Overview
Real estate firms collect large volumes of customer identity data during property
transactions, KYC checks, and registration, including Aadhaar, PAN, GSTIN, and Voter ID
numbers. This data moves across endpoints, USB drives, printers, browsers, and email, and
increasingly through AI tools employees use for drafting and research.
This use case shows how a real estate firm worked with miniOrange to classify and protect
Indian PII, stop proprietary documents from leaking even in part, block sensitive data from
reaching AI platforms like ChatGPT, and inspect outbound email before it leaves the
organization.
Problem Statement
The customer needed to protect sensitive PII and proprietary documents across a Windows endpoint
fleet and Google Workspace email, without relying on generic, one-size-fits-all data loss
prevention rules. Specific risks included:
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Aadhaar, PAN, GSTIN, and Voter ID numbers moving through endpoints and email without detection.
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Proprietary documents such as contracts, layouts, and pricing sheets being copied or
forwarded in part, evading exact-match file blocking.
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Sensitive data leaving through USB drives, printers, and unrestricted websites.
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Employees pasting confidential data into AI tools such as ChatGPT.
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No centralized visibility into outbound email traffic for data leaks.
The company needed a solution built for Indian identity data patterns, document-level
fingerprinting, and AI-aware policy controls, not just generic keyword or regex matching.
Why Generic DLP Falls for Indian Real Estate Data
Most DLP tools ship with data classification templates built around US or EU identifiers
such as SSNs, credit card numbers, and GDPR fields. They do not recognize Aadhaar, PAN,
GSTIN, or Voter ID formats out of the box, and they typically block only exact file matches,
missing partial copies, edited excerpts, or content pasted into a browser or AI chat window.
Key Gaps
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No Indian PII Classification: Off-the-shelf templates miss Aadhaar, PAN, GSTIN,
and Voter ID patterns.
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Exact-Match File Blocking Only: Partial copies or edited excerpts of proprietary
documents pass through undetected.
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No AI Platform Coverage: Sensitive data typed or pasted into ChatGPT and similar
tools goes unmonitored.
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Fragmented Visibility: Endpoint and email data leaks are tracked in separate
systems, if at all.
Protect sensitive customer data across endpoints, email, and AI platforms.
Custom PII Classification with Endpoint and Email DLP
miniOrange deployed a two-part, cloud-based DLP solution covering both endpoints and outbound
email, built around custom data classification for Indian identity documents.
Key Benefits
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Custom Indian PII Detection: Policies identify Aadhaar, PAN, GSTIN, and Voter ID
patterns automatically.
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Partial-Match File Fingerprinting: Proprietary documents are fingerprinted so even
partial content matches are caught.
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AI Platform Controls: Sensitive data is blocked from being sent to ChatGPT, with
full domain-blocking available.
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Centralized Dashboard: Endpoint and email policy events are logged together for a
single view of data risk.
How the miniOrange DLP Solution Works
1. Endpoint DLP Deployment
miniOrange Endpoint DLP agents were deployed across the customer's Windows devices in a
cloud setup.
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Custom data classification policies configured for Aadhaar, PAN, GSTIN, and Voter ID formats.
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File fingerprinting applied to proprietary documents to catch full and partial matches.
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USB ports, printing, and website access restricted to prevent physical and browser-based
exfiltration.
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ChatGPT and similar AI platforms blocked from receiving sensitive data, with domain-level
blocking available.
2. Email DLP Integration with Google Workspace
miniOrange Email DLP was integrated with the customer's Gmail environment in the cloud.
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Outbound emails inspected against DLP policies before external delivery.
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Policy enforcement tested and confirmed against real outbound traffic.
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Sensitive data flagged and controlled before it leaves the organization.
3. Centralized Auditing
Every policy event — from endpoints and from email — is logged and visible in the miniOrange
dashboard, giving the security team one place to review data risk across the organization.
Key Security and Operational Benefits
Security Benefits
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Indian PII Coverage: Aadhaar, PAN, GSTIN, and Voter ID data is classified and
protected at the source.
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Document Leak Prevention: File fingerprinting catches partial and edited copies of
proprietary content, not just exact matches.
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AI Data Leak Prevention: Sensitive data is blocked from reaching ChatGPT and other
AI platforms.
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Physical and Browser Exfiltration Control: USB, printing, and website access are
restricted by policy.
Operational Benefits
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Single Dashboard Visibility: Endpoint and email events are tracked together instead
of in separate tools.
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Cloud Deployment: No on-premises infrastructure required for either Endpoint or
Email DLP.
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Built for Indian Compliance Needs: Classification policies match the identity data
formats the business actually handles.
Gain centralized visibility and control over sensitive data.
How This Solution Fits Real Estate Data Protection
This solution fits real estate and other PII-heavy businesses that need:
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Region-Specific PII Classification: Detection built for Aadhaar, PAN, GSTIN, and
Voter ID, not generic templates.
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Document-Level Protection: Fingerprinting that catches partial leaks of contracts,
layouts, and pricing sheets.
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AI-Aware Data Controls: Policies that account for employees using tools like
ChatGPT in daily work.
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Combined Endpoint and Email Coverage: One deployment protecting both
physical/browser channels and outbound mail.
Frequently Asked Questions
1. Can miniOrange DLP detect Aadhaar, PAN, GSTIN, and Voter ID numbers?
Yes. miniOrange DLP supports custom data classification policies configured to identify Indian
PII formats, including Aadhaar, PAN, GSTIN, and Voter ID numbers, across endpoints and email.
2. Does miniOrange DLP block partial copies of a document, not just exact matches?
Yes. File fingerprinting creates a unique signature for protected documents so the system can
detect and block full or partial matches, including edited excerpts.
3. Can miniOrange DLP stop employees from pasting sensitive data into ChatGPT?
Yes. Policies can block sensitive data from being sent to ChatGPT and similar AI platforms,
with the option to block the domain entirely.
4. Does this solution require on-premises infrastructure?
No. Both Endpoint DLP and Email DLP were deployed in a cloud setup, with Email DLP integrated
directly with Google Workspace.
