Secure Share Jira Cloud

Installation

• Go to the Atlassian Marketplace and search for Secure Share - Share issues for Jira (External Users).
• On the app page, click Try it free to start the free trial.
• Click Start Free Trial to continue with the installation.
• The app will be installed automatically and will appear under the Apps section in your Jira instance.

1: Share Jira Issue

• Browse the Jira issue you want to share.

• Click on Share Issue under Activity to open a popup window where you can view previously created shared issue links.
• Now, click on Create & Share Secure Link button to create the link.

Configure the Link for Jira Issue:

Configure the sharing settings and permissions for your secure issue link.

• Enter a Link Name and Description.
• Choose what recipients can do: View only, or Add comments and attachments.
• Allows end users to view only or access linked issues and subtasks in the Jira issue via this link.
• Subscribe allows unlicensed users to receive notifications about updates to the shared issue. When this option is enabled, subscribers receive email notifications whenever the shared issue or related content is changed.
• Change Status toggle allows end users to change the status of issue or ticket.

You can secure the link using the following options:

• Set an expiration time – Automatically disable the link after the specified date and time to prevent unauthorized access.
• Add password protection – Require recipients to enter a password before they can access the shared issue, adding an extra layer of security.
• Display Custom Fields option allows you to select which custom fields should be displayed in shared issues.
• You can also configure where the selected fields appear — either in the Context Fields section on the right side or in the Description Fields section on the left side of the issue view.

• After configuring the options, click Save. The created link will appear in the Secure Share Links dialog and You can also edit the link configuration at any time by clicking the Edit icon in the Actions column. .
• You can click the copy icon to copy the link to your clipboard, or click the email icon to send the link directly via email.

• Open the shared URL in your browser to access the shared Jira issue.
• If password protection is enabled for the shared link, you must first enter the configured password.

• After successful verification, you will be able to access the shared issue.

• You can deactivate the shared link at any time by navigating to the link configuration tab and toggling the link status to Off. This will immediately invalidate the shared link.

2: Share Jira Project / Space

• Access the Jira Project or Space you want to share from the project tab.
• click mO Share Project or
• Click on the More option available at the top-right corner of the board.
• From the dropdown menu, select and click mO Share Project.

• The mO Share Project popup window will open, where you can view previously created shared project links.
• Now, click on Create Link to Share Project button to create the link.

Configure the Link for Project / Space:

Create Secure Share Link lets you set up the details and permissions for a shared board:

• Enter a Link Name and Description.
• Choose what recipients can do: View only, or Add comments and attachments.
• Allows end users to view only or access linked issues and subtasks in the Jira issue via this link.
• Subscribe allows unlicensed users to receive notifications about updates to the shared issue. When this option is enabled, subscribers receive email notifications whenever the shared issue or related content is changed.
• Allow end users to change the status of issues or tickets.

You can secure the link using the following options:

• Set an expiration time.
• Add password protection
• The Customize Issue List Columns option allows you to select which fields should be displayed as columns in the shared project table.
• Display Custom Fields option allows you to select which custom fields should be displayed in shared issues.
• You can also configure where the selected fields appear — either in the Context Fields section on the right side or in the Description Fields section on the left side of the issue view.

• After configuring the options, click Save. The created link will appear in the Secure Share Links dialog.
• You can click the copy icon to copy the link to your clipboard, or click the email icon to send the link directly via email.

• Open the shared URL in your browser to access the shared Jira Project.

3: Share Jira Board

• Access the Board that you want to share.
• Click on the More actions (⋯) option at the top-right corner of the board.
• From the dropdown menu, select and click mO Share Board.

• 4. The mO Share Board popup window will open, where you can view previously created shared board links and create a new link as well.
• 5. Now, click on Create Link to Share Board button to create the link.

Configure the Link for Jira Board:

Create Secure Share Link lets you set up the details and permissions for a shared board:

• Enter a Link Name and Description.
• Choose what recipients can do: View only, or Add comments and attachments.
• Allows end users to view only or access linked issues and subtasks in the Jira issue via this link.
• Allows end users to view only or access Backlog issues and sprints via this link.
• Select the required Sprint from the dropdown Sprint list to control which sprints are visible in the shared board.

• Change Status toggle allows end users to change the status of issues or tickets.

You can secure the link using the following options:

• Set an expiration time – Automatically disable the link after the specified date and time to prevent unauthorized access.
• Add password protection – Require recipients to enter a password before they can access the shared issue, adding an extra layer of security.
• Display Custom Fields option allows you to select which custom fields should be displayed in shared issues.
• You can also configure where the selected fields appear — either in the Context Fields section on the right side or in the Description Fields section on the left side of the issue view.

• After configuring the options, click Save. The created link will appear in the Secure Share Links dialog.
• You can click the copy icon to copy the link to your clipboard, or click the email icon to send the link directly via email.

• Open the shared URL in your browser to access the shared Jira board.
• If password protection is enabled for the shared link, you must first enter the configured password.

• After successful verification, you will be able to access the shared board, including the Sprint and Backlog views.

• If you have enabled the "Change Status" permission in the shared board link configuration, you can update an issue's status by dragging and dropping it to the desired column on the shared board.

4: Share Jira Filter

• To share filters or sharing issues from different projects, navigate to the Apps section from the sidebar, then select mO Secure Share.

• Now click on the Share Filter tab from the top navigation menu

You can share Jira filters using the following two options:

Enter Custom JQL :

• Enter custom JQL and click on search for the results. After searching you can click on the Create button to create a link to share all the issues appearing in the search result.

Using Saved Jira Filters :

• Share issues using existing Jira filters already available in your Jira instance.
• Enable the Saved Jira Filters toggle to view the list of filters available in your Jira instance.
• Click the Create button corresponding to the required filter to generate a secure share link.

• Configure the link and click on Save.

• After creating a link, you can click on Shared Filter Links from the top navigation menu and view the created links.
• You can click the copy icon to copy the link to your clipboard, or click the email icon to send the link directly via email.

• Open the shared URL in your browser to access the shared Jira filter.

Link configurations

 Set Default Link Configurations

Default Link Configuration allows you to set default permissions for the whole Secure Share add-on. These settings have the highest priority and can only be accessed by Jira Administrator. The following features are available in the Default Link Configuration. This enables admins to control access settings for all Jira spaces and issues with a single click, including comments, attachments, password protection, and link expiry.

All settings configured here are enforced across:

• All Spaces
• All individual issues
• If enabled, these defaults restrict what Space Admins and users can configure while creating secure share links.
• To open the default configuration settings, navigate to the Apps section from the sidebar, click on the three dots (⋯) next to mO Secure Share, and then select App settings.

• Now Navigate to the Settings section under mO Jira Share Issue, then Default Link Configurations tab will appear.

Apply Configuration to All Links

• Under Provisions, find Apply on All Links.
• Toggle this option ON to enforce the default settings on all links.
• Toggle OFF if you want link-specific configurations.

Configure Permissions

Under the Permissions section:

Permission	Options
Comments	Disable – No comments allowed View – Users can only view comments View & Add – Users can view and add comments
Attachments	Disable – No comments allowed View – Users can only view comments View & Add – Users can view and add comments
Subtask	Disable – No subtasks allowed View – Users can only view subtasks View & Access – Users can view the list of subtasks and Users can click/open an individual linked subtask and access its details.
Linked Issues	Disable – No Linked Issues allowed View – Users can only view Linked Issues View & Access – Users can view the list of linked issues and Users can click/open an individual linked issue and access its details.
Kanban issues	Disable – No Kanban issues allowed View – Users can only view Kanban issues View & Access – Users can view access Kanban issues
Backlog issues	Disable – No Backlog issues allowed View – Users can only view Backlog issues View & Access – Users can view access Backlog issues
Sprint issues	Disable – No sprint issues allowed View – Users can only view sprint issues View & Access – Users can view access sprint issues

Configure Security Settings

Under the Security section:

• Password Protection - Select:
  • Optional – Password protection is optional
  • Mandatory – Password required for all links
• Expiry Settings - Choose one:
  • Optional – Expiry date is optional
  • Mandatory – Expiry date required
  • Custom – Define custom expiry rules

Under the Link Details section, disabling these toggle options will hide the corresponding fields from the shared issue view. These Disabled fields will not appear in the custom fields section, column fields section within link configuration.

The Default Link Configuration ensures:

• Centralized control over external sharing
• Consistent security posture across all spaces
• Prevention of permission misuse
• Organization-wide compliance enforcement

All configurations made here automatically reflect at:

• Space level
• Individual issue level

This guarantees that sharing policies defined by the Confluence Admin cannot be bypassed.

 Set Project Specific Settings

The Space Configuration tab allows space admins to set and control permissions for all issues within a specific space or project, including settings for comments, attachments, subtasks, linked issues, change issue status,password protection, and link expiry all from a single place.

All settings configured here are enforced for every issue under this space or project. Users creating secure links for issues within this space can not override restricted settings.

Example: If the space-level setting allows users to view comments only, then while creating a secure link, users can select “View Comments” but cannot select “Add and View Comments.” The space-level restriction takes precedence over the options available while creating the link.

• To open the Project configuration settings, Access the Jira Project or Space for which you want to configure project sharing settings.
• Click on the More (⋯) option available at the top-right corner.
• From the dropdown menu, select mO Share Project to open the project sharing configuration settings.

Enable / Disable Share Issue

• When enabled, users can create secure share links for pages within this space.
• When disabled, users will not be able to generate new secure links for this space and all shared links created under this space become inaccessible.

Apply on Project Links

• Toggle Apply on Space or project Links:
  • ON – The defined space configuration is automatically applied to all links created within this space or project.
  • OFF – Users can configure link settings individually (unless restricted by global Default Link Configuration).
• When enabled, users cannot override restricted options while sharing issues under this space or project.

Configure Permissions (Space-Level Enforcement)

Space or Project Admins can define default access levels for:

• Comments - Select one option:
  • Disable – No comments allowed
  • View – Users can only view comments
  • View & Add – Users can view and add comments
• Attachments - Select one option:
  • Disable – No comments allowed
  • View – Users can only view comments
  • View & Add – Users can view and add comments
• Subtask - Select one option:
  • Disable – No subtasks allowed
  • View – Users can only view subtasks
  • View & Access – Users can view the list of subtasks and Users can click/open an individual linked subtask and access its details.
• Linked Issues - Select one option:
  • Disable – No Linked Issues allowed
  • View – Users can only view Linked Issues
  • View & Access – Users can view the list of linked issues and Users can click/open an individual linked issue and access its details.

This ensures consistent access control across all shared issues within the space.

Configure Security Settings (Space-Level Controls):

Under the Security section:

• Password Protection - Select:
  • Optional – Password protection is optional
  • Mandatory – Password required for all links
• Expiry Settings - Choose one:
  • Optional – Expiry date is optional
  • Mandatory – Expiry date required
  • Custom – Define custom expiry rules

If set to Mandatory or Custom, users must comply with the defined security policy.

Link Details Section

Under the Link Details section, disabling these toggle options will hide the corresponding fields from the shared issue view. These Disabled fields will not appear in the custom fields section, column fields section within link configuration.

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