miniOrange's Single Sign-On Solution for Walmart: A Success Story
Walmart, the world’s largest retailer, needed a secure and scalable authentication solution for its Atlassian ecosystem. miniOrange delivered a seamless SAML SSO integration that enhanced security, simplified user management, and improved the login experience across Jira and Confluence.
Challenges Faced By Walmart
Walmart aimed to enhance its end-user experience by integrating SAML-based Single Sign-On (SSO) into its existing authentication process for Jira and Confluence.
Walmart struggled to integrate SAML SSO for Jira and Confluence, impacting user experience
Being our existing client, Walmart contacted us with the query of providing SSO solutions.
Walmart needed a robust and scalable authentication solution that could integrate seamlessly into their existing Atlassian Data Center environment. A primary requirement was to implement SAML Single Sign-On (SSO) for both Jira and Confluence to streamline user access and eliminate fragmented login experiences. Additionally, they required a smooth migration path for users and groups, ensuring zero downtime and minimal disruption to ongoing operations.
Another critical challenge was managing group name incompatibility between their Identity Provider (IdP) and Atlassian applications, which impacted access control. Walmart also needed to bolster their security posture by supporting enhanced authentication protocols and safeguarding sensitive data. Given the scale of their operations, handling high volumes of concurrent logins was essential to maintaining performance. Lastly, they sought to restrict REST API access to only authorized user groups, adding an extra layer of protection against unauthorized activity.
The Solution Offered by miniOrange
miniOrange provided a comprehensive SAML Based Single Sign On SSO solution tailored to Walmart's needs.
Unified SSO and Effortless User Management
Walmart streamlined authentication across Jira and Confluence with miniOrange’s SAML-based Single Sign-On, removing the need for Crowd and delivering a seamless login experience. User and group migration was simplified through a one-click feature, ensuring a smooth, zero-downtime transition. To address group name mismatches between their IdP and Atlassian tools, on-the-fly group name transformation was implemented, enabling automatic, accurate mapping for consistent access control.
Advanced Security and Enterprise-Grade Performance
Security and performance were key to Walmart’s success. Anchored SAML Authentication added signing certificates to SAML transactions, strengthening data integrity. Direct node URL access allowed admins to route SAML responses to specific instances, simplifying Data Center maintenance. The solution was also built to handle high login volumes without performance dips.
Tangible Business Value: How Walmart Benefited from miniOrange SSO
Walmart’s IT teams gained enhanced visibility and control over authentication processes with real-time logging, monitoring, and debugging tools, thereby reducing downtime. The one-click user and group migration enabled a smooth, zero-downtime transition from Crowd, while intelligent permission mapping ensured uninterrupted access across Jira and Confluence.
Security and usability saw significant improvements as well. Restricted API access protected sensitive endpoints, and anchored SAML authentication reinforced data integrity. End users benefited from a frictionless, unified login experience, which reduced support requests and boosted productivity across the organization.
About Walmart
Walmart Inc. is the world’s largest retailer, serving millions of customers through thousands of stores and its global e-commerce platform. Known for its scale and efficiency, Walmart relies on secure, high-performance IT systems to support its operations.