BigCommerce User Sync & Provisioning

When you use BigCommerce Store Sync Integration, you're making sure that all your store's important information, like products, inventory, and orders, stay the same and updated everywhere they're used. This helps avoid mistakes and makes things like managing products and orders easier.

User Provisioning is like managing who can do what in your online store. You can create new accounts for people, give them certain jobs, and control what parts of the store they can use. This is important for keeping things safe, helping your team work together, and giving users a customized experience if they have accounts on your site. Both of these things together make your online store work better, be safer, and grow smoothly.

Prerequisites to provision users in BigCommerce

Access to miniOrange Admin Dashboard
BigCommerce store credentials (Client ID, Client Secret, Access Token)
Required API permissions configured in BigCommerce

Provisioning & Deprovisioning Scenarios

miniOrange provides Provisioning solutions for all scenarios of user management (provisioning), which includes AD Integration, LDAP Integration and automated provisioning for all External Applications such as BigCommerce, Google Workspace, Workday, etc.

Follow the step-by-step guide given below to setup BigCommerce Provisioning

miniOrange → BigCommerce Sync
BigCommerce → miniOrange Sync

miniOrange to BigCommerce synchronization enables automated user provisioning and lifecycle management using Custom API integration. Any user created, updated, or deleted in miniOrange is automatically synchronized with BigCommerce.

1. Setup Provisioning for BigCommerce

Login into miniOrange Admin Console.
Go to Apps and click on Add Application button.

miniOrange Admin Console: Apps tab with Add Application

Under Choose Application, select Provisioning from the All Apps dropdown.

miniOrange Admin Console: Choose Application – select Provisioning from All Apps

Click Custom Provisioning Application

miniOrange: Select Custom Provisioning application

Enter the Display Application Name and then click on Next.

Custom Provisioning: Enter Display Application Name and Next

2. User Creation Configuration

Navigate to the miniOrange to App tab to configure provisioning events.

Custom Provisioning: miniOrange to App tab for event configuration

Add the Event Configuration Name and the API endpoint.

Custom Provisioning: Event Configuration Name and API endpoint

Select Event Type: User Creation.

Custom Provisioning: Event Type set to User Creation

In the Request Settings section, set the Method to POST and the Endpoint to https://api.bigcommerce.com/stores/{store-hash}/v3/customers.
Replace the store-hash in the API URL with your actual BigCommerce store hash value.

Custom Provisioning: Request Settings – POST and BigCommerce v3 customers endpoint

In the Headers section, enter X-Auth-Token as the Attribute Key and the Access Token as the Attribute Value.

Custom Provisioning: Headers – X-Auth-Token key and Access Token value

In the Request Body, Select application/json.

Custom Provisioning: Request body content type application/json

Enter the required user attributes as given below: [ { "email": Primary Email, "first_name": First Name, "last_name": Last Name } ]

Custom Provisioning: Request body mapping for email, first_name, last_name

In the Response Settings section, enter the External Identifier Key as data[0].id .

Custom Provisioning: Response Settings – External Identifier Key data[0].id

Click Save.

3. Verification

Create a user in miniOrange it will sync into bigcommerce.
Navigate to Reports >> Provisioning Reports.
Verify user sync status.

miniOrange Provisioning Reports: verify user sync status

4. User Update Configuration

Select Event Type: User Updated.

Custom Provisioning: Event Type set to User Updated

Set the Method to PUT and the Endpoint to
https://api.bigcommerce.com/stores/{store-hash}/v3/customers.

Custom Provisioning: User update – PUT method and BigCommerce customers endpoint

Add the X-Auth-Token header.

Custom Provisioning: User update – X-Auth-Token header

Configure request body

Custom Provisioning: User update – request body configuration

Click Save.

5. User Deletion Configuration

Select Event Type: User Deleted.

Custom Provisioning: Event Type set to User Deleted

Set the Method to DELETE and the Endpoint to https://api.bigcommerce.com/stores/{store-hash}/v3/customers?id:in=External User ID.

Custom Provisioning: User deletion – DELETE method and customers endpoint with External User ID

Add the X-Auth-Token header.

Custom Provisioning: User deletion – X-Auth-Token header

Save configuration.

This section explains how customer changes made in BigCommerce are automatically synchronized to miniOrange in real time using webhook-based integration.

1. Configure BigCommerce Application in miniOrange

Login into miniOrange Admin Console.
Go to Apps Click on Add Application button.

In the Choose Application section, open the dropdown list of All Apps and select JWT.

miniOrange Admin Console: Choose Application – select JWT

In the next step, search for BigCommerce application from the list and click on it.

miniOrange: Select BigCommerce JWT application from the list

Enter the following values in the respective fields.

BigCommerce JWT app: basic details, redirect URL, Client ID, Client Secret, Access Token

Enter the Client ID, Client secret and Access token which we have downloaded during API creation in BigCommerce Console.
Navigate to Policies tab.
Click on Assign Group button.
On the Assign Group section.
Choose the DEFAULT group.
Click on the Next button.

Assign the policies to the group. Here, you can choose the primary authentication method for users. From the dropdown under First Factor, select Password.

First Factor	Password

Click on Save.

2. Webhook Configuration

Create Webhook.
Send a POST request to the following API in Postman.
https://api.bigcommerce.com/stores/{store_hash}/v3/hooks.
Add the X-Auth-Token header and set the Access Token as its value.

BigCommerce API: Create webhook – POST to v3/hooks with X-Auth-Token header

Request Body

                           {
                           "headers": {
                           "app-secret": "Client Secret"
                           },
                           "scope": "store/customer/*",
                           "destination": "https://login.xecurify.com/services/api/provisioning/webhook/bigcommerce/syncusers/{customerId}",
                           "is_active": true
                           }

Replace appSecret with the miniOrange app secret and {customerId} with the customer ID; after this, creating or updating a user in BigCommerce will automatically create or update the user in miniOrange.

View Provisioning Reports

How to access Provisioning Reports?

Navigate to Reports in the left-hand navigation pane, search for Provisioning, and select Provisioning Report.

Filter the reports by specifying Enduser Identifier and Application Name criteria. Additionally, choose the desired timespan for the reports. Once done, click on the Search.

Alternatively, you can directly click on Search to retrieve all provisioning reports based on time without applying any specific filters.

Contents

BigCommerce User Sync & Provisioning

Prerequisites to provision users in BigCommerce

Provisioning & Deprovisioning Scenarios

Follow the step-by-step guide given below to setup BigCommerce Provisioning

1. Setup Provisioning for BigCommerce

2. User Creation Configuration

3. Verification

4. User Update Configuration

5. User Deletion Configuration

1. Configure BigCommerce Application in miniOrange

2. Webhook Configuration

View Provisioning Reports

How to access Provisioning Reports?

External References

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Our Other Identity & Access Management Products

Single Sign-On

Multi-factor Authentication

Adaptive Authentication

Lifecycle Management