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×As a leading luxury hospitality brand, The Oberoi Group operates across multiple locations, managing thousands of employees and digital resources. The organization needed a modern, scalable Identity and Access Management (IAM) solution to enhance security, simplify operations, and ensure regulatory compliance. However, transitioning to such an advanced system presented significant challenges such as:
The Oberoi Group chose miniOrange for its proven ability to deliver scalable, secure, and compliant identity management solutions that seamlessly integrate with complex systems. Recognizing miniOrange's expertise in enhancing operational efficiency and meeting stringent compliance standards, The Oberoi Group found the suite of Cloud IDP, SSO, MFA, and User Provisioning to perfectly match their need for a robust, centralized access management system across their global luxury properties.
The Oberoi Group's selection of miniOrange was driven by the need for an advanced and comprehensive security architecture. The collaboration centered on two main areas: robust Identity & Access Management and stringent Security & Compliance, further enhanced by superior user experience improvements.
Oberoi's new centralized SSO platform streamlined access across all applications, supported by Multi-Factor Authentication (MFA) and seamless integration with on-premises Active Directory. This setup facilitated location and risk-based access controls alongside automated user lifecycle management, ensuring secure and efficient operations.
The standout feature was the real-time SOC integration with Splunk, enhancing security operations center reporting and ensuring comprehensive compliance. This robust framework supported extensive audit log retention and adaptive security measures, crucial for maintaining high security and compliance standards.
The backbone of this transformation involved integrating Active Directory for user synchronization and leveraging HRMS-driven automated provisioning. These elements were essential for real-time security monitoring and establishing reliable backup and disaster recovery systems.
The implementation of miniOrange solutions brought significant improvements to the Oberoi Group, particularly in security measures and operational efficiency. Enhanced security was achieved through comprehensive Multi-Factor Authentication (MFA) and real-time monitoring, which reduced security risks. Risk-based access controls and automated workflows continuously fortified security measures, while centralized audit logging ensured a clear and compliant security posture. This comprehensive approach not only safeguarded critical data but also streamlined security management across multiple platforms.
In terms of operational efficiency and compliance, the automation of user provisioning and the introduction of self-service capabilities drastically reduced administrative tasks. This streamlined access management and sped up system recovery processes, enhancing operational resilience and optimizing overall workflow efficiency. Additionally, rigorous adherence to data sovereignty laws and the consistent maintenance of audit trails underscored Oberoi's commitment to compliance.
The Oberoi Group, a cornerstone of luxury in the hospitality industry, epitomizes the art of service in the world of high-end hospitality. Celebrated for its unparalleled commitment to excellence, The Oberoi Group hosts a plethora of distinguished guests at its properties, which span the most coveted destinations worldwide. Recognized for its exquisite accommodations and impeccable service, the group ensures that every aspect of the guest experience reflects the essence of luxury.
As the steward of some of the world’s most prestigious hotels and resorts, The Oberoi Group faces the imperative task of safeguarding its digital landscapes and maintaining operational continuity across its properties. This necessity is met with robust security protocols to protect sensitive guest information and critical business data, ensuring that the privacy and expectations of guests are always honored.
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