Integrate Atlassian Confluence Cloud with the Identity Governance, Auditing & Access Control App
The Atlassian Confluence Cloud integration connects your Confluence site to the Identity Governance, Auditing & Access Control App, enabling automated access provisioning, group assignments, and employee onboarding, via Jira Service Management (JSM).
Pre-requisites
- Confluence Cloud installed on the same Atlassian Cloud site as your Jira instance (shared user directory).
Step 1: Add the Confluence Integration
- Open the Identity Governance, Auditing & Access Control App.
- Navigate to App Connections from the sidebar.
- Click + Add Integration and select Atlassian Confluence from the list.
Step 2: Enter the Connection Details
Enter the following details in the Connect Atlassian Confluence panel:
- Connection Name: Enter a label so that this connection can be identified by other admins (e.g., "Corporate Confluence").
- Admin Email: Email address of the Atlassian account used for provisioning. Must belong to the org-admins group.
- API Token: The API token for the admin account selected above. Generate one at id.atlassian.com → Security → API tokens → Create
- Application Admin: Select a licensed Confluence user who will manage this connection.
- Default Groups: Select the groups from the site group list (e.g., confluence-users-yoursite) that new Confluence users will be added to upon provisioning. To find the available groups:
- Navigate to https://admin.atlassian.com.
- Select the appropriate organization.
- Go to Directory → Groups.
- Apply the Application filter and select Confluence (ensure the site matches the one where the app is installed).
- Select and add the default group.
Once all fields are filled in, click Connect Atlassian Confluence to save the integration.
Next Steps:Configure Automation Rule
With the connection saved, configure automation rules to define how access requests are routed, approved, and provisioned:
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