Business Challenge
Managing user access in large, complex Atlassian environments presents several operational hurdles. Organizations often struggle with accurately tracking user activity across tools, leading to inefficient license utilization and increased administrative overhead.
Key challenges include filtering users by date to analyze login trends, segmenting user bases by status (Active/Inactive) for precise license allocation, and identifying dormant accounts that have never logged in.
Solution Overview
The miniOrange Crowd Automated User Management app addresses these challenges by:
- Providing advanced user filtering, targeted deactivation, and automated maintenance of user accounts.
- Enabling admins to enhance user management, optimize license usage, and reduce operational overhead.
- The solution also features an automated deactivation setup, where admins can schedule regular checks (e.g., every 5 days) to find and deactivate users inactive for a set period (e.g., 30 days).
How It Works
The solution is based on the Crowd Automated User Management app and includes the following core features:
1. Advanced User Filtering
- Admins can filter users based on specific date ranges, allowing them to pinpoint login activity during selected periods.
- The app enables admins to segregate users by status (Active/Inactive) and login activity, enhancing visibility and control.
2. Targeted Deactivation for “Inactive” and "Never Logged In" Users
- The solution allows admins to apply filters to identify users who are inactive or have never logged in.
- This enables bulk deactivation, freeing up valuable licenses and ensuring more efficient license allocation.
Key Benefits
The solution provides the following key benefits:
Enhanced User Management
Advanced filtering and segmentation provides granular control over user data.
Optimized License Utilization
Deactivating users who never logged in freed up licenses, ensuring resource efficiency.
Operational Efficiency
Automation eliminated manual processes, saving time for the Jira admin and IT team.
Streamlined Access
Integrating SSO connectors simplified user authentication and minimized login issues.
Conclusion
The Crowd Automated User Management App is built to address the unique challenges of enterprise-scale identity management. It automates key tasks like user provisioning, deprovisioning, and group assignments, reducing manual effort and minimizing the risk of errors.
With intelligent license tracking and dynamic user management, the app ensures optimal license utilization and smooth day-to-day operations. Its customizable workflows adapt to your organizational needs, enabling efficient, policy-driven user access across integrated Atlassian tools.
This solution is ideal for enterprises seeking to scale efficiently, enforce compliance, and reclaim valuable admin time.
