Automated User Management for Jira & Confluence Cloud

Find inactive users across Jira, JSM, Confluence and Bitbucket Cloud, preview the full cleanup in Safe Mode before anything runs, and remove them from licensed groups on a schedule so the seat is genuinely released and the reduction reaches your Atlassian invoice.


TRUSTED BY 3000+ CUSTOMERS ACROSS Cloud & Data Center

Why Teams Choose miniOrange

All-in-one automated user management for Jira, JSM & Confluence.

35%

Average Cost Reduction

3X

Admin Time Saved

24x7

Developer Support

How Automated User Management Protects Your Licences and Your Instance

  • Cleanup that keeps running on its own

    Set the threshold once, commonly 30, 60, or 90 days, and choose the action per rule: deactivate, suspend, or remove product access. Rules run daily, weekly, or monthly without anyone opening the admin screen again.

  • Nothing is applied until you've seen the list

    Safe Mode simulates the entire rule and returns the complete list of affected users, changing nothing. Adjust thresholds or exclusions, re-run the preview as often as you need, and switch to Live Mode only when the result looks right.

  • Protected groups are never touched

    Admins, C-level accounts, and service accounts go on an exclusion list. Excluded users are skipped by every scheduled run and every bulk operation, regardless of how long it's been since they logged in.

  • The saving reaches the invoice, not just a report

    Reclaimed users leave the licensed group as part of the cleanup, so the seat is fully released and available to reassign. The reduction shows up on your next Atlassian bill.

  • Every run is logged, and any run can be reversed

    Timestamps, the rule that triggered the action, and the users affected are all recorded and exportable. If a scheduled cleanup didn't run the way you expected, rollback restores those users to their previous state and group memberships.

AUM cloud Features

User Management Features for Atlassian Cloud

Inactivity detection and advanced search icon

Inactivity detection and advanced search

Filter by last login date, activity status, group membership, email, or name to build the exact list you want to act on. Accounts invited months ago that never opened Jira appear in the same view.

Smart scheduler with safe mode and live mode icon

Smart Scheduler with Safe Mode and Live Mode

Build no-code rules that run daily, weekly, or monthly. Preview in Safe Mode, then switch to Live Mode when the affected-user list matches what you intended.

Domain-based targeting

Domain-based targeting

Apply different rules to your own domain versus outside domains, so you can auto-suspend contractor accounts on a shorter threshold while employee accounts stay untouched.

Bulk user and group operations

Bulk user and group operations

Activate, deactivate, delete, or regroup thousands of users in one operation using filters or a CSV file. Group assignments update during import, keeping large onboarding rounds to a single upload.

Email warnings before removal

Email warnings before removal

Send users notice before access is deactivated, using templates you can edit for tone, timing and content. Anyone still using the account has a window to log in and stay active.

Auto-reactivate returning users

Auto-reactivate returning users

Restore access automatically based on email domain or group membership rules as defined in the app. Users can also request access through JSM portal, Slack, email, or Microsoft Teams, and access is restored automatically based on the configured rules.

How It Works: Automated Cleanup in 4 Steps

Setup takes minutes, and the schedule handles every cleanup after that.

Step 1

Install

Search "Automated User Management" on the Atlassian Marketplace and install it on your Cloud site. No scripts to write or maintain.

Step 2

Authorise

Approve the admin token. It's stored in Atlassian Forge storage on Atlassian's own infrastructure, where miniOrange cannot view or access it.

Step 3

Define inactive

Pick the threshold that matches your policy, commonly 30, 60, or 90 days, then narrow by group, domain, or activity status. Add your admin and service-account groups to the exclusion list.

Step 4

Preview & Automate

Run the rule in Safe Mode and review the complete list of affected users. Adjust, set the schedule, turn on advance email notifications, and switch to Live Mode.

Comprehensive Feature Comparison

Why Teams Choose miniOrange Automated User Management Over Native Atlassian Tools

FEATURES
miniOrange
Atlassian
Bulk User Import (CSV)
Import large batches of users with group mappings from a spreadsheet
green tick
green tick
green tick
green tick
green tick
green tick
cross
Bulk User Export (CSV)
Export user data including group membership and status
green tick
Auto-Deactivation Based on Inactivity
Automatically disable users after inactivity period
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One-Click Bulk Suspend and Restore
Mass-disable users to quickly free up licenses
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License Optimization
Remove inactive users from licensed groups automatically
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Email Notifications Before Deactivation
Notify users before they are deactivated
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CHECKOUT MORE FEATURES external link icon

Globally trusted by 3000+
premium clients and counting!

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Here’s what our awesome customers say

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We recently migrated all our employees from Jira Server to Jira Cloud, and this tool was a game-changer! It quickly helped us separate our non-Jira users, streamlining the entire process. The automated user management and auto-deactivation features saved us a lot of time and effort. Highly recommend it for anyone looking to simplify their Jira user management!

LaTonya A. Pearson

⭐ ⭐ ⭐ ⭐ ⭐
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This application is great for managing user licensing. It allows us to reclaim licenses for users that have not logged in recently in order to stay within our license limit. Developer is very helpful and responsive. Developer is actively adding new features based on feedback.

Ron Erlandson

⭐ ⭐ ⭐ ⭐ ⭐
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What truly sets this plugin apart is the excellent support team - they are quick to respond, highly knowledgeable, and always ready to help with any questions or issues.

Oskar-Ruben Järvemaa

⭐ ⭐ ⭐ ⭐ ⭐

Frequently Asked Questions

Everything you need to know about support, licensing, and deployment

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Plugin Icon Setup & Functionality

How do I deactivate inactive users in Jira Cloud?
Set an inactivity threshold, for example no login in 90 days, and schedule a cleanup against it. The app builds the list of matching users, shows it to you in Safe Mode before anything runs, emails those users if you want a warning sent, and deactivates them on the schedule.
Can I preview changes before anything is deactivated?
Yes. Safe Mode runs the full rule and returns the list of affected users without changing anything. Adjust thresholds or exclusions and re-run the preview as often as you need before switching to Live Mode.
Does it work for Confluence and Bitbucket too?
Yes. The same app covers Jira, Jira Service Management, Confluence and Bitbucket on Cloud. Rules are configured once and applied across the products you select.
How long does it take to set up?
Installation and first configuration take under an hour. The longer part is usually internal: agreeing on an inactivity threshold and confirming which groups to exclude. Free 24x7 implementation support is available if you want the rules reviewed before you go live.

Plugin Icon Licences, Safety & Data

Does deactivating users actually save on Jira licence costs?
Only if the user leaves the licensed group. Marking an account inactive without removing it from the group leaves the seat consumed, which is where most manual cleanups lose the saving. Automated User Management handles the group removal as part of the cleanup, so the seat is genuinely released and the change carries through to billing.
What happens when a deactivated user comes back?
Access is restored automatically based on the rule you set: login, email domain, or group membership. Users can also request restoration through Slack, email, or the JSM portal, without an admin picking up a ticket.
What if a cleanup runs the way I didn't intend?
Rollback reverts a recent scheduled change and restores affected users to their previous state and group memberships, so a misconfigured rule doesn't require manual repair. Group exclusions also mean protected accounts are skipped on every run by default.
Where is my data stored?
On Cloud, all data, including the admin token, is stored in Atlassian Forge storage. miniOrange has no direct access to it.
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