Business Challenge
Atlassian’s native authentication, Atlassian Guard, allows SSO configuration for external customers, but only supports Identity Providers (IDPs) using the SAML protocol. This limitation prevents organizations from integrating IDPs that rely on OAuth/OIDC providers.
Solution Overview
With our solution SAML/OAuth SSO for External Customers, you can connect OAuth/OIDC-based IDPs without requiring Atlassian Guard and domain verification, enabling seamless and flexible authentication experience for your users.
Routing Users to the Right IDP Based on Defined Criteria
Manually guiding users to the correct IDP can be a challenge—but not anymore! With our IDP Redirection Based on User’s Domain feature, users are automatically redirected to the correct IDP based on their email domain. No more guesswork, no extra steps—just seamless authentication.
Enhance your JSM customer portal with multiple-IDP-OAuth support, smooth redirection, and a seamless login experience.
Key Benefits
Effortless setup with multi-IDP support, user choice, and domain-based redirection.
Effortless IDP Configuration
Easily set up OAuth/OIDC authentication by selecting from popular IDPs like Azure AD, GitHub, Okta, and more. Custom IDP support ensures full compatibility.
Multiple IDP Configuration
Unlike Atlassian Guard, which supports only SAML-based authentication, our solution allows seamless integration with multiple OAuth/OIDC-based IDPs simultaneously.
Flexible IDP Selection
With our solution, users accessing the login link will be directed to a "Choose IDP" page, allowing them to select their preferred authentication provider before proceeding with SSO.
Enforce IDP Redirection Based on User Domain
For organizations that want a streamlined login experience, we provide domain-based redirection to the IDP using our in-house broker solution. Instead of presenting users with multiple IDP options, admins can enforce automatic redirection based on a user's email domain.
