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How to Set Up 2FA for PAM Dashboard


Enable and configure two-factor authentication for your own account.

What is Multi-Factor Authentication (MFA)?

Multi-Factor Authentication (MFA) is a security measure that adds an additional layer of identity verification to protect your account. It combines two or more methods to verify your identity:

  • The first method is something you know - your username and password.
  • The second method is something unique that you possess - your phone, an authenticator app, or a fingerprint.

Even if an attacker obtains your password, they still can't pass authentication without the second factor.

Note: This page covers 2FA for login to the PAM Dashboard. If you want to require two-factor authentication when a user opens a specific resource (Database, SSH, RDP, or Web App), refer to Configure MFA Methods for Users → Requiring MFA on Specific Resources to enable that option.


How to Enable MFA for Your Account

  • Log in to the dashboard.
  • Privileged Access Management Admin Handbook: PAM Dashboard after login

  • From the left sidebar, navigate to Two-Factor >> Setup Two-Factor to open the Authentication Methods page, which lists every method your admin has allowed.
  • Privileged Access Management Admin Handbook: Two-Factor Setup Two-Factor menu to open Authentication Methods

  • Select a method category on the left, then click Configure on the method you want to set up.
  • PAM Admin Handbook: Select Method category Configure

  • Complete the setup for that method - see the steps for each method below.
  • Once configured, use the switch on the method's card to mark it as your Active Method. This is the method you'll be prompted to use at login.
  • PAM Admin Handbook: Active Authentication Method Toggle

Note: If you're an end user rather than an admin, this page is reached from a single sidebar link labeled Setup 2FA instead of the Two-Factor Authentication section. It opens the same Authentication Methods page.

Privileged Access Management Admin Handbook: End user Setup 2FA link in the left sidebar

If no methods appear on this page, your admin hasn't configured any allowed methods for your account yet — reach out to your admin. If your admin has applied their own MFA to all users, this page won't be available - you'll authenticate using your admin's credentials instead.


Setting Up Each Method

    Authenticator App (Google / Microsoft / Authy)

    • Scan the QR code shown with your app, or copy the secret key (shown in 4-character groups) and enter it manually. Enter the 6-digit code your app generates and click Confirm.
    Privileged Access Management Admin Handbook: End user Setup 2FA link in the left sidebar

    FIDO2 (Biometric)

    • Click Add on the FIDO2 panel. This opens the Add Security Key / Passkey dialog. Enter a name, then choose Platform (Windows Hello, Touch ID, fingerprint) or Cross-platform (physical security key), and follow your browser's prompt.
    • You can register multiple keys and rename or delete any of them later.
    • Requires HTTPS; a passkey only works on the domain where it was registered.
    Privileged Access Management Admin Handbook: End user Setup 2FA link in the left sidebar

    Miniorange Authenticator

    • Scan the QR code with the miniOrange Authenticator app. The page checks automatically and enables Confirm once your device responds.
    Privileged Access Management Admin Handbook: miniOrange Authenticator QR code setup

    SMS / Email / Call

    • Enter your phone number (SMS/Call) or confirm your email, then click Send OTP (or Send Link). Enter the code and click Verify OTP, or approve the link/push prompt on your device.

    Security Question

    • Choose two different security questions and write one custom question, then answer all three. Click Confirm. Click Reconfigure later to change your answers.
    Privileged Access Management Admin Handbook: Security Question setup with custom question and answers

    Hardware Token — Yubikey

    • Enter the OTP generated by your Yubikey device and click Verify OTP.
    Privileged Access Management Admin Handbook: Hardware Token Yubikey OTP verification

    Hardware Token - Display Token

    • This method is provisioned by your admin through miniOrange's external dashboard, not from within PAM. Contact your admin if you need one assigned.
    Privileged Access Management Admin Handbook: Hardware Token Display Token assigned by admin

    Note: Miniorange Authenticator, SMS, Email, Call, Security Question, and Hardware Token only appear here once your admin has connected the miniOrange IAM and enabled them - see Configure MFA Methods for Users.


Logging In With 2FA

  • After entering your password, you'll see a code-entry screen - 6 boxes, 4 for call-based OTP, or a single field for Yubikey. Enter your active method's code and submit.
  • Privileged Access Management Admin Handbook: Login with 2FA code-entry screen

  • A Resend option appears for SMS/Email OTP.

Lost Your Device?

There's no self-service recovery. Contact your admin and ask them to reset your 2FA. You'll be prompted to set up a new method on your next login.