How AstraZeneca Simplified User Management Across Atlassian Cloud with miniOrange
AstraZeneca, a global pharmaceutical leader, streamlined user and group provisioning across its Atlassian Cloud environment using miniOrange’s SCIM provisioning solution. This automation synchronized user permissions in real-time between Azure AD and Atlassian apps, reducing administrative overhead and ensuring consistent access controls across platforms.

AstraZeneca Business Challenge
AstraZeneca needed a scalable, automated solution to sync users and groups between Azure AD and Atlassian Cloud, ensuring real-time permission updates and reducing manual admin effort across thousands of users.
Automating User Sync and Access Control Across Azure AD and Atlassian Cloud
AstraZeneca needed to maintain a consistent user base and permissions between Azure Active Directory (Azure AD) and their Atlassian Cloud Suite. Managing permissions manually across thousands of users was complex and error-prone. They required an automated, scalable solution that would:
- Seamlessly synchronize users and groups between Azure AD and Atlassian Cloud
- Reflect real-time changes in permissions and memberships
- Minimize manual admin effort and errors
- Support onboarding of new users without extra overhead
How miniOrange Helped Solve AstraZeneca’s Challenge
miniOrange deployed a SCIM provisioning solution to automate real-time user and group sync between Azure AD and Atlassian Cloud, eliminating manual effort. The setup enabled secure provisioning, granular access control, and always up-to-date permissions across Atlassian tools.
Seamless SCIM Integration for Effortless User and Group Management
miniOrange implemented the SCIM provisioning solution to automate user and group synchronization between Azure AD and Atlassian Cloud.
Key elements included:
- Enterprise & SCIM Application Setup: We configured an Enterprise Application in AstraZeneca’s Azure AD and a corresponding SCIM app on the Atlassian side, enabling secure, real-time provisioning.
- Real-Time Synchronization: Enabled instant synchronization of users and groups from Azure AD to Atlassian Directory using SCIM protocol.
- User and Group Assignment: Allowed AstraZeneca to assign specific users and groups in Azure AD for sync, maintaining granular permission control.
- Automated Provisioning Workflow: Eliminated manual monitoring by automating all sync processes, ensuring up-to-date permissions in Jira Cloud and other Atlassian tools.
Success Outcome: Automated, Accurate User Management at Scale
With miniOrange Usersync, AstraZeneca achieved:
- Consistent and up-to-date user permissions across Atlassian Cloud and Azure AD
- Significant reduction in manual administrative tasks related to user management
- Increased security by ensuring timely revocation of access when users leave or change roles
- Simple, fast setup and easy-to-use interface for Atlassian admins
Results & Business Impact
- Time Savings: Automated sync freed IT teams from repetitive manual updates, allowing focus on strategic tasks.
- Improved Security: Real-time sync reduced risk of unauthorized access due to outdated permissions.
- Operational Efficiency: Reduced errors and increased confidence in access management across systems.
- Scalable Solution: Supported AstraZeneca’s global workforce and complex organizational structure effortlessly.
About AstraZeneca
AstraZeneca is a global biopharmaceutical company committed to transforming lives through innovative medicines. Operating in over 100 countries with more than 80,000 employees, AstraZeneca relies on scalable and secure technology solutions to support its extensive workforce and accelerate healthcare advancements.
Tools & Products Used
- miniOrange Usersync SCIM Provisioning for Atlassian Cloud
- Azure Active Directory (Microsoft Entra ID)