How Swarovski Extended Secure Confluence Access Without Additional Licenses Using miniOrange
Swarovski, a global leader in luxury crystal goods, streamlined knowledge sharing across its distributed workforce using miniOrange’s Secure Share for Confluence. The solution enabled secure, real-time access to Confluence content for unlicensed users, reducing licensing costs while ensuring teams and retail stores stayed consistently informed.
Swarovski’s Business Challenge
With globally distributed teams and retail stores, ensuring consistent access to up-to-date documentation on Confluence and Jira was critical.
Scaling Knowledge Access Without Increasing Confluence Licensing Costs
However, the organization faced a key limitation that not all stakeholders who needed access to Confluence content had licensed accounts.
This created multiple challenges:
- Limited access for engineers and collaborators without Confluence licenses
- Difficulty sharing documentation with retail stores globally
- High potential licensing costs if access was extended through user provisioning
- Operational inefficiencies due to restricted knowledge availability
Swarovski needed a solution that could securely extend access beyond licensed users without increasing administrative overhead or licensing expenses.
How miniOrange Helped Solve Swarovski’s Challenge
miniOrange implemented Secure Share for Confluence, enabling Swarovski to share Confluence content externally through secure, controlled links.
Extending Confluence Access with Secure Share Links
With Secure Share, Swarovski could:
- Generate secure, shareable links for Confluence pages
- Allow access to users without Confluence accounts
- Ensure real-time content visibility, with links always reflecting the latest updates
- Maintain security controls, including password protection
This approach eliminated the need to onboard every user into Confluence while still maintaining centralized control over content.
Beyond access, Swarovski enhanced the user experience by customizing shared pages:
- Added brand-specific favicons and header logos
- Ensured all shared links aligned with the Swarovski brand identity
- Delivered a seamless experience that felt native rather than third-party
Success Outcome: Secure Knowledge Sharing at Scale Without Licensing Overhead
With miniOrange, Swarovski transformed how it distributed knowledge across teams and retail locations.
With Secure Share, Swarovski was able to:
- Provide access to Confluence content without requiring user licenses
- Share documentation securely with engineers, collaborators, and retail staff
- Ensure real-time updates, eliminating the need to resend links
- Maintain centralized control over sensitive documentation
- Deliver a branded and consistent user experience
The solution allowed Swarovski to scale knowledge access efficiently while maintaining both security and usability.
About Swarovski
Swarovski is a global leader in luxury crystal products, known for its precision craftsmanship and innovation. With operations spanning retail stores, engineering teams, and corporate functions worldwide, Swarovski relies on scalable digital tools to ensure seamless collaboration and knowledge sharing across its global ecosystem.