Emarat Petroleum Secures Azure with miniOrange IAM

Challenges

The current access management systems of Emarat Petroleum exposed their vital business applications to security risks and operational problems. The organization required an authentication and access management solution that would provide strong security features while delivering an uninterrupted user experience for their employees. The organization experienced multiple essential problems during their operations.

• Authentication Vulnerabilities: The system became vulnerable to unauthorized access because it relied only on password authentication which exposed business and financial data to potential theft.
• Access Management Complexity: The IT team faced difficulties in managing system access because the infrastructure had become too complicated to handle.
• Security vs. User Experience: The process of maintaining both security standards and user convenience frequently resulted in security vulnerabilities or user dissatisfaction.
• Password Fatigue: Users needed to remember multiple passwords for various applications, which resulted in weak password management and decreased productivity.
• Onboarding and Offboarding Delays: The manual user provisioning and de-provisioning methods led to both security risks and delays when employees transitioned between roles.
• High Availability Concerns: System authentication failures resulted in blocked access to critical systems, which caused operational disruptions.
• Inconsistent User Experience: Different authentication protocols between internal and external users created confusion, which led to increased support requirements.

Result

The miniOrange solution enabled Emarat Petroleum to receive substantial enhancements to their authentication infrastructure as well as an improved security posture. The implementation resulted in three key benefits, which included advanced authentication security with continuous system operation and efficient user management processes. The following report provides a complete analysis of the implementation results:

• Multi-Factor Authentication: The implementation of Azure MFA together with TOTP and SMS and email options at Emarat Petroleum protects both internal and external access points from password-based vulnerabilities without affecting user operations.
• Robust Uptime and Resilience: A hybrid system that combines on-premise and cloud components with load balancing and Redis optimization and hardware failure and maintenance redundancy provides more than 99.9% uptime and fast authentication responses.
• Better User Management: The system integrates directly with Oracle Fusion and Active Directory through a SCIM-based provisioning system, which automates all account operations and simplifies user management.
• Unified Access and Productivity: The implementation of Single Sign-On (SSO) enables users to access both on-premise and web applications through one login, which decreases helpdesk tickets and improves productivity and user satisfaction.
• Customized, Branded Portal: The passwordless self-service portal, which matches Emarat’s corporate branding and operates under subnet-specific policies, enhances user adoption and delivers a unified experience.
• Scalable Infrastructure: The system maintains flexible design capabilities, which enable support for future growth and additional authentication methods and further integrations based on Emarat Petroleum’s increasing needs.

About Emarat Petroleum

Emarat Petroleum, a leading UAE oil and gas services provider, delivers essential energy solutions while managing sensitive operational and financial data. The company required a robust identity and access management solution that supports a diverse workforce and integrates seamlessly with both on-premise and cloud systems. This approach ensures stringent security protocols and streamlined access management across its specialized industry software.