Fiserv Secures Atlassian Suite With miniOrange 2FA Supported by OTP Over Email
Fiserv is a leading global fintech and payments company that provides solutions across banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
The Requirements:
Fiserv aimed to improve security for its Atlassian suite, encompassing Jira and Confluence, by implementing a 2FA solution supporting OTP Over Email. Through this feature, which is exclusively offered by miniOrange in the Atlassian marketplace, Fiserv wanted to bolster its authentication process.
To implement the same, they also needed to set up a dedicated mail server solely for sending OTPs. The OTP mail server would stand separate from their standard SMTP server, which they utilized for general email notifications.
Solutions Provided by miniOrange:
- OTP Over Email Functionality: Fiserv implemented miniOrange's 2FA plugins to incorporate OTP Over Email as a key element of their security framework. This method enhanced user convenience, as it leveraged email accounts accessible across various devices and platforms. With OTP delivery via email, users could receive and utilize the OTP without the need for additional software or app installations.
- Dedicated SMTP Mail Server: To meet Fiserv’s specific requirements, miniOrange devised a custom solution that enabled the setup of a dedicated SMTP mail server exclusively for OTP delivery. This segregation allowed users to easily distinguish OTP emails from regular notifications originating from Jira and Confluence.
- Extensive Customization Options: The solution provided by miniOrange offered extensive customization features, empowering Fiserv to tailor OTP email content, subject lines, OTP length, and validity periods. This flexibility ensured that the authentication process aligned seamlessly with Fiserv's security protocols and user preferences.
Key Benefits for Fiserv:
- Fulfillment of Specific 2FA Needs: miniOrange's solution empowered Fiserv to utilize OTP Over Email as a robust 2FA method, thereby strengthening user authentication and ensuring compliance with regulatory standards.
- Efficient Email Management: The dedicated SMTP server dedicated to OTPs enabled Fiserv to streamline and manage email communications more efficiently, enhancing overall operational efficiency.
- Tailored User Experience: Fiserv gained the ability to customize the authentication process according to their specific requirements. This allowed them to strike an optimal balance between meeting security needs and delivering a seamless user experience.
With miniOrange's customized solution, Fiserv now benefits from top-tier security, enjoying peace of mind through heightened protection of their digital assets.
Your needs, Our solution:
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