Does the automation support both Atlassian Cloud and DC?

Yes. The app works across Jira, Confluence, JSM, and Bitbucket for both Cloud and Data Center environments.

Does miniOrange store any user data?

For Data Center, the app only interacts with your Atlassian instance and does not store any data. For Cloud, the app stores only the required admin token, and it is saved securely in Atlassian Forge storage on Atlassian’s infrastructure. miniOrange cannot view or access it.

Can I automatically deactivate users who are inactive?

Yes. You can define custom inactivity rules based on parameters like last login activity, group membership, or project engagement, which will trigger automatic deactivation.

Can I schedule automated tasks?

Yes. Tasks such as user cleanup, deactivation, and audit reports can be scheduled to run automatically at defined intervals (daily, weekly, or monthly).

Can I preview automation results before applying them?

Absolutely, you can preview the automation applied for your Jira Cloud instance through Safe Mode that simulates changes so that you can review results before executing anything.

Does miniOrange offer support?

Yes. 24×7 support and implementation assistance are available at no additional cost.

Automated User Management for Atlassian Data Center

Reclaim self-hosted licence seats by automatically deactivating inactive Jira, Confluence, Bitbucket, and Crowd Data Center users on a schedule you define. Floating licence support that returns a seat to the pool when a user goes idle, bulk CSV operations for thousands of accounts, and no user data leaving your instance.

TRUSTED BY 3000+ CUSTOMERS ACROSS Cloud & Data Center

Why Teams Choose miniOrange

All-in-one automated user management for Jira, JSM & Confluence.

35%

Average Cost Reduction

3X

Admin Time Saved

24x7

Developer Support

DC User Management Benefits That Cut Costs

Reclaim Licenses Automatically

A seat releases when a user goes idle and reassigns on their return, so rotating contractors and shift workers never occupy a permanent seat.
Nothing Leaves Your Instance

The app interacts only with your Atlassian instance and stores no data, with no external server or third-party database, which usually shortens the security review.
Built for On-Prem Scale

Bulk activate, deactivate, delete, or regroup thousands of users in one operation using filters or a CSV, with group membership updated as each file imports.
Protect Specific Groups

Admins, C-level accounts, service accounts, and integration users go on an exclusion list, skipped by every scheduled run and bulk operation regardless of login activity.
Audit-ready

Every manual action and automated run is logged with timestamps, the triggering rule, and affected users, ready to export for internal reviews and compliance reporting.

User Management Features for Atlassian Data Center

Advanced inactivity detection

Filter by last login date, activity status, group membership, email, or name to build the exact list, surfacing accounts a migration left unused.

Scheduled auto-deactivation

Automatically deactivate inactive users based on a last-login threshold you set, running daily, weekly, or monthly, so cleanup continues without waiting for an annual review.

Licence reclamation

Deactivating an inactive user releases their licence seat immediately, and the app can remove them from licensed groups in the same cleanup, keeping records accurate.

Floating licence support

A seat returns to the pool when a user goes idle and is reassigned automatically when they log back in, maximising utilisation across self-hosted instances.

Bulk operations and CSV import/export

Update thousands of accounts in a single bulk operation, using filters or a CSV file. This works whether you're syncing with an external directory or running a periodic user review.

Audit logs and reporting

Track every action with timestamps, triggering rules, and affected users, then export for compliance reviews and watch licence usage trends over time in Report Insights.

How It Works: Licence Reclamation in 5 Steps

Setup takes minutes, and the schedule handles every cleanup after that.

Step 1

Install

Install the Data Center app for your product from the Atlassian Marketplace. No scripts to write or maintain as your instance grows.

Step 2

Protect what matters

Add your admin, C-level, etc., to the exclusion list before you configure a single rule. Every run skips excluded groups. it.

Step 3

Define inactive

Pick the threshold that matches your policy, commonly 30, 60, or 90 days, then narrow by group or activity status.

Step 4

Automate

Set the schedule, turn on advance email notifications, and choose whether idle seats return to a floating pool.

Comprehensive Feature Comparison

Why Teams Choose miniOrange Automated User Management Over Native Atlassian Tools

FEATURES

Bulk User Import (CSV)

Import large batches of users with group mappings from a spreadsheet

Bulk User Export (CSV)

Export user data including group membership and status

Auto-Deactivation Based on Inactivity

Automatically disable users after inactivity period

one-click bulk activation/deactivation

Mass-disable users to quickly free up licenses

License Optimization

Remove inactive users from licensed groups automatically

Email Notifications Before Deactivation

Notify users before they are deactivated

CHECKOUT MORE FEATURES

Globally trusted by 3000+
premium clients and counting!

Here’s what our awesome customers say

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We recently migrated all our employees from Jira Server to Jira Cloud, and this tool was a game-changer! It quickly helped us separate our non-Jira users, streamlining the entire process. The automated user management and auto-deactivation features saved us a lot of time and effort. Highly recommend it for anyone looking to simplify their Jira user management!

LaTonya A. Pearson

⭐ ⭐ ⭐ ⭐ ⭐

This application is great for managing user licensing. It allows us to reclaim licenses for users that have not logged in recently in order to stay within our license limit. Developer is very helpful and responsive. Developer is actively adding new features based on feedback.

Ron Erlandson

⭐ ⭐ ⭐ ⭐ ⭐

What truly sets this plugin apart is the excellent support team - they are quick to respond, highly knowledgeable, and always ready to help with any questions or issues.

Oskar-Ruben Järvemaa

⭐ ⭐ ⭐ ⭐ ⭐

Frequently Asked Questions

Everything you need to know about support, licensing, and deployment

Setup & Functionality

How do I deactivate inactive users in the Jira Data Center?

Set an inactivity threshold, for example, no login in 90 days, and schedule a cleanup against it. The app builds the list of matching users, emails those users if you want a warning sent, and deactivates them on the schedule, skipping every group you've excluded.

Which Data Center products does it cover?

Jira and Jira Service Management can be managed by a common app, while Confluence, Bitbucket, and Crowd each have their own. Rules are configured the same way in each app, so the setup is consistent across your instance

Can I bulk-manage users from a CSV?

Yes. Activate, deactivate, delete, or regroup thousands of users in a single operation using filters or a CSV file, with group assignments updated during import.

How long does it take to set up?

Installation and first configuration take under an hour. The longer part is usually internal: agreeing on an inactivity threshold and confirming which groups to exclude. Free 24x7 implementation support is available if you want the rules reviewed before you go live.

Licences, Safety & Data

Does this actually reduce my Data Center licence cost?

Yes. Deactivating a user releases their licence seat immediately, no additional step needed. The app can also remove inactive users from licensed groups as part of the same cleanup, which keeps your directory accurate for audits and future access reviews. On Data Center, the licence saving is realised at renewal, when your active user count determines the tier you renew on.

How do floating licences work?

A seat returns to the pool when a user goes idle and is reassigned automatically when they log in again. It suits environments with contractors, rotating shifts, or seasonal staff, where a permanent seat per named person is more licence than the usage justifies.

How do I make sure a cleanup doesn't remove an account it shouldn't?

Add admins, C-level accounts, service accounts and integration users to the exclusion list. Excluded groups are skipped by every scheduled run and every bulk operation regardless of login activity, and advance email notifications give anyone still using an account a window to log in and stay active.

Is it safe, and where is my data stored?

On Data Center, the app interacts only with your Atlassian instance and stores no data. Nothing is sent to an external server and no third-party database holds your user directory.

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DLP PII Scanner for Data Center

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