Atlassian Guard (formerly Access) is Atlassian’s native SSO solution for Cloud. While useful in some scenarios, it’s not tailored for Jira Service Management use cases. That’s where miniOrange JSM SSO stands apart. Designed exclusively for customer-facing JSM portals, it delivers seamless logins with multiple IDPs.
miniOrange SAML/OAuth SSO vs Atlassian Guard for JSM Customers
(standard only)
Gain stronger security, faster onboarding, simpler management, and lower costs with enterprise-ready SSO features built for growing organizations.
Automated organization mapping and portal-access restrictions by IDP group or domain.
Enforce TOTP, push, or hardware-based second factors directly in the SSO flow.
Connect OAuth/OIDC IDPs without Atlassian Guard and auto-redirect users by domain for a seamless, zero-friction login experience.
Control the full login flow with custom redirect URLs and provide support for multiple IDPs.
Extend beyond SSO with DLP, User management, API authentication, and more from a single IAM vendor.
Automatically pre-fill Jira custom fields from multiple IDPs to boost request speed, data accuracy, and admin visibility.
Centralized SSO dashboard showing multiple configured IDPs with management actions.
Custom field mapping interface to connect JSM fields with IDP attributes.
Restrict portal access based on Jira Organization and IDP groups.
Organization mapping to map Jira organizations with customer domains and IDP groups.
On the fly mapping to map Jira organizations with IDP attribute.
CSV import interface for bulk organization mapping and configuration uploads.
Custom domain setup to configure vanity portal URL using provided instructions.
Very good plug-in, which makes integration with IdP's much easier and also offers many other cool features. The configuration was relatively simple thanks to the instructions. Support is always quick to respond and very helpful! I can only recommend the plug-in!
The support team was very responsive and receptive to our feedback, incorporating suggestions and quickly addressing any issues that arose. The application is great for our use case and is a great way to connect multiple SSO services.
The application performed excellently in facilitating integration with IDP, allowing JSM customers to utilize SSO seamlessly. Initially, we faced some challenges, but the support team at miniOrange was exceptionally quick to respond and played a key role in addressing these issues. Thanks to their efforts, we managed to get the integration up and running smoothly.
See how miniOrange JSM SSO simplifies customer-portal logins in
Jira Service Management. - JSM SSO
