Crowd Using SCIM User And Group Provisioning For Microsoft Entra ID (Previously known as Azure AD)


User Sync & Group Sync app provisions user and group information from Microsoft Entra ID (Previously known as Azure AD) to Crowd. Users, groups, and directory details can be provisioned using SCIM. SCIM provisioning works based on events performed on IDP. This way the administrator only needs to manage user accounts in Microsoft Entra ID (Previously known as Azure AD). This reduces the administration time required to create users and groups in Atlassian modules such as Crowd.


Download And Installation



  • Log into your Crowd instance as an admin.
  • Navigate to the Administration menu and Click Manage Apps.
  • Click Find new apps or Find new add-ons from the left-hand side of the page.
  • Locate SCIM for Crowd via search and click on install.
  •  SCIM into Crowd, Install Crowd Add-On through manage apps menu

Step 1: Get SCIM Client Details

  • In the SCIM configuration, Please enter App Name and click on the Save Settings button. Copy the SCIM Base URL and SCIM Bearer Token, these will be used later to configure the SCIM application on Microsoft Entra ID (Previously known as Azure AD).
  • Select Azure AD as SCIM Provider

Step 2: Setup Microsoft Entra ID (Previously known as Azure AD) SCIM Configurations

  • Log in to your Microsoft Entra ID (Previously known as Azure AD) portal and select the Microsoft Entra ID Directory. Then create an Enterprise application.
  • User provisioning with Azure AD of SCIM Standard - Login to Azure AD portal
  • Click on New Application and select a non-gallery application.
  • User provisioning with Azure AD of SCIM Standard - In Azure AD portal Add new application
  • Give a suitable name to your user-provisioning application.
  • User provisioning with Azure AD of SCIM Standard Application Name SCIM_User_provisioning
  • Click on Provisioning in left menu and click on Get started.
  • User provisioning with Azure AD of SCIM Standard- Provisioning screen to manage user account
  • Select Automatic in Provisioning Mode and Enter SCIM Base URL, SCIM Bearer Token (which you will find in step 1).
  • User provisioning with Azure AD of SCIM Standard chose Provisioning Mode Automatic
  • Assign users to your application. Assigned users will be created in your Atlassian module if they are not already present. You can also assign groups. Members of assigned groups will be provisioned for the Atlassian module.
  • User provisioning with Azure AD of SCIM Standard Assign users and groups to application
  • Once done with the configuration, Go back to the application and click on Start provisioning.
  • User provisioning with Azure AD of SCIM Standard Start Provisioning option

Step 3: User Sync Settings

  • Select the User Sync Settings tab from the left sidebar. Here you can configure different settings about user creation and updation.
  • You can Create the directory using Create Directory option where you want SCIM Operations to be performed.
  • User provisioning with Azure AD of SCIM Standard Start Provisioning option
  • You can also select your Directory Type from the dropdown.
  • User provisioning with Azure AD of SCIM Standard Start Provisioning option
  • Enable Import Users option to import all active Microsoft Entra ID (Previously known as Azure AD) Users.
  • The user can be automatically enabled or disabled here based on IDP configuration.
  • You also have the option to set Default Project Lead and Default Component Lead.
  • Attribute mapping enables you to map your attributes sourced from the IDP to Crowd attributes. Through this section you can map your Crowd attributes to the attributes coming from IDP. By default, email corresponds to the email/mail attribute, and displayName corresponds to the full name attribute. However, if you want to map these Crowd attributes with other attributes coming from IDP, you can use this feature to change the attribute mapping configurations.
  • User provisioning with Azure AD of SCIM Standard Start Provisioning option

Step 4: Group Sync Settings

  • Select the Group Sync Settings tab from the left sidebar. Here you can configure different settings for group creation and group mapping.
  • User provisioning with Azure AD of SCIM Standard Start Provisioning option
  • Here you can configure Default groups for new and all users.
  • You can set Manual Group Mapping or On-The Fly Group Mapping.

1. Manual Group Mapping -

  • Here you can manually map Crowd groups with the groups from IDP.
  • You can also configure to import IDP groups, and to keep existing users or not.
User and gruop provisioning in Crowd Manual Group Mapping

2. On-The Fly Group Mapping -

  • Here users will be assigned to groups in Crowd whose group name is the same as groups from IDP. If the group doesn't exist in Crowd then it will be created.
  • You can configure to keep the existing user groups.
User and gruop provisioning in Crowd On The Fly Group Mapping

Step 5: Backup & Restore

  • In the Backup and Restore tab you can Import and Export plugin configurations in the JSON format.
  • User and gruop provisioning in Crowd Backup and Restore

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