Still Manually Logging Out from Every App? Here’s the Smart Fix!

Business Challenge

Organizations using Jira/Confluence often integrate it with multiple applications via OAuth SSO. While Single Sign-On (SSO) streamlines authentication, logging out from Jira/Confluence doesn’t automatically end active sessions in connected applications, creating three major challenges:

1. Scalability & Session Management Issues

• As organizations scale, managing logout processes for thousands of users across multiple applications becomes increasingly difficult.
• Without a centralized logout mechanism, IT teams struggle to track and control user sessions effectively. .

2. Inconsistent User Experience & Logout Frustration

• Users expect a seamless logout experience, where logging out of Jira/Confluence also logs them out from other connected applications. .
• Without Single Logout (SLO), users must manually log out from each application separately, leading to confusion and inefficiency.

3. Security Risks from Active Sessions

• If a user logs out from Jira/Confluence but remains logged into other applications, it increases the risk of unauthorized access—especially on shared or public devices.
• Session hijacking risks arise when users assume they are fully logged out but still have active sessions elsewhere.

Without a structured logout mechanism, organizations struggle with security gaps, IT overhead, and poor user experience.

Solution Overview

The miniOrange OAuth SSO plugin for Jira/Confluence integrates Single Logout (SLO), ensuring that when users log out of Jira/Confluence , they are also logged out from their OAuth Provider and all connected applications—provided the provider supports an end-session endpoint.

1. Centralized Logout Mechanism for Better Security

SLO terminates all active sessions, ensuring no lingering access after logout, while providing a seamless logout experience across all OAuth-integrated applications.

2. Frictionless User Experience with Auto-Logout

Users don’t need to log out from multiple applications manually, as a single logout action signs them out from Jira/Confluence and all connected apps, reducing confusion.

3. Reduced IT & Admin Overhead

Fewer support tickets related to stuck sessions or forgotten logouts, with less manual session management for IT teams, improving efficiency.

How It Works

Step 1: Configuring the Plugin in Jira/Confluence

• Admins can add the logout (end session) endpoints of their OAuth Provider in the plugin settings.

Step 2: Setting Up the OAuth Provider

• The post-logout redirect URL is configured so that when the session ends on the provider side, it knows where to send the response..

Step 3:Triggering Single Logout (SLO) Automatically

• When a user logs out from Jira/Confluence, the plugin automatically triggers logout requests to the OAuth Provider, and the user is redirected to the login page, ensuring all sessions are securely terminated.

No extra steps, no confusion—just a smooth, secure logout process!