You can now allow External Customers to login into Jira Service Management (previously Jira Service Desk or JSD) via SSO! Integration with various customer portals like Atlassian Service Management and access tickets with the help of SAML SSO for JSM Customers.
Custom Application Name | App name you like to provide. |
SP Entity ID or Issuer | Enter SP Entity ID / Issuer from Service Provider Info tab of the plugin |
ACS URL | Enter ACS (Assertion Consumer Service) URL from Service Provider Info tab of the plugin |
Single Logout URL | Enter Single Logout URL from Service Provider Info tab of the plugin |
To configure the IDP manually, you will need to have the following details from your IDP's metadata.
Once you have added the IDP metadata, click on Save. If the IDP has been added successfully, Click on the Test Configuration button to test if the IDP was added successfully.