Configure & add Custom Email Provider

miniOrange PAM allows you to integrate a custom SMTP email provider to send system alerts, password reset emails, and other notifications. This feature ensures that all outbound communication is routed through your secure and preferred email gateway.

This guide walks you through configuring the SMTP settings, understanding each field, and testing the setup before activation.

Glossary:

SMTP (Simple Mail Transfer Protocol):	Protocol for sending emails through servers.
Port Number:	The port used by your SMTP server to accept connections. Common ports include 25, 465, and 587.
TLS/SSL:	Encryption methods used for securing email communication.
Sender Email:	Email address from which messages are sent.
Test Configuration:	Functionality to verify if your SMTP settings are working before saving.

Custom Email Provider

Follow these steps to locate and configure your custom email provider:

Log in to the PAM Admin Dashboard.
From the left-side menu, go to Customization.
Click on Custom Email Provider to open the configuration screen.

Configure and Manage Custom Email Provider in miniOrange PAM

Email Gateway Configuration:

Once inside the configuration screen, you’ll find a set of fields to input your email server details:

📝Note: If your SMTP/Email servers are behind a firewall, ensure the correct ports are open and allow inbound connections from miniOrange IP addresses. Contact our support team to obtain the IP range.

Please test the Configuration before saving your settings.

To enable email provider: Use the toggle switch to turn your email integration on or off.

Primary Email Server Settings:

Field:	Description:
Host Name	Hostname or IP address of your SMTP server
Port Number	Port used by your server (e.g., 465, 587). Avoid using port 25 due to common provider restrictions
Username	Your SMTP account’s login name
Password	Your SMTP account’s login password
Sender Email	The email address from which system emails will be sent
Encryption	Dropdown options: TLS, SSL, or None
Email Address	Default email address used for sending notifications

Testing and Saving:

Once all fields are filled:

Click the Test Configuration button to ensure the email server is correctly configured.
If the test is successful, click Save to apply the settings.

Frequently Asked Questions (FAQs)

Can I use Gmail or Office 365 as an email provider?

Yes, as long as the correct SMTP settings and app passwords are used.

What happens if the test fails?

Double-check the port, encryption method, and credentials. Ensure your firewall allows traffic from miniOrange.

Can I disable email notifications temporarily?

Yes, Use the On/Off toggle to disable email services when needed.

Why should I avoid port 25?

Many email providers restrict port 25, causing delivery failures. Use ports 465 or 587 instead.

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