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Pricing Offers

We are happy to announce special offers for miniOrange Atlassian SSO, 2FA, REST API, User Sync and Group Sync Apps.

Contact Info

For any query, product related information or any help , contact us now. You can also raise a ticket with our support.

 

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Secure Share FAQs

Jira Share Issue – Error Codes

Please refer to the list of error codes below for a rundown of each one and how to resolve it.

 

Error Codes Description User Action
1001 License Not Found: A valid license is required to run the add-on. Please make sure you’ve used one. Go to the Manage apps page of the Jira server, click on Share Issue For Jira. Enter a valid license generated from here.
1002 License Expired: The license configured for the add-on has been expired. Please update the license. Go to the Manage apps page of the Jira server, click on Share Issue For Jira. Enter a valid license generated from here.
1003 Unknown Error: An unknown error has occurred. Please refer the troubleshooting tab of the plugin. You can raise a support ticket here or email us at info@xecurify.com.

Confluence Share Page – Error Codes

Please refer to the list of error codes below for a rundown of each one and how to resolve it.

 

Error Codes Description User Action
1001 License Not Found: A valid license is required to run the add-on. Please make sure you’ve used one. Go to the Manage apps page of the Confluence server, click on Share Page For Confluence. Enter a valid license generated from here.
1002 License Expired: The license configured for the add-on has been expired. Please update the license. Go to theManage apps page of the Confluence server, click on Share Page For Confluence. Enter a valid license generated from here.
1003 Unknown Error: An unknown error has occurred. Please refer the troubleshooting tab of the plugin. You can raise a support ticket here or email us at info@xecurify.com.

Still can't find what you're looking for? Raise a ticket or email us at atlassiansupport@xecurify.com for more information and help.