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How to Configure Two Factor Authentication (2FA) for BlueJeans


What is Two Factor Authentication (2FA)?

Two Factor Authentication (2FA) or Multifactor Authentication is the process of the authentication in which you have to provide two factors to gain the access. First Factor is the one that you know username and password and Second factor is what you might have as unique like a phone (For OTP) or Fingerprint. This additional layer prevents the unauthorized person from accessing the resources even if they know your username and password. miniOrange provides 15+ authentication methods and solutions for various use cases.


We can connect with any External IDP/Directory

miniOrange provides user authentication from external directories like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc. It also provides user authentication with other IDPs like Shibboleth, PING, Okta, OneLogin, KeyCloak and many more.

Can't find your IDP ? Contact us on idpsupport@xecurify.com. We'll help you set it up in no time.




BlueJeans

BlueJeans Network is the company which provides cloud-based video conferencing service, it helps to connect participants across a wide range of devices and conferencing platforms. This software supports text chat, share and adds multiple participants. Also, it keeps a meeting recording. BlueJeans Rooms module helps to have a one-touch video conference room from any premise.


Follow the Step-by-Step Guide given below for BlueJeans Single Sign-On (SSO) with 2-Factor Authentication

Step 1: Configure BlueJeans in miniOrange

  • Login as a customer from Admin Console.
  • Go to Apps >> Manage Apps. Click Configure Apps button.
  • BlueJeans two factor authentication (2FA) configure app

  • Click on SAML tab. Select Custom App. Put the name BlueJeans and click Add App button.
  • BlueJeans two factor authentication (2FA) add app

  • Make sure to enter the temporary SP Entity ID.
  • Make sure to enter the temporary ACS URL.
  • Select the Email ID from the Name ID dropdown.
  • Leave the Attributes section empty.
  • BlueJeans two factor authentication (2FA) configure apps

  • Go to the Add Policy and select DEFAULT from the Group Name dropdown.
  • Now enter the BlueJeans in the Policy Name field.
  • Select PASSWORD from the First Factor Type dropdown.
  • Click on Save to configure BlueJeans.
  • BlueJeans two factor authentication (2FA) configure bluejeans

  • Click on Metadata link to download the metadata which will be required later. Click on Link to see the IDP initiated SSO link for BlueJeans.
  • BlueJeans two factor authentication (2FA) download metadata

  • Hit on the Download Metadata XML button to download the metadata.xml file.
  • BlueJeans two factor authentication (2FA) download metadata


Step 2: Choose Your User Directory

2.1: Setup AD as User Directory

  1. Log in to miniOrange dashboard from the Admin Console.
  2. From the Side Menu, Click on User Stores >> Add User Store

    BlueJeans Single Sign On (sso) configure user store

  3. Select User Store type as AD/LDAP.
  4. BlueJeans Single Sign On (sso) select ad/ldap as user store

    1. STORE LDAP CONFIGURATION IN MINIORANGE: Choose this option if you want to keep your configuration in miniOrange. If active directory is behind a firewall, you will need to open the firewall to allow incoming requests to your AD.
    2. STORE LDAP CONFIGURATION ON PREMISE: Choose this option if you want to keep your configuration in your premise and only allow access to AD inside premises. You will have to download and install miniOrange gateway in your premise.

    3. BlueJeans Single Sign On (sso) select ad/ldap user store type
  5. Enter LDAP Display Name and LDAP Identifier of your choice. Select Directory Type as Active Directory.
  6. Enter the LDAP Server URL or IP Address against LDAP Server URL field.
  7. Go to AD FS-> Domain-> respective Users -> Properties-> Attribute Editor. Now copy the value of distinguishedName and paste it against Bind Account DN.
  8. BlueJeans Single Sign On (sso) configure user bind account domain name

  9. Enter the valid password for the user from above step.
  10. Search Base is the location in the directory where the search for a user begins.
  11. BlueJeans Single Sign On (sso) configure user search base

  12. If you want to add extra conditions on user search you can add it in Search Filter. Select a suitable Search Filter from the Drop-Down. To use custom Search Filter select "Custom Search Filter" option and provide the search filter in the input field that shows up.
  13. BlueJeans Single Sign On (sso) configure user search filter

  14. You can also configure following options while setting up AD.
  15. BlueJeans Single Sign On (sso) configure ldap options

    Here's the list of the attributes and what it does when we enable it. You can enable/disable accordingly.

    Attribute Description
    Activate LDAP All user authentications will be done with LDAP credentials if you Activate it
    Sync users in miniOrange Users will be created in miniOrange after authentication with LDAP
    Backup Authentication If LDAP credentials fail then user will be authenticated through miniOrange
    Allow users to change password This allows your users to change their password. It updates the new credentials in your LDAP server
    Enable administrator login On enabling this, your miniOrange Administrator login authenticates using your LDAP server
    Show IdP to users If you enable this option, this IdP will be visible to users
    Send Configured Attributes If you enable this option, then only the attributes configured below will be sent in attributes at the time of login

  16. Click on Save. After this, it will show you the list of User stores. Click on Test Configuration to check whether you have enter valid details. For that, it will ask for username and password.
  17. BlueJeans Single Sign On (sso) test ad/ldap connection

  18. On Successful connection with LDAP Server, a success message is shown.
  19. BlueJeans Single Sign On (sso) ldap successful connection

  20. Click on Test Attribute Mapping.
  21. BlueJeans Single Sign On (sso) test attributes mapping

  22. Enter a valid Username. Then, click on Test. Mapped Attributes corresponding to the user are fetched.
  23. BlueJeans Single Sign On (sso) fetch mapped attributes for user

  24. After successful Attribute Mapping Configuration, go back to the ldap configuration and enable Activate LDAP in order to authenticate users from AD/LDAP.

2.2: Setup miniOrange as a User Store

  1. Log in to miniOrange dashboard from the Admin Console.
  2. There are 3 ways to setup miniOrange as an Identity Source

    2.2.1 Create User in miniOrange

    • Click on Users >> Add User.
    • BlueJeans Single Sign On (sso) add user in miniOrange

    • Here, fill the user details without the password and then click on the Create User button.
    • BlueJeans Single Sign On (sso) add user details

    • Click on On Boarding Status tab. Check the email, with the registered e-mail id and select action Send Activation Mail with Password Reset Link from Select Action dropdown list and then click on Apply button.
    • BlueJeans Single Sign On (sso) email action

    • Now, Open your email id. Open the mail you get from miniOrange and then click on the link to set your account password.
    • On the next screen, enter the password and confirm password and then click on the Reset Password button.
    • BlueJeans Single Sign On (sso) reset user password
    • Now, you can log in into miniOrange account by entering your credentials.

    2.2.2 Bulk Upload Users in miniOrange via Uploading CSV File.

    • Navigate to Users >> User List. Click on Add User button.
    • BlueJeans Single Sign On (sso) add user via bulk upload

    • In Bulk User Registration download sample csv format from our console and edit this csv file according to the instructions.
    • BlueJeans Single Sign On (sso) download sample csv file

    • To bulk upload users, choose the file make sure it is in comma separated .csv file format then click on Upload.
    • BlueJeans Single Sign On (sso) bulk upload user

    • After uploading the csv file successfully, you will see a success message with a link.
    • Click on that link you will see list of users to send activation mail. Select users to send activation mail and click on Send Activation Mail. An activation mail will be sent to the selected users.

    2.2.3 Self User Registration

    • miniOrange self user registration allows end users to register themselves using customized registration form. miniOrange admin users can customize the registration form by adding more custom fields accodring to their choice. Learn More

Step 3: Setup SSO in BlueJeans

  • Login into BlueJeans account using Admin login credentials.

    BlueJeans two factor authentication (2FA) login

  • Click on ADMIN -> SECURITY -> SAML Single Sign On.
  • BlueJeans two factor authentication (2FA) configuration

    • Tick on Enable automatic provisioning.
    • Download the following certificate, then click CHOOSE FILE to locate it and upload it.
    • Copy and paste the link in Login URL.
    • Password Change URL
  • Logout URL: Copy and paste the value.

    BlueJeans two factor authentication (2FA) input
  • Enter the details of User ID and Email fields.
  • BlueJeans two factor authentication (2FA) Attribute Mapping

    Note: In case, User ID field is not visible then uncheck Pick User ID from element.

  • Save RelayState value it will needed in further steps.
  • Click on Save Changes.

Step 4: Configure 2FA for miniOrange Admin Dashboard and BlueJeans

4.1: Configure 2FA for miniOrange Admin Dashboard.

  • From your miniOrange Dashboard in the left navigation bar, select 2- Factor Authentication, click on Configure 2FA.

  • Two factor-authentication for BlueJeans | configure_2fa

  • Choose any 2FA method you want to configure.
  • Let's say you want to configure OTP over SMS
  • Click on OTP over SMS
  • Two factor-authentication for BlueJeans  | otp_over_sms

    Two factor-authentication for BlueJeans  | enter_phone_no

  • Now add your mobile number on which you want to receive the OTP.
  • Then click on Save.
  • Two factor-authentication for BlueJeans  | save_phone_number

    Two factor-authentication for BlueJeans  | otp_over_sms_active

  • Now as shown in the above image, OTP over SMS is your Active 2FA method.
  • Enable Prompt for second factor during signin to your console.
  • Then click on Save.
  • Two factor-authentication for BlueJeans  | enable_2fa

  • To verify the configuration login again.
  • You will be asked for Username and password then it is redirected to below page:
  • Enter the OTP received on the phone and click on verify.
  • Two factor-authentication for BlueJeans  |  2fa_otp_verification

  • If you are redirected to your dashboard, you have successfully configured OTP over SMS as your 2FA method.
  • Similarly you can configure rest of the 2FA methods for miniOrange dashboard. Click Here for the Guide
  • To configure 2FA methods for end-users Click here.

4.2: Enable 2FA for Users of BlueJeans application.

  • To enable 2FA for Users of BlueJeans application. Go to Policies >> App Authentication Policy
  • Click on Edit against the configured application
  • Two factor-authentication for BlueJeans | Two Factor Authentication configure 2fa of application

  • Enable the Enable 2-Factor Authentication (MFA) option.
  • Two factor-authentication for BlueJeans | Two Factor Authentication enable 2fa

  • Click on Save.

Step 5: Login with miniOrange

  • Go to your BlueJeans Domain. It will redirect you to miniOrange Single Sign-On Service console.
  • BlueJeans two factor authentication (2FA) user credentials

  • Enter your miniOrange login credentials and click on Login.
  • Since we have 2-factor authentication enabled, you will be prompted to register for it. It's a one time process.
  • Configure your basic details.
  • BlueJeans two factor authentication (2FA) user registration

  • Configure any authentication method of your choice.
  • BlueJeans two factor authentication (2FA) add new security

  • After successful registration, you will be logged in to your BlueJeans account.
  • Now we have 2-factor authentication enabled.
  • To verify your 2-factor authentication configuration, go to your BlueJeans Domain. You will be redirected to miniOrange login console.
  • BlueJeans two factor authentication (2FA) verify user credentials

  • Enter your login credentials, and click on login. It will prompt to verify yourself against the configured 2fa method.
    e.g. If you have configured OTP over SMS, after login into BlueJeans it will prompt for OTP.
  • BlueJeans two factor authentication (2FA) otp prompt

  • Enter the OTP received in your phone, after successful 2FA verification, you will be redirected to the BlueJeans dashboard.

Step 6: Adaptive Authentication with BlueJeans

6.1: Restricting access to BlueJeans with IP Blocking

    You can use adaptive authentication with BlueJeans Single Sign On (sso) to improve the security and functionality of Single sign-on. You can allow a IP Address in certain range for SSO or you can deny it based your requirements and you can also challenge the user to verify his authenticity. Adaptive authentication manages the user authentication bases on different factors such as Device ID, Location, Time of Access, IP Address and many more.

    You can configure Adaptive Authentication with IP Blocking in following way

  • Login to Self Service Console >> Adaptive Authentication.
  • Add a Policy Name for your Adaptive Authentication Policy.
  • BlueJeans Single Sign On (sso) adaptive authnetication policy

  • Select your Action for Behavior Change and Challenge Type for user.
  • BlueJeans Single Sign On (sso) adaptive authentication behavior change


    Action for Behavior Change Options :


    Attribute Description
    Allow Allow user to authenticate and use services if Adaptive authentication condition is true.
    Challenge Challenege users with one of the three methods mentioned below for verifying user authenticity.
    Deny Deny user authentications and access to services if Adaptive authentication condition is true.

    Challenge Type Options :

    Attribute Description
    User second Factor The User needs to authenticate using the second factor he has opted or assigned for such as
  • OTP over SMS
  • PUSH Notofication
  • OTP over Email
  • And 12 more methods.
  • KBA (Knowledge-based authentication) The System will ask user for 2 of 3 questions he has configured in his Self Service Console. Only after right answer to both questions user is allowed to proceed further.
    OTP over Alternate Email User will recieve a OTP on the alternate email he has configured threw Self Service Conolse. Once user provides the correct OTP he is allowed to proceed further.

  • Now Disbale Allow all IP'S option from the IP Blocking Configuration section to configure custom IP range.
  • BlueJeans Single Sign On (sso) adaptive authentication ip blocking

  • Select the Action you want to perform if the IP address is out of the range. i.e Allow, Challenge & Deny.
  • Specify the IP Address range for which you want above setting to reflect. You can add more than one IP Address ranges by clicking on following button +.
  • Scroll to the end and click on save.

  • Add Adaptive Authentication policy to BlueJeans
  • Login to Self Service Console >> Policies.
  • Click on Edit option for predefined SAML app policy.
  • BlueJeans Single Sign On (sso) edit ip restriction policy

  • Enable Enable Adaptive Authentication option on Policy page and select Device-Id as the Method.
  • From the Select Login Policy dropdown select the policy we created in last step and click on save.
  • BlueJeans Single Sign On (sso) save ip restriction policy

  • In above mentioned way you can set Adaptive Authentication for BlueJeans

6.2: Adaptive Authentication with Limiting number of devices.

    Using Adaptive Authentication you can also restrict the number of devices the end user can access the Services on. You can allow end users to access services on a fixed no. of devices. The end users wii be able to access services provided by us on this fixed no. of devices.

    You can cofigure Adaptive Authentication with Device Restriction in follwing way

  • Login to Self Service Console >> Adaptive Authentication.
  • Add a Policy Name for your Adaptive Authentication Policy.
  • Select your Action for Behavior Change and Challenge Type for user.
  • BlueJeans Single Sign On (sso) adaptive authentication behavior and challenge type



  • Scroll down to Device Configuration section and enable Allow User to Register Device option to allow users to register their devices.
  • Enter the Number of Devices which are allowed to register in field next to Number of Device Registrations Allowed
  • BlueJeans Single Sign On (sso) adaptive authentication enable device restriction

  • Choose Action if number of devices exceeded (This will override your setting for Action for Behaviour Change.)
    1. Challenge: The user needs to verify himself using any of the three methods mentioned in table in step 6.1
    2. Deny : Deny users access to the system
  • Enable option Send email alerts to Users if number of Device registrations exceeded allowed count if you want to alert the user about no of devices exceeding the limit. Save the configuration.
  • BlueJeans Single Sign On (sso) adaptive authentication device restriction


    Add Adaptive Authentication policy to BlueJeans
  • Login to Self Service Console >> Policies.
  • Click on Edit option for predefined SAML app policy.
  • BlueJeans Single Sign On (sso) edit device restriction policy

  • Enable Adaptive Authentication on Policy page and select Device-Id as the Method.
  • From Select Login Policy dropdown select the policy we created in last step and click on save.
  • BlueJeans Single Sign On (sso) save device restriction policy

    How to add a trusted Device
    1. When End-user log in to the self service console after the policy for device restriction is on, he is provided the option to add the current device as a trusted device.

More Secure authentication with Two-Factor Authentication

The most practical way to strengthen authentication is to require a second factor after the username/password stage. Since a password is something that a user knows, ensuring that the user also has something or using biometrics thwarts attackers that steal or gain access to passwords.

Traditional two-factor authentication solutions use hardware tokens (or "fobs") that users carry on their keychains. These tokens generate one-time passwords for the second stage of the login process. However, hardware tokens can cost up to $40 each. It takes time and effort to distribute them, tracks who has which one, and replace them when they break. They're easy to lose, hard to use, and users consistently report high levels of frustration with token-based systems.


Your choice of the second factor

miniOrange authentication service has 15+ authentication methods.

You can choose from any of the above authentication methods to augment your password based authentication. miniOrange authentication service works with all phone types, from landlines to smart-phone platforms. In the simplest case, users just answer a phone call and press a button to authenticate. miniOrange authentication service works internationally and has customers authenticating from many countries around the world.


  miniOrange Authenticator app is available for free from Google Play

  miniOrange Authenticator app is available for free from the Apple App Store

We offer Security Solutions of Single Sign-On, Two Factor Authentication, Fraud Prevention and much more.

Please call us at +1978 658 9387 (US), +91 77966 99612 (India) or email us at info@xecurify.com