Business Challenge
Managing user authentication and access in Jira/Confluence Data Center is a complex and resource-intensive task, especially when integrating OAuth-based Single Sign-On (SSO) with an Identity Provider (IdP) like Okta. Organizations face four major challenges
1. Difficult & Manual User Onboarding
- New users must be manually set up before accessing Jira/Confluence.
- The onboarding process lacks automation, leading to delays.
2. Inefficient Access Control & Group Management
- Users logging in from different portals (e.g., customer or support) may gain access to unauthorized areas.
- Group memberships aren’t automatically updated when user roles or structures change in the IdP.
3. Deactivated Users Can’t Reactivate Themselves
- When users are deactivated, they require manual reactivation, increasing admin workload.
- Lack of an automated reactivation process leads to downtime and access issues.
4. Security & Compliance Risks
- Unused accounts or outdated group memberships can become security vulnerabilities.
- Ensuring users have correct access permissions while meeting compliance standards is difficult.
These challenges increase administrative burden, create security gaps, and negatively impact user experience.
Solution Overview
The miniOrange OAuth SSO plugin provides a fully automated, secure, and efficient authentication system by integrating OAuth-based authentication with Just-in-Time (JIT) provisioning.
Key features of the solution included:
1. Seamless OAuth Login & Automated Onboarding
New users can log in without manual setup, as JIT provisioning automatically creates their Jira/Confluence accounts upon first login. OAuth authentication streamlines the login process, eliminating the need for password management.
2. Role-Based Access Control & Dynamic Group Syncing
Restricts access to authorized portals—ensuring users only see what they’re supposed to. Real-time synchronization with IdP groups, keeping Jira/Confluence’s group memberships up to date without admin intervention.
3. Automatic User Reactivation
Deactivated users are automatically reactivated when they log in again—no manual admin effort needed.
4. Enhanced Security & Compliance Controls
Access permissions remain up-to-date by dynamically removing outdated group memberships during login. Built-in audit logging & security policies ensure compliance with internal and external regulations.
How It Works
miniOrange integrates with Okta and other Identity Providers using OAuth, enabling seamless authentication and automated user management.
Step 1: Setting Up OAuth Authentication
- Configure the IdP – Set up Okta as the Identity Provider in the miniOrange OAuth SSO plugin.
- Enable JIT Provisioning – Automatically create user accounts upon first login.
- Map User Attributes – Define mappings (e.g., username, email) to ensure correct user provisioning.
Step 2: Username Mapping Fix (For Custom Login Needs)
- Adjust attribute mapping – Use
preferred_usernameinstead of the default email. - Prioritize NameID Mapping – Ensures usernames remain consistent across systems.
Step 3: Automating User Reactivation
- Enable "Auto Reactivate Users on Login" – Restores access to deactivated users without manual admin action.
Step 4: Dynamic Group Synchronization
- Map groups from Okta to Jira/Confluence – Keeps group memberships in sync.
- Enable "Update Groups on Login" – Ensures users are always assigned to the correct groups.
- Remove outdated groups – Deactivates old group memberships upon login for tight access control.
Key Benefits
Secure, efficient, and compliant user access—streamlined
Security & Access Control
Role-Based Access Restrictions ensure users only access authorized areas, enhancing security. OAuth login is restricted to designated portals, which prevents unauthorized logins. Real-Time Group Syncing keeps access control updated dynamically, ensuring accurate and timely adjustments to user permissions.
Operational Efficiency
Automated user provisioning and reactivation reduce manual administrative work, simplifying the overall user management process. Group memberships update in real-time, eliminating the need for manual role adjustments and keeping access permissions current. This leads to a frictionless user experience with seamless authentication, removing password hassles and ensuring smoother access for users.
Compliance & Governance
Audit logs and security tracking meet compliance requirements by providing detailed records of user activities. Access management is aligned with security policies, ensuring that organizations adhere to necessary regulatory standards and maintain secure access controls.
Why Choose Us?
Seamless Okta OAuth integration works effortlessly with Okta and other leading Identity Providers (IdPs), ensuring smooth authentication processes. Dynamic group management automates access control without requiring admin intervention, while automatic user reactivation eliminates downtime caused by manual reactivation. Flexible user attribute mapping supports custom configurations tailored to organizational needs. Trusted by global enterprises, the solution has a proven track record in secure authentication management. Additionally, dedicated support and comprehensive documentation are available to provide assistance whenever needed.
