Integrate Atlassian Jira Cloud with the Identity Governance, Auditing & Access Control App

Step 1: Add the Integration

• Open the Identity Governance, Auditing & Access Control App.
• Navigate to App Connections from the sidebar.
• Click + Add Integration and select Atlassian Jira from the list.

Step 2: Enter the Connection Details

Complete the following fields:

• Connection Name: Enter a label so that this connection can be identified by other admins (e.g., "Corporate Jira").
• Admin Email: Email address of the Atlassian account used for provisioning. Must belong to the org-admins group.
• API Token: Generate the API token for the account selected above as follows:
  • Go to id.atlassian.com → Security → API tokens → Create.
  
  • Application Admin: Select a licensed Jira user who will own and manage this connection inside the app.
  Note: Credentials are stored in Forge encrypted storage and are used solely for sync and provisioning operations.
  
  

  Once all fields are filled in, click Connect to save the integration.

How Provisioning Works

When a user is invited to Atlassian Jira, the app creates the Atlassian account and grants Jira Software access using the configured product license, and a default group (e.g., jira-software-users) is automatically assigned to them.

Next Steps: Configure Automation Rules

With the connection saved, configure automation rules to define how access requests are routed, approved, and provisioned:

• Application Access Automation Rule
• Group Membership Automation Rule
• Identity Lifecycle Management: HR Onboarding and HR Offboarding
• Privileged Access Automation Rule