miniOrange CIAM, SSO and MFA for Vodafone

Vodafone Achieves Hassle-Free 7,000+ Logins

Vodafone improved user experience and security with miniOrange CIAM. Our seamless solution enabled hassle-free logins, simplified access with SSO and MFA, boosted performance, and modernized legacy systems without disrupting operations.

92%

Drop in Provisioning Tasks

65%

Faster Logins via Proxy

78%

Lesser Support Tickets

Challenge

As Egypt's largest telecom provider grew, their legacy IAM system struggled to keep up:

High Costs: Rising licensing fees became unsustainable.
Multiple Logins: Users juggled multiple credentials, hurting productivity.
Slow Authentication: Poor synchronization caused login delays.
No Traceability: Lack of logs created security blind spots.
Performance Issues: The system slowed down as users increased.
Integration Gaps: Old SOAP services couldn’t connect to modern REST APIs.

miniOrange tackled these issues with a custom solution, modernizing the authentication system without disrupting operations.

Our Solution and its Deployment

When Vodafone came with their unique problem, miniOrange understood their requirement. We tailored a custom solution for their massive customer login requests and their authentication and authorization. We thought of interrupting the authentication signal with a proxy server to work with their existing SOAP API and convert it into a REST API without any downtime on the existing system.

Better Security and User Experience with miniOrange SSO and MFA

Users could log in across all systems with a single click with SSO. This not only made life easier for them but also slashed login-related support tickets by 78%. Multi-factor authentication (MFA) tailored to each user ensured critical systems stayed protected without compromising usability.

Seamless Integration and Management with AD

We bridged the gap between older systems and the new IAM platform by translating outdated SOAP requests into REST API calls. Everything now works together smoothly. Manual work has become a thing of the past! Active Directory integration reduced provisioning tasks by 92% while keeping user access consistent.

Better Performance with Proxy Server and Log Monitoring

A redesigned database meant faster response times, improving speeds by 65%, even during peak hours. We introduced full visibility into user access patterns and potential threats with advanced logging and monitoring.

Result

Instead of costly disruptions, miniOrange built Vodafone's authentication while preserving their existing setup. Our team collaborated with Vodafone’s security experts to deliver a custom solution to balance top-notch security with a user-friendly experience.

This showcases miniOrange's strength in solving complex identity challenges for telecom giants with critical security needs.

SSO Integration: Enabled single sign-on, cutting support tickets by 78% and simplifying user access.
SOAP to REST Proxy: Modernized legacy systems with seamless integration into the new platform.
Smart Identity Provisioning: Automated user management, reducing manual tasks by 92%.
MFA Security: Added multi-factor authentication tailored for different user needs with adaptive and role-based access control.
Faster System Performance: Improved authentication speed by 65% with optimized databases.
Advanced Session Tracking: Enhanced monitoring for better visibility and security.
Comprehensive Support: Provided clear documentation for smooth operations.

About Vodafone

Vodafone is a telecommunications company based in Egypt established to deliver critical communication services. They are committed to customer data security while providing a seamless user experience. They need solid authentication standards to balance accessibility with ironclad protection.

Industry

Telecommunications

Employees

7000+

Location

Egypt

Products Used

CIAM, SSO, MFA

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