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Support Plans for IDP

miniOrange offers different support packages for all types of customer's based on their requirements.
Categories Basic Standard Professional Premier
Technical Support Business hours access to Support Engineers via email and GotoMeeting Business hours access to Support Engineers via email and GotoMeeting 24x7 access to Support Engineers via email and GotoMeeting 24x7 access to Support Engineers via email and dedicated account manager on phone
Customer Service 24x7 access to Self-help Resources, Getting started guides and support forums 24x7 access to Self-help Resources, Getting started guides and support forums 24x7 access to Self-help Resources, Getting started guides and support forums 24x7 access to Self-help Resources,Getting started guides and support forums
Initial Response Time Within 24 hrs ( Business Days Only) Within 12 hrs ( Business Days Only) Within 8 hrs ( All days including weekends) Within 4 hrs ( All days including weekends)
Operations Support On-boarding & Environment Familiarity On-boarding & Environment Familiarity On-boarding & Environment Familiarity On-boarding & Environment Familiarity
Architecture Support Architectural guidance based on best practices Customer specific architectural support such as proposed deployment architecture options, performance tuning, configuration and implementation assistance delivered by miniorange technical specialists.
Third-Party Software Support Interoperability & configuration guidance and troubleshooting Interoperability & configuration guidance and troubleshooting
Proactive Guidance Designated Technical Account Manager
Training miniOrange Engineering-led web seminars, on-demand training miniOrange Engineering-led web seminars, on-demand training
Pricing Contact Us Contact Us Contact Us Contact Us

Why Our Customers choose miniOrange Secure Identity Solutions ?


24/7 Support

miniOrange provides 24/7 support for all the Secure Identity Solutions. We ensure high quality support to meet your satisfaction.

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Affordable Pricing

miniorange provides most affordable Secure Identity Solutions for all type of use cases and offers different packages based on customer's requirement.

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We offer Secure Identity Solutions for Single Sign-On, Two Factor Authentication, Adaptive MFA, Provisioning, and much more. Please contact us at -

   +1 978 658 9387 (US)   ,   +91 97178 45846 (India)    |       info@xecurify.com