How DENSO Optimized Atlassian License Management with miniOrange
DENSO, a global automotive technology leader, automated user deactivation in Atlassian Crowd with miniOrange’s Automated User Management app, reducing license costs, improving administrative efficiency, and maintaining seamless user access across its Atlassian ecosystem.
DENSO’s Business Challenge
As one of the world’s largest automotive component manufacturers, DENSO relies on Atlassian applications such as Jira, Confluence, and Bitbucket to manage engineering, development, and operations across global teams.
Managing Unused Licenses in Atlassian Crowd: A Costly and Manual Process
Over time, DENSO’s IT administrators noticed a recurring problem: hundreds of user licenses remained active for employees or contractors who had become inactive or never logged in.
This resulted in:
- Wasted license costs due to unused seats
- Security risks from unrevoked user accounts
- High manual workload for IT teams managing user cleanup
DENSO needed a solution that could automatically identify and deactivate inactive users across their Crowd-managed ecosystem while maintaining smooth operations for active users.
How miniOrange Helped Solve DENSO’s Challenge
miniOrange implemented the Crowd Automated User Management app, specifically designed to streamline user lifecycle management and eliminate manual license maintenance.
Automating User Deactivation and License Recovery with Crowd Automated User Management
With this solution, DENSO achieved:
- Automated Deactivation: A scheduler automatically deactivates users who haven’t logged in for a specified period, freeing up unused licenses.
- Inactive User Identification: The app detects users who have never logged in and automatically revokes their access across Jira, Confluence, and Bitbucket.
- Automated Notifications: Deactivated users receive an email alert, allowing them to self-reactivate by logging in again, minimizing admin involvement.
This approach ensured seamless synchronization between Crowd and connected Atlassian applications, maintaining accurate access control and optimizing resource usage.
Success Outcome: Efficiency, Security, and Cost Optimization
By introducing automated user management, DENSO transformed how it handled its Atlassian user base:
- Cost Savings: Automatically reclaimed unused licenses, eliminating unnecessary spending.
- Operational Efficiency: Reduced manual effort for IT administrators, allowing them to focus on higher-value tasks.
- Enhanced Security: Ensured only active users retained access across all Atlassian applications.
- Improved User Experience: Provided transparent deactivation and reactivation through automated notifications.
The miniOrange app turned a time-consuming, manual process into a fully automated, intelligent workflow that continuously optimized DENSO’s license utilization.
About DENSO
DENSO Corporation is a global automotive components manufacturer headquartered in Kariya, Japan. A trusted supplier to major automakers worldwide, DENSO delivers cutting-edge technology across electrification, mobility, and thermal systems. With over 160,000 employees in more than 35 countries, DENSO continues to drive innovation in sustainable transportation and manufacturing efficiency.