|Session Manager, Monitoring, Recording
|Password Management/Pasword Vault
|Just-in-Time (JIT) Privileged Access
|MFA and SSO with Privilege access
|Role-Based Access Controls (RBAC)
|Privilege Elevation and Delegation Management
|Granular Access Control
Get Started and get all your queries answered
Responsiveness and Communication: Quick response to user queries, minimizing business disruptions with active listening and timely updates on issue resolution.
Personalized Assistance: Tailored solutions for each customer's unique needs and addressing specific organizational challenges effectively.
Documentation and Knowledge Base: Comprehensive, user-friendly self-help materials, that enable users to troubleshoot common issues independently.
Transparent Issue Resolution: Clear communication on steps and timelines for resolving issues that help in building trust through openness and efficiency.
Onboarding and Training: Smooth onboarding process for new customers along with comprehensive training on features and functionality.
Ongoing Customer Engagement: Regular check-ins post-implementation to gather feedback and ensure long-term customer success.
Delays in support and problem resolution.
Absence of a community group for technical discussions.
Noticeable lag in query response time.