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Higher Education

Jeddah University Secures Oracle EBS with miniOrange IAM

Jeddah University enhances security, simplifies user access, and increases operational efficiency by integrating miniOrange IAM with its Oracle EBS system, allowing for centralized authentication and automated user management.

85%

Faster Logins

92%

Fewer Password Resets

67%

Quicker On-boarding

Challenge

The implementation of modern access to their critical Oracle EBS system at Jeddah University encountered major authentication and user management challenges while maintaining strict security protocols. The current authentication system of the university failed to meet the needs of its thousands of faculty members and staff, along with administrators who needed secure access to financial and operational data. The organization encountered multiple critical issues during this process.

  • Multiple Login Barriers: The requirement for users to maintain different login credentials between Oracle EBS and other university systems created password reset needs, which negatively impacted productivity.
  • Inadequate Security Measures: The financial and operational data stored in Oracle EBS received insufficient security protection through basic password authentication, which exposed the system to potential security threats.
  • Manual User Management Burden: The IT department experienced excessive manual work for user provisioning and deprovisioning across various systems, which resulted in delayed processes and errors and security risks when employees transitioned.
  • Disconnected Identity Systems: The current identity providers of the university had protocol compatibility issues that blocked direct integration with Oracle EBS and resulted in separate identity management systems.
  • Compliance Documentation Difficulties: The lack of centralized authentication reporting and access controls made it difficult for the university to fulfill regional higher education security compliance requirements.

miniOrange tackled these issues with a custom solution, modernizing the authentication system without disrupting operations.



Our Solution and Deployment

The implementation of miniOrange's comprehensive IAM solution provided Jeddah University with a sophisticated authentication and user management framework that addressed their complex requirements:

Advanced SSO Integration Framework

The miniOrange service functions as a secure authentication bridge that connects Jeddah University's identity providers with Oracle EBS through SAML-based protocols. The solution implements session management that maintains secure access states while preventing unauthorized session hijacking.

The system verifies user authentication in real time through secure token exchange and generates detailed login analytics data that helps with security monitoring and compliance reporting.


Multi-layered Authentication Security

The solution uses adaptable MFA mechanisms that adjust authentication procedures according to user roles and access patterns and risk parameters. The system accepts multiple authentication methods that include SMS/email OTP delivery as well as mobile device push notifications and biometric authentication and TOTP application integration.

Anomaly detection functionality within the authentication framework identifies abnormal login behavior yet delivers an easy user experience that reduces authentication complexity.


Comprehensive User Lifecycle Management

The solution enables automated user provisioning and deprovisioning synchronization between HR systems and Oracle EBS. The user management framework uses role-based access control mechanisms to automatically distribute permissions according to organizational position.

The system uses just-in-time provisioning to create new user accounts when users first attempt authentication, and it maintains complete audit trails for all provisioning activities for compliance documentation.


Unified Identity Ecosystem

The flexible IAM framework enables standardized protocol-based connections between Azure AD, Okta and internal directory services as multiple identity sources. The solution preserves identity context across authentication flows to maintain security continuity while enabling seamless access to connected applications beyond Oracle EBS, including Microsoft 365 and Google Workspace.


Result

The implementation of miniOrange's IAM solution transformed the digital ecosystem of Jeddah University into a comprehensive IAM solution that delivered significant improvements across multiple operational areas. The university achieved substantial immediate benefits through secure authentication protocols and automated user management, which linked their identity infrastructure to Oracle EBS while strengthening their security posture and enhancing academic and administrative capabilities. The practical implementation delivered quantifiable value throughout the entire institution.

  • Better Security: The implementation eliminated unauthorized access attempts completely without any security breaches occurring since deployment while meeting all Saudi Arabian educational cybersecurity standards.
  • Streamlined Access: The implementation cut login duration from 2.5 minutes to 22 seconds, which resulted in the preservation of 1500 staff hours each year and led to a 92% reduction in password reset requests.
  • Operational Efficiency: The system now automates user provisioning, which finishes in under 8 hours after a previous manual process that required 3 days to complete, thus providing instant system access to new faculty and staff.
  • Institutional Impact: The financial department processed end-of-semester transactions with a 27% faster speed because Oracle EBS remained accessible throughout critical academic periods.

About Jeddah University

Jeddah University stands as a top higher education institution in Saudi Arabia that supports students and faculty members from various backgrounds. The institution provides an environment that supports both learning and research activities and administrative operations across different fields of study. Jeddah University has built a secure foundation through miniOrange's IAM solution, which enhances their compliance posture while providing integrated authentication and access management for seamless user experiences.


Industry
Higher Education
Employees
7,500+
Location
Middle East (Saudi Arabia)
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