Streamlined User and Group Name Variance: miniOrange Usersync Solution for Jira in Action

BetterBe faced a huge task managing users and groups across their Atlassian Cloud and DC Suite, compounded by a vast user base in Okta. Synchronizing users and groups between Okta and Jira Cloud & DC proved challenging, especially with variations in group names. Seeking a solution, BetterBe turned to miniOrange.

Who are experts in User and Group Management in the Atlassian space for more than a decade. We decided to provide a User provisioning solution that handles the complex requirements of BetterBe. We added a feature that will allow the administrator to filter the incoming user and Groups requests coming from the Okta, while applying regex transformations to group names according to BetterBe’s requirements.

The miniOrange Usersync for DC and Cloud is a solution designed to synchronize users and groups seamlessly between identity providers and Atlassian's directory. Our real-time synchronization capabilities ensure that any changes made in the Okta reflect instantly in the Atlassian Directory, streamlining user management for administrators.

MiniOrange’s solution provided the exact feature set that they were looking for. On top of that, a rich feature set that included Portal-only LDAP sync, Regex on incoming groups and Users, and detailed Audit Logs, Manual Group mapping. The support for miniOrange is second to none. All this combined with a cost effective pricing made our solution a no brainer to BetterBe.

MiniOrange Usersync solution offers a hassle-free setup process, allowing Atlassian admins to configure it within minutes. Our intuitive interface and streamlined workflow ensure simplicity and ease of use for administrators at every step of the process.

Our solution takes care of the intricate synchronization process between the Okta and Atlassian, eliminating the need for constant monitoring by administrators. Here's how it works:

• Creation of SCIM Application: We initiate the setup by creating a new SCIM application within BetterBe's Okta. Simultaneously, a new "SCIM" application is established within our solution on the Atlassian side.
• Successful Connection: The two applications are seamlessly connected using the details provided in our Usersync solution, ensuring a smooth integration process.
• Configuring Filter in Usersync Plugin: The BetterBe team will configure the filter settings in our plugin, according to their needs. In our application, the administrator will enter the regex pattern they want to apply on the incoming groups from Okta. Our plugin will transform the incoming group accordingly. Have a look at the example here: extract jira-users from groupName urn:group:jira-users#idp.
• Assignment of Users and Groups: BetterBe's team assigns specific users and groups that need synchronization at the Atlassian side to the newly created application in Okta.
• Transformation of Incoming Groups: Our plugin ensures seamless synchronization of users and groups into Atlassian’s directory, applying specified regex and/or filters. The newly created groups will be in accordance with the regex applied in our usersync application. Ensuring no duplicates are created.
• Automated Replication of Changes: Any modifications made within our application are instantly replicated into the Atlassian Directory, guaranteeing real-time synchronization of user base and permissions. Ultimately, in Atlassian’s directory the group will be matched with the pre-existing jira-users name.

After rigorous testing and iterations, BetterBe successfully implemented miniOrange Usersync, saving valuable time and resources, increasing productivity. They were pleased that there were no duplicates while creating the users and groups. Thereby saving their users’ licensing costs in both Cloud and DC.

This reduced the administrative burdens the admin had to go through while managing Okta and Atlassian separately. With our seamless synchronization capabilities and intuitive user interface allowed them to effortlessly manage users and groups along with their permissions, thereby reducing the manual overhead.

In conclusion, the miniOrange usersync solution transformed user synchronization at BetterBe, earning its place among our ever-growing list of satisfied customers

BetterBestands as a testament to the success our solution brings to our valued customers. But their story is just one among many. Whatever your specific requirements may be, our solution can be tailored to meet them. Whether your use case mirrors BetterBe’s or presents unique challenges, we're here to provide the solution you've been searching for.

Let's embark on a discovery call to explore how we can address your needs. Reach out to us at +1 978 658 9387 or email your inquiries to info@xecurify.com. We're eager to discuss how we can move forward together.

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