How MAN Truck & Bus SE Streamlined SSO & 2FA Across Atlassian Applications with miniOrange
MAN Truck & Bus SE, a subsidiary of the Volkswagen Group and a leading manufacturer of commercial vehicles, enhanced both security and user experience across its Atlassian ecosystem with miniOrange’s Single Sign-On (SSO) and Two-Factor Authentication (2FA) solutions. By eliminating redundant authentication steps, unifying passcodes across applications, and optimizing session-level validation, MAN achieved a secure yet frictionless login process for thousands of global users.
MAN Truck & Bus SE Business Challenge
MAN needed a scalable solution to strengthen security while simplifying access to Atlassian applications connected through Crowd.
Balancing Security and Usability with SSO & 2FA
As part of the Volkswagen Group, MAN manages thousands of users across Jira, Confluence, and other Atlassian applications. While Crowd centralized authentication, the company faced challenges in delivering secure yet efficient login flows:
- Enable Crowd SSO: Ensure seamless login across all Crowd-connected Atlassian applications via their Identity Provider (IdP).
- Avoid Redundant 2FA: Bypass additional 2FA prompts for users already authenticated through the IdP.
- Simplify OTP Management: Prevent users from managing multiple entries in mobile authenticator apps.
- Reduce Repeated Prompts: Stop repetitive 2FA requests when switching between Crowd-connected applications.
Without a smarter solution, employees faced usability hurdles, while IT teams struggled to maintain strict security standards.
How miniOrange Helped Solve MAN’s Challenge
miniOrange deployed a customized 2FA solution integrated with Crowd SSO, ensuring the right balance between security and convenience.
Unified SSO & 2FA for Atlassian Applications
To address MAN’s requirements, miniOrange implemented:
- Skip 2FA on Crowd SSO: Users logging in via the IdP were not prompted for additional 2FA, while local credential logins still enforced strong authentication.
- Shared Secret Key Across Apps: A single OTP entry in mobile authenticators worked across all Atlassian applications, removing the need for multiple keys.
- One-Time 2FA Validation: Once 2FA was completed in one application, it was automatically valid across all Crowd-connected apps within the same session.
This ensured security remained intact while dramatically improving the end-user login experience.
Success Outcome: Security with Seamless Access
With miniOrange, MAN transformed its authentication workflow across Jira, Confluence, and Bitbucket.
The company was able to:
- Maintain strong 2FA enforcement for local logins.
- Remove redundant 2FA prompts for SSO users, improving productivity.
- Unify OTP management to reduce complexity for employees.
- Deliver session-based authentication across Crowd-connected applications, eliminating repeated disruptions.
About MAN Truck & Bus SE
MAN Truck & Bus SE, headquartered in Munich, Germany, is one of Europe’s leading commercial vehicle manufacturers. As a subsidiary of the Volkswagen Group, MAN is committed to innovation, sustainability, and global transport solutions. Its IT infrastructure supports thousands of employees worldwide, making security and user experience a top priority.