.com/atlassian/atlassian-bulk-user-management) app by miniOrange makes the process smoother and more scalable. With no-code automation features and bulk actions, administrators gain centralized control over user and group operations—without repetitive, manual effort or complex scripting.

### Key Capabilities of miniOrange Automated User Management {#key-capabilities}

**For IT Administrators**

* Perform bulk actions—select and manage multiple users simultaneously.
* Identify and deactivate inactive accounts using no-code deactivation options.
* Automate recurring maintenance tasks like user cleanup without writing scripts.
* Export and import user data using CSV.
* Maintain visibility with audit logs.	

**For Security Teams**

* Accelerate user updates during incident response.
* Maintain logs for compliance and audits.
* Control admin-level access with granular permissions.
* Meet internal and external security requirements with confidence.

**For Finance & Procurement**

* Reduce license waste by identifying underused or inactive accounts with license cleanup features.
* Analyze usage with built-in reporting tools.
* Align user counts with license tiers to avoid over-provisioning.


### Technical Implementation & Integration {#technical-implementation}

Getting started is simple. The app is available for Jira, Confluence, and Crowd across both Cloud and Data Center deployments.

**Installation Steps:**

* Search for "miniOrange" or "Automated User Management" on the Atlassian Marketplace.
* Install the app for Jira, Confluence, or Crowd.
* Configure your preferences.
* Set up scheduled automation tasks if needed.

**Integration Options:**

* Supports external directories like LDAP and Active Directory.
* Offers API access for integration with other internal systems.
* Fully compatible with SSO solutions.
* Works across Cloud, Server, and Data Center platforms.


### Advanced Features {#advanced-features}

**User Activity Management**

* Track login activity to pinpoint inactive users.
* Set up recurring schedules for user cleanup operations.
* Define exception rules for high-priority accounts.

**Group Management**

* Add or remove users from multiple groups in a single step.
* Copy group memberships from one user to another.
* Automate group assignments and reviews using no-code automation tools.

**Comprehensive Auditing**

**Access full audit logs tracking:**

\- What actions were taken.

\- Which users were affected.

\- Who performed the changes and how (manual or automated).

\- Any errors or rollbacks that occurred.


### Real-World Benefits for Enterprises {#real-world-benefits}

By automating user and license management, enterprises can:

* **Boost productivity** by eliminating routine manual tasks.
* **Enhance security** with timely access control and audit trails.
* **Optimize license usage**, saving costs across departments.
* **Streamline compliance** by maintaining consistent records and user logs.
* **Improve reporting** with clear visibility into user activity and licensing trends.

### Customer Experience Snapshot {#customer-experience-snapshot}

Teams that have implemented the miniOrange Automated User Management solution report:

* Up to 60% reduction in administrative workload.
* Better license compliance and reduced overages.
* Faster response times to security incidents.
* Greater confidence during audits and certifications.

Read how [Collins Aerospace streamlined its user management](https://www.miniorange.com/atlassian/bulk-user-management-for-collins-aerospace) processes to focus on innovation and operational growth

### Get Started Today {get-started}

miniOrange’s [Automated User Management](https://marketplace.atlassian.com/search?query=miniOrange%20Automated%20User%20Management) app is available on the Atlassian Marketplace for Jira, Confluence, and Crowd. Start with a **free trial**, explore guided setup documentation, and tailor it to your organization’s needs.

Contact us at **info@xecurify.com** for help getting started or for a personalized walkthrough.

### Frequently Asked Questions {#faq}

**Q: Does the app work with both Cloud and Data Center deployments?**

Yes, it's available for all Atlassian environments—Cloud, and Data Center.

**Q: Can I customize the criteria for automatic user management?**

Absolutely. You can configure inactivity thresholds, exception groups, and custom rules.

**Q: How does the system handle errors during bulk operations?**

It includes built-in error handling, detailed logs, and rollback capabilities for certain tasks.

**Q: Is there a limit to how many users can be managed at once?**

The system is designed to scale—handling large user bases with efficient processing and pagination.

**Q: How is the app licensed?**

Licensing is based on your Atlassian user tier. For details, contact miniOrange or check the app listing on the Atlassian Marketplace.

Discover how miniOranges Automated User Management app for Jira, Confluence, and Crowd streamlines user and license management enhancing productivity, license optimization, and security.

Deactivate users

Crowd User Management at your fingertips

Unlock SCIM Provisioning for Effortless and Secure User Management in Atlassian

Automated User Management for Atlassian | Boost Productivity & Security