Certificate-Based Authentication for Jira REST API | miniOrange
JPMorgan Chase & Co. partnered with miniOrange to secure its enterprise Jira environment with a zero-trust API authentication solution. This success story highlights how tailored JWT integration enhanced security, compliance, and automation across their complex infrastructure.

The Challenge
JPMC's multi-layered Jira architecture, secured with traditional password-based authentication, was no longer sufficient for their evolving needs.
Strengthening Security for Enterprise-Level Jira Integration
As a global leader in financial services, JPMorgan Chase & Co. operates a complex, multi-layered Jira infrastructure to manage workflows, development cycles, and operations. However, the traditional password-based authentication method had become a security liability. With cyber threats evolving and third-party integrations increasing, this model could no longer provide the robust protection required in such a high-stakes environment.
In addition, JPMC needed to integrate numerous third-party applications with their Jira instance, each with its own authentication demands. Managing these securely, while maintaining operational efficiency, became increasingly difficult. This growing need led JPMC to search for a more advanced solution to secure Jira access and ensure reliable API authentication across systems.
miniOrange's Innovative Solution: Certificate-Based Authentication
Our Enhanced API Authentication add-on introduced certificate-based JWT authentication, acting like a digital ID card for each user while accessing REST APIs. This created a robust security layer that far surpassed traditional password systems.
Secure, Credential-Free API Authentication with Custom JWT Integration
The zero-trust API authentication solution provided by miniOrange to JPMC included several key features tailored to their enterprise needs. This involved modifying the REST API add-on to integrate seamlessly with JPMC's existing OAuth provider and implementing third-party certificate-based authentication for enhanced security.
The solution was specifically customized to fit JPMC’s unique environment, reflecting miniOrange’s commitment to addressing client-specific requirements. This tailored approach highlights how the Enhanced API Authentication for Jira plugin delivers enterprise-grade API security through flexible, zero-trust authentication models.
Transformative Benefits for JPMorgan Chase
With the miniOrange Atlassian REST API plugin, JPMC not only overcame its immediate security challenges but also built a robust and scalable API integration framework. This implementation demonstrates how advanced authentication solutions can transform enterprise-level security, particularly in highly regulated sectors like finance. miniOrange provided a custom solution tailored specifically to JPMC’s environment, enabling JWT validation for REST API authentication. This empowered the organization to automate scripts, improving workflow speed, reliability, and consistency.
The enhanced API authentication also aligned with strict financial compliance standards. By leveraging certificate-based JWT authentication, JPMC significantly bolstered its security posture while streamlining third-party integrations. Importantly, the solution eliminated the need for users to share sensitive login credentials, reducing the risk of credential exposure. This not only enhanced data protection but also ensured smoother and safer system access across the organization.
About JPMC
JPMorgan Chase & Co. (JPMC) is a leading global financial services firm offering investment banking, commercial banking, asset management, and consumer financial services. Headquartered in New York, it serves millions of customers and some of the world’s most prominent corporations, governments, and institutions.