How Evolution Gaming Streamlined Jira & Confluence Access and User Management with miniOrange
Evolution Gaming, a leading provider of live casino solutions, needed to optimize authentication and user management in their Atlassian environment. Using miniOrange’s SAML Single Sign-On (SSO) and automated provisioning features, they were able to secure access for internal and external users, manage license limits, and eliminate manual admin effort—all without disrupting the user experience.
Evolution Gaming’s Business Challenge
Evolution Gaming faced frequent license overruns in Jira and Confluence due to high user churn and needed to automate provisioning via Okta, while managing separate login flows across multiple Jira portals for users stored in both Okta and Jira’s internal directory.
Challenge 1: Managing High User Turnover with License Limits
As a fast-growing gaming platform,
Evolution Gaming frequently hit user license limits on Jira and
Confluence
due to high rates of user registrations and deactivations.
They used Okta as their Identity Provider and needed a way to
activate or deactivate users in Atlassian applications. They
wanted to automate these actions based on changes made in Okta, reducing
the amount of manual intervention needed.
Challenge 2: Handling Internal and External Users Across Multiple Portals
Evolution Gaming also had multiple Jira Service Desk customer portals, each catering to different user groups.
Some users were stored in Okta, while others were managed in Jira’s internal directory.
They needed a way to route internal and external users to different login flows, ensuring each group authenticated through the right source without confusion or access issues.
How miniOrange Helped Evolution Gaming Streamline Their Jira & Confluence Access and User Management
miniOrange implemented an Okta API-based provisioning system to automate user activation and deactivation in Jira and Confluence, removing the need for manual admin tasks. Meanwhile, intelligent login redirection based on portal URLs ensured internal and external users were routed through the appropriate authentication flow.
Automated User Activation & Deactivation via Okta
miniOrange developed an Okta API-based user provisioning solution using the existing SAML SSO app. This integration enabled Jira and Confluence to automatically update user status (active/inactive) based on real-time data from Okta.
Here’s how it works:
- The miniOrange app sends authenticated requests to Okta at regular intervals
- Okta responds with updated user status information
- Jira and Confluence automatically activate or deactivate accounts accordingly
- No manual updates needed from Atlassian admins
- Also supports Just-In-Time provisioning on every login
Example: When a user, Adam, is deactivated in Okta, their access to Jira and Confluence is automatically revoked instantly, without any admin input.
Intelligent Login Redirection Based on Portal
To manage internal and external users across different customer portals, miniOrange implemented a redirection logic based on Customer Portal URLs:
- Internal portals were configured to prompt Jira’s default login page
- External portals redirected users to Okta for SSO
- Admins used the ‘Auto Redirect to IDP’ and ‘Disable Auto Redirect to IDP’ features to control the flow per portal
This allowed Evolution Gaming to control who logs in where, delivering the right authentication experience based on user type and portal accessed.
Success Outcome: Unified Access & User Control for Evolution Gaming with Zero Manual Work
With miniOrange, Evolution Gaming was able to:
- Automatically manage user lifecycles in Jira and Confluence
- Prevent license overages by deactivating unused accounts in real time
- Simplify login flows for both internal and external users
- Maintain centralized control over user provisioning via Okta
- Avoid the need for extra tools or manual workflows
Results & Business Impact
- Reduced Manual Admin Tasks: No need to manually update or deactivate users in Atlassian tools—changes in Okta sync automatically.
- Improved License Efficiency: Automatic deactivation helped stay within licensed user limits, avoiding the need for higher-tier plans.
- Flexible User Authentication: Internal and external users are seamlessly routed to the correct login page, reducing confusion and access errors.
- Time Saved for IT Teams: Automation allowed admins to focus on high-priority tasks instead of routine user management.
- Cost-Effective and Scalable: The solution works with existing infrastructure and scales easily without additional tools or licensing.
About Evolution Gaming
Evolution Gaming is a global leader in live casino solutions, providing real-time, interactive gaming experiences for online players across the world. With rapid growth, high user turnover, and a large operational footprint, Evolution relies on secure, automated access management to scale its digital operations efficiently.