Zoom SCIM Provisioning and Deprovisioning
Zoom SCIM Provisioning allows to create account in a simplified way and link Zoom SCIM users' account to their existing or new apps. Zoom SCIM Provisioning automates user provisioning with their identities.
User Provisioning saves time when setting up new users and teams, and also manages access privileges through the user lifecycle. miniOrange can create, read, and update user accounts for new or existing users, remove accounts for deactivated users, and synchronize attributes across multiple user stores.
Zoom SCIM User provisioning and deprovisioning actions are bi-directional, so you can create accounts inside an external application and import them into miniOrange, or alternatively create the accounts in miniOrange and then push them out to any linked external applications.
Zoom SCIM Deprovisioning means deleting a user and removing their access from multiple applications and network systems at once. Deprovisioning action is triggered when an employee leaves a company or changes roles within the organization. The deprovisioning features increase your organization's security profile by removing access to sensitive applications and content from people who leave your organization.
Provisioning & Deprovisioning Scenarios
miniOrange provides Provisioning solutions for all scenarios of user management (provisioning), which includes AD Integration, LDAP Integration and automated provisioning for all External Applications such as Zoom SCIM, Google Workspace, Workday, etc
Prerequisites for Zoom SCIM provisioning configuration
- Sign in to Zoom App Marketplace.
- Navigate to Account Management >> Account Profile.

- In Associated Domains section, you need to verify at least one domain which is used to create the email account with same domain name.

Follow the step-by-step guide given below to setup Zoom SCIM Provisioning
1. Configure Provisioning in Zoom
- Sign in to Zoom App Marketplace.
- Search for miniOrange.

- Click on Add button.

- To grant permission to the app, click on Allow button.

- Now copy and save the Zoom Base URL and Access token. These values will be used while configuring Provisioning app in miniOrange dashboard.

2. Configure SCIM for Zoom in miniOrange
- Login into miniOrange Admin Console.
- Click on Apps from the left-side navigation bar. Then click on Add Application.

- In the Choose Application section, select Provisioning from All Apps dropdown.

- Search for Zoom in the list. If you don't find Zoom in the list, search for SCIM Server and set up your application there.

- Under Basic Settings, enter Display Application Name and click Save to add the app.

- In the Authorization Configuration, enter the SCIM Base URL and Bearer Token that you got in Step 1.
- Click Test Connection to verify details.

- Then, click Save & Next button.
3. Attribute Mapping
- Navigate to the Attributes Mapping tab in your Zoom provisioning configuration.
- Under this tab, you'll find two sections: Users and Groups, where you can map miniOrange attributes to Zoom attributes for synchronization.

Users Mapping:
Note: The userName, name.givenName, name.familyName, emails[type eq \"work\"].value, displayName and active fields are required for Zoom SCIM integration.
- In the Users section, map the attributes from miniOrange Attributes to the corresponding SCIM Server (Destination) Attributes.
- Note: If you need to add a custom user attribute, click on Add A Row link and select the attribute from dropdown.

- Once all required mappings are configured, click the Save & Next button to proceed.
Groups Mapping:
Note: If you don't need group provisioning, skip this step.
- Click on the Groups tab.
- Click Add A Row to add a new mapping.

- From the miniOrange Attributes dropdown, choose an attribute (like Group Name).
- In the SCIM Server (Destination) Attributes field, type the Zoom attribute (like displayName).

- Click Save & Next when done.
4. miniOrange to SCIM Server
- In the miniOrange to SCIM Server (Destination) tab, there are two sections: Users and Groups. Each section contains a list of attributes and their functions when enabled. You can enable or disable them as needed.

|
Attribute |
Description |
| Users |
Create Users |
Enabling this option will create the user in the selected application upon user creation in miniOrange. |
| Update Users |
Enabling this option will update the user profile in the selected application if updated in miniOrange. |
| Delete Users |
Enabling this option will delete the user from the selected application if the user is deleted from the miniOrange. |
|
Attribute |
Description |
| Groups |
Create Group |
Enabling this option will create the Group in the selected application upon Group creation in miniOrange. |
| Delete Group |
Enabling this option will delete the Group from the selected application if the Group is deleted from the miniOrange. |
| Add/Remove Group membership of User |
Enabling this option will add/remove the Group membership of a user from the selected application if the respective user group membership is updated from the miniOrange. |
| Update Group |
Enabling this option will update the Group in the selected application upon Group updation in miniOrange. |

- Click Save to apply these changes.
5. Create Group
To create a group, follow these steps:
- Go to the Manage Groups section in the Groups tab, located on the left side and click on Create Group Button.

- Enter the Group Name and click the Create Group button.

- You will be redirected to the Groups List Screen when you can see the newly created group.
6. App Policy (Provision Group to Zoom App)
- Go to the App Login Policy section under Policies, and click Add Policy.

- Select the application you configured in the Apps tab (for example: Zoom).
- Enter the Group Name you created (for example: ZoomProvisioning).
- Enter a Policy Name of your choice (for example: ZoomProvisioningPolicy).
- Click on Submit button to create a policy.

- You will receive a success notification upon policy creation, and the policy will be displayed in the App Login Policy section of the Policies tab.
- Provisioning configuration is complete now.
- Now, we can verify whether provisioning is working as expected.
- Go to the Manage Groups section under the Groups tab.
- Locate the group you created (e.g., ZoomProvisioning), click Select, and then choose Assign Users.

- Ensure that users are already present in miniOrange or import them into the user list. This allows you to assign the user you want to provision in Zoom.
-
From the list below, select the user you want to provision, choose the Assign to Group option, and click Apply. This will automatically create the user in Zoom services.
Note: Assign users to a group that contains the authorized domain names for the configured application.
To view the authorized domains, go to the Authorization Configuration section of the application you configured in the Apps tab.
Only users whose email addresses match one of the authorized domains will be provisioned.
- Select the users whose email addresses belong to an authorized domain, then click Assign to Group, and finally click the Apply button.

- Users are automatically created in Zoom services.
- To update a user, go to the User List, select the user you want to update, click Select, and then choose Edit.

- After updating the user, click the Save button. This will automatically update the user in Zoom services.

- To delete a user, go to the Manage Groups section of the Groups tab. Then, navigate to the group from which the user needs to be deleted. In the Users column, click on the displayed number of users.

- Select the user you want to delete, choose Remove from Group as the action, and click the Apply button. This will automatically remove the user from Zoom services as well.

View Provisioning Reports
How to access Provisioning Reports?
- Navigate to Reports in the left-hand navigation pane, search for Provisioning, and select Provisioning Report.

- Filter the reports by specifying Enduser Identifier and Application Name criteria. Additionally, choose the desired timespan for the reports. Once done, click on the Search.

- Alternatively, you can directly click on Search to retrieve all provisioning reports based on time without applying any specific filters.
External References