Honda Vietnam Logs in 18,000+ Users with Secure Adaptive MFA for Legacy Apps

Challenges

Honda Vietnam had major issues with security and operations because of their old authentication methods. For example, they had trouble keeping their old Siebel CRM apps secure and managing access limits for their large workforce based on the devices they used. The company wanted a complex authentication system that would make their systems more secure while still working well with their current Oracle apps and Siebel infrastructure. These were the main problems they ran into:

• Legacy Application Vulnerabilities: Their Siebel CRM (IP16 to IP22) employed minimal authentication, which put important customer and automobile data at risk of being accessed by people who shouldn't have it.
• Device Management Complexity: Honda Vietnam had a hard time putting in place good device-based access controls because more than 18,000 personnel used different devices from different places to access systems. This left security holes and compliance issues in their automotive operations.
• Multi-Application Integration: Keeping track of who could access Oracle Applications, Siebel CRM, and other old systems was a lot of work for administrators and led to uneven security standards, which made it hard to keep track of who could access what.
• Adaptive Security Requirements: The organization wanted context-aware authentication that could change based on how users act, what devices they use, and how they access things, instead of a security system that works for everyone.
• Scalability for Large Workforce: The authentication infrastructure needed to be able to withstand peak loads without slowing down performance because it had to support more than 18,000 people with diverse access needs in different departments and positions.
• Compliance and Audit Requirements: Honda Vietnam, as an automotive company, had to follow tight audit trails and industry security standards while making sure that employees could still be productive.
• Email-Based Authentication Preferences: The company liked email-based OTP authentication since it was simple to set up and users were already familiar with it. It needed strong email integration and the ability to customize templates.

Result

The miniOrange solution provided Honda Vietnam with improved operational efficiency, a stronger security posture, and significant changes to their identification system. Three important results came out of the deployment: better operational efficiency across their 18,000+ staff, easier access management for legacy programs, and higher security via adaptive authentication. The following analysis outlines the full implementation results:

• Adaptive MFA Protection for Large Workforce: Adaptive MFA, which uses smart email-based OTP, successfully locked 18,000+ workers. Dynamic policies guarantee robust protection with the least disturbance by changing security depending on behavior and device trust.
• MAC Address-Based Device Security: By guaranteeing only registered device access to Siebel CRM and Oracle apps, MAC address limits lowered illegal access by 85%, greatly increasing general security.
• Seamless Legacy Application Integration: Maintaining safe and consistent business processes, the solution combined with Oracle systems via bespoke reverse proxies and API connectors with the Siebel CRM migration (IP16 to IP22).
• Enhanced User Experience with Localization: As familiar email-based OTP delivery eased onboarding and reduced training needs, Vietnamese language compatibility and custom UI designs improved acceptance and slashed support tickets by 60%.
• Scalable On-Premise Architecture: Supporting 18,000+ users with 99.95% uptime and sub-2-second authentication response times, a scalable on-site deployment meets growth, data sovereignty, and compliance needs.
• Comprehensive Administrative Efficiency: While strong reporting and audits gave a clear view of access and compliance, advanced provisioning with CSV imports and automated lifecycle management dropped admin overhead by 70%.
• Future-Ready Security Platform: As Honda Vietnam's technology develops, the flexible architecture is meant for future expansion, providing extra authentication methods, increased integrations, and advanced security analytics.

About Honda Vietnam

Honda Vietnam is a leading automotive producer and distributor in Southeast Asia producing motorcycles, vehicles, and services catered to regional needs. Comprising a worldwide Honda network, they mix local excellence with global standards. Using cutting-edge cybersecurity, they protect proprietary technology, client data, and staff information. Due to its integration with legacy Oracle and Siebel systems, their on-site architecture relies on advanced identity and access management for effective operations.