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IAM Solution for Travel and Hospitality

Secure identities across bookings, loyalty, properties, and operations while keeping authentication friction out of the guest journey.

Protect booking and loyalty accounts from takeover

Connect identities across properties and applications

Control access for staff, vendors, and partners

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IAM Solution for Travel and Hospitality

Travel Experiences are Digital. So are the Identity Risks Behind Them.

From booking to check-in, every digital interaction depends on trusted identities, making identity security central to seamless travel experiences.

44%

of consumers lack confidence in travel's fraud protection

56%

increase in travel account takeover attacks

66%

of travel agencies report sensitive data compromises

Travel and Hospitality IAM Solution for Every Identity and Application

One identity layer connects guests, employees, partners, and applications across travel journeys, hospitality operations, and distributed business environments.


Single Sign-On
Phishing-Resistant MFA
Adaptive Access & Device Trust
User Lifecycle Management
Unified Directory Integrations
miniOrange Access Gateway
Single Sign-On

Single Sign-On

Simplify travel identity management with seamless authentication across guest experiences, workforce applications, partner portals, and critical travel systems.

  • Guest identity management across booking platforms
  • Employee and partner SSO
  • PMS, CRS, CRM, and HR access
Know More
Phishing-Resistant MFA

Phishing-Resistant MFA

Strengthen workforce security with modern verification methods that protect sensitive identities without adding unnecessary friction.

  • Passwordless authentication and passkeys
  • MFA for loyalty and booking accounts
  • Secure partner and employee authentication
Know More
Adaptive Access & Device Trust

Adaptive Access & Device Trust

Apply adaptive MFA and contextual access controls based on risk, device trust, user context, and application sensitivity.

  • Risk-based employee authentication
  • Device-aware workforce access
  • Step-up verification for high-risk activity
Know More
User Lifecycle Management

User Lifecycle Management

Simplify workforce identity across properties with automated access changes for employees, seasonal staff, contractors, and changing roles.

  • Automated provisioning and deprovisioning
  • RBAC for employee access management
  • Universal directory for workforce identities
Know More
Unified Directory Integrations

Unified Directory Integrations

Centralize hospitality identity management across directories, cloud applications, and legacy systems while connecting the technology powering travel operations.

  • Booking engines and loyalty platforms
  • APIs, legacy applications, and enterprise systems
  • Identity federation across business environments
Know More
miniOrange Access Gateway

miniOrange Access Gateway

Extend Travel and Hospitality IAM to applications that lack modern authentication capabilities without replacing existing travel technology investments.

  • Secure access to legacy applications
  • Protect APIs and web applications
  • Connect third-party and partner applications
Know More

Find Your Frictionless Authentication Path

Identify the right mix of SSO, passwordless, passkeys, MFA, and adaptive access for every guest interaction.

CIAM Solution for Hospitality: Make Every Guest Interaction Secure

Guests move between websites, mobile apps, booking portals, loyalty programs, self-service platforms, and property services throughout their journey.

Faster Registration and Social Login

Faster Registration & Social Login

Simplify customer registration with social login, helping travelers access digital experiences without unnecessary signup or authentication friction.

Passwordless Authentication

Passwordless Authentication

Enable convenient passwordless authentication across guest-facing applications, reducing credential dependency while making guest authentication faster.

Passkeys for Secure Guest Access

Passkeys for Secure Guest Access

Give travelers passkey authentication for convenient, phishing-resistant access across modern travel and hospitality applications.


MFA for High-Value Accounts

MFA for High-Value Accounts

Protect loyalty accounts and sensitive customer information with stronger MFA for higher-risk guest interactions and account activity.

Progressive Profiling

Progressive Profiling

Use progressive profiling to enrich guest identities gradually, collecting relevant information without overwhelming travelers during registration.

Account Recovery and Unified Customer Identity

Account Recovery & Unified Customer Identity

Simplify account recovery while maintaining a unified customer identity across websites, applications, loyalty programs, and property services.


Connect Travel and Hospitality IAM Across Your Technology Ecosystem

Integrate identity across the applications that power bookings, properties, guest experiences, loyalty, workforce operations, and partner services.


Salesforce
ServiceNow
Microsoft 365
SAP
Oracle EBS
Workday
Zendesk
Slack
Active Directory
Azure B2C
Atlassian
Google Workspace

Deploy IAM Around the Way Your Travel Business Operates

Support identity across centralized corporate environments, distributed properties, customer-facing applications, and existing technology.

Multi-Tenant Cloud
Multi-Tenant
Cloud
Private Cloud
Private
Cloud
100% On-Premise
100%
On-Premise

Solve the Identity Challenges Behind Every Travel Experience

Fragmented Access Across Properties

Disconnected identities across properties create access gaps; centralized SSO and directory integrations unify authentication across distributed travel operations.

Seasonal Workforce Access

Frequent employee turnover complicates access management; automated provisioning, deprovisioning, and RBAC keep seasonal workers appropriately connected.

Travel Account Takeover

Compromised credentials threaten bookings and loyalty accounts; adaptive MFA and risk-based authentication strengthen customer identity protection.

Third-Party Access Risks

Vendors and partners require business access without unnecessary exposure; identity federation and controlled access keep connections secure.

miniOrange IAM Solution: The Complete Identity Layer for Travel

Unified IAM + CIAM

Bring guest, employee, and partner identities together across customer-facing and business applications.

Flexible Authentication

Support SSO, MFA, adaptive authentication, passwordless access, passkeys, and social login across identity types.

Broad Travel Ecosystem Integrations

Connect PMS, CRS, booking engines, loyalty platforms, CRM, HR systems, APIs, and legacy applications.

Flexible Deployment

Support cloud, on-premises, and hybrid environments across distributed properties and complex travel infrastructure.



Secure Identities Across Every Travel and Hospitality Business

From hotels and airlines to OTAs, cruise lines, and hospitality groups, adapt identity and access controls to guests, employees, partners, and the systems unique to each business.

Hotels & Resorts

Protect guest identity, workforce access, loyalty accounts, and multi-property access across hotel applications and services.

Airlines

Secure passenger identities and employee authentication while controlling access to critical operational applications and travel systems.

Online Travel Agencies

Strengthen customer authentication and booking security while enabling controlled access for partners and third-party travel providers.

Travel Agencies

Simplify employee SSO and customer access while securing authentication across third-party platforms and travel applications.

Cruise Lines

Protect guest identity across digital booking, onboard services, loyalty experiences, and operational applications throughout every voyage.

Hospitality Groups & Franchises

Centralize identity management while maintaining property-level access for employees, franchisees, partners, and independently managed locations.



Shape An Identity Experience Guests Remember

Create secure authentication journeys that reduce friction from registration and booking through loyalty and repeat visits.

See It. Learn It. Apply It.

Knowledge That Connects Hospitality Security

Knowledge That Connects Hospitality Security

Single Sign-On Whitepaper

Discover how SSO can connect applications, employees, and access points while keeping authentication secure.

Download Now

Frequently Asked Questions

Still have questions? Explore more FAQs.

More FAQ

How does IAM Software help prevent account takeover in travel?

IAM can combine risk-based authentication, adaptive access, MFA, and secure account recovery to detect and block suspicious access. This is particularly important for travel accounts containing personal information, booking details, payment information, and loyalty benefits.

How can IAM solution support seasonal and temporary hospitality workers?

IAM helps hospitality organizations quickly provide appropriate application access to seasonal and temporary workers while removing that access when their engagement ends. Role-based controls can also limit access according to property, department, or job responsibilities.

How does IAM support franchise and independently managed properties?

IAM can provide centralized identity controls while allowing franchisees and independently managed properties to maintain appropriate access to their own applications, teams, and operational environments.

How does IAM Platform support multi-property hotel groups?

IAM can provide centralized identity management across multiple properties while allowing organizations to maintain appropriate access boundaries between properties, teams, and applications. This creates a consistent identity experience without requiring every property to manage identities independently.

How can IAM protect customer data across travel applications?

IAM helps control who can access customer information across booking systems, mobile applications, CRM platforms, loyalty services, and other connected environments. Strong authentication and contextual access controls can reduce exposure from compromised credentials and unauthorized access.

Can IAM Software support different identities across a single travel brand?

Yes. A travel or hospitality organization can manage distinct access requirements for guests, employees, partners, franchisees, and other external users while maintaining centralized identity controls. This allows each identity type to receive an appropriate authentication and access experience.

  

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