• Home
• App Integrations
• Configure MAC Address Based Restriction

Configure MAC Address Based Restriction

---

MAC address-based restriction offers a robust security layer by regulating access according to the distinctive MAC address of devices. This capability empowers you with genuine device-based restriction, ensuring a heightened level of control over authorized access.

Follow the step-by-step guide given below to Configure MAC Address Based Restriction

1. Configure Device Restriction Policy

Device restriction lets admins control application access using device trust. You can use Agentless Device Restriction (browser-based fingerprinting) or Agent-Based Device Restriction (installed agent with risk scoring) depending on your security requirements.

• Login to Self Service Console >> Policies >> Adaptive Access Policy section from the left side menu.



• Click on the Create Policy button on the upper right. Add a suitable policy name and click on Create Policy.

1.1 Policy Overview

• Enable the Device Configuration toggle.



• You can configure device restriction using either Agentless or Agent-Based methods:

Agentless Device Restriction

• Number of Device Registrations Allowed: Specifies the maximum number of devices a user can register.
• Enable Mobile Device Restriction: Blocks login attempts from mobile devices.
• Enable Device Auto-Registration: Allows automatic device registration.




Agent-Based Device Restriction

• Prerequisites for enabling Agent-Based Device Restriction:
• All end users must install the Device Agent on their devices before accessing the application.
• Users without the agent are blocked and see: Please install the miniOrange Device Agent on your device and try again.
• The Device Agent is currently supported on Windows devices only.
• Click Download Agent to get the installation file for end users.
• Under Device Registration Method, choose one of the following:
• Self Registration by User: Users can register their own devices up to the defined limit. Provides flexibility with moderate security.



• Number of Device Registrations Allowed: Specifies the maximum number of devices a user can register.
• Enable Mobile Device Restriction: Blocks login attempts from mobile devices.
• Enable Device Auto-Registration: Allows automatic device registration.
• Pre-Approved Trusted Devices Only: Higher security. The admin manually manages trusted device information. Select this option and click Upload Pre-Approved Trusted Devices (CSV) to import devices (you can skip this step if devices are already uploaded).



• Upload a CSV file containing pre-approved users and devices (users must already exist in miniOrange). Download Sample CSV for reference.
• Configure the following options:
• Enable Mobile Device Restriction: Blocks login attempts from mobile devices.
• Enable Device Auto-Registration: Allows automatic device registration.
• Configure Risk Engine for Device Trust Evaluation

  The Risk Engine allows you to evaluate device trustworthiness by analyzing multiple device attributes and calculating a risk score. Based on this score, user access is allowed, challenged or denied during login and device registration.

• Navigate to the Risk Engine section and click Configure.



• Configure Risk Parameters:
• In the Risk Parameters tab, review the list of device attributes grouped by category.
• The Device Identifiers category contains mandatory attributes (such as Installation ID, BIOS UUID, Machine SID, etc.). These attributes are always enabled and cannot be disabled or reprioritized, as they are critical for device fingerprinting.
• For other categories (Hardware, Network, Software, Location), enable the attributes you want to use for device trust evaluation.
• Set a Priority for each enabled attribute:
• High: Strong impact on risk score
• Medium: Moderate impact
• Low: Minimal impact



• Click on Save Changes.
• Configure Risk Score
• In the Risk Score, define the score ranges (0–100) that determine the authentication outcome during user login.
• Lower risk scores indicate trusted devices.
• Higher risk scores indicate potential security risks or anomalies.
• Configure the thresholds as follows:
• Allow: Allow user to authenticate without challenge and registration.
• Challenge: Allow user authentication with a challenge, e.g., when the device limit is exceeded.
• Deny: Deny user authentication, e.g., when the device limit is exceeded, when device attribute is mismatch.

1.2 Action for Behavior Change

• You can configure one of the three possible actions for your Adaptive Access Policy as explained below:




Attribute	Description
Allow	Allow users to authenticate and use services if Adaptive Access Policy condition is true.
Deny	Deny user authentications and access to services if Adaptive Access Policy condition is true.
Challenge	Challenge users with one of the three methods mentioned below for verifying user authenticity.




Challenge Type Options:




Factors	Description
User Second Factor	The user needs to authenticate using the second factor they have selected or been assigned, such as OTP over SMS PUSH Notification OTP over Email and many more.
KBA	The system will ask the user for 2 of 3 questions they have configured in their Self-Service Console. Only after the correct answers to both questions will the user be allowed to proceed further.
OTP over Alternate Email	User will receive an OTP on the alternate email they have configured through the Self Service Console. Once the user provides the correct OTP, they are allowed to proceed further.

1.3 Email Alerts and Custom Error Message

This section handles the notifications and alerts related to Adaptive Authentication. It provides the following options:

• Send email alerts: Configure the recipients who should receive email notifications when adaptive authentication events occur. Alerts can be sent to administrators, end users or both, depending on your monitoring and security requirements.
• Send email alerts to administrators: Enable this option to notify administrators when configured adaptive authentication events are triggered. You can optionally specify an email address under Administrator's e-mail address to receive alerts to receive alerts; otherwise, alerts are sent to the default administrator account.



• Send email alerts to end users: Enable this option to notify end users when adaptive authentication events affect their login attempts or device registrations.
• Number of Device Registrations Exceeded Allowed Count: When enabled, end users receive an email notification if they attempt to register more devices than the maximum number allowed by the configured device restriction policy. (Available only for end-user notifications.)



• Get email alerts if users login from unknown devices or locations: Admins need to enable this option to enable receiving alerts for different alert options.



Option	Description
Users login from unknown IP addresses, devices or locations	Enabling this option allows you to login from unknown IP addresses or devices and even locations.
Challenge Completed and Device Registered	Enabling this option allows you to send an email alert when an end-user completes a challenge and registers a device.
Challenge Completed but Device Not Registered	Enabling this option allows you to send an email alert when an end-user completes a challenge but do not registers the device.
Challenge Failed	Enabling this option allows you to send an email alert when an end-user fails to complete the challenge.





• In case you want multiple admin accounts to receive alerts, then you can enable the option for admin and then enter the admin emails separated by a ',' in the input field next to Administrator's email to receive alerts label. To enable alerts for the end users, you can enable the End User checkbox.
• In case you want to customize the deny message that the end user receives in case his authentication is denied due to adaptive policy, you can do this by entering the message inside Deny Message text box.

1.4 Review

Review the configured policy conditions, behavior change actions, email alert settings and custom error messages before creating the adaptive authentication policy. This step provides a consolidated view of all configured settings, allowing you to verify the policy configuration and make any necessary changes before saving.

• Once you have verified all configurations, click Create Policy to save and activate the policy.
• You will see the policy listed once it’s successfully added.

2. Get the download links from the Adaptive Policy list

• Go to the Adaptive Authentication section.
• Click on select >> Get MAC Agents option against your policy.
  (This option is only available for policies where you have enabled MAC address based restriction).



• If your request was already added to the queue and completed, then you will receive the download links for the Windows and Linux systems.



• If your request was already added to the queue but is not completed yet, then you will see the appropriate message mentioning the same. You will receive an email on the admin’s email address once your request is processed.



• If your request was in the queue previously and is not processed yet, then you will see the appropriate message mentioning the same.

3. Install The Agent on Windows

• The Windows Installer For the Agent is a one click install. Run the installer with Admin privileges.
• If you get a security warning as shown below, click on Run to continue with the installation.



• Once the installation wizard is open, click on the install button to complete the installation.



• Once the installation is complete, you will see the following screen.

4. Install the Agent in Linux Systems

• Make sure you are logged in to the Linux System as the SuperUser (root).
• Download the Zip file for the Agent on your Linux machine.
• Unzip the file and run the command: sh installScript.sh
  This will install the agent and create the required services for it.



• To view all available commands for the installation, run the command: sh installScript.sh -h



• To uninstall the Agent, run the command: sh installScript.sh -u

5. Enable Restriction for MAC

• Login to Self Service Console >> Policies >> App Login Policy.
• Click on the Edit icon for the predefined app policy.



• Set Group Name and Policy Name as required. Select Password as First Factor.



• Enable Adaptive Authentication on Edit Login Policy page and select the required restriction method as an option.
• From Select Login Policy dropdown select the policy we created in last step.
• Apply Restrictions Using: Select how IP Restriction should be evaluated when multiple adaptive authentication restrictions are configured.
  • AND: The configured IP Restriction and all other enabled restrictions must be satisfied before access is granted.
  • OR: The configured IP Restriction or at least one other enabled restriction must be satisfied before access is granted.



• Adaptive Authentication Restrictions: Configure additional login restrictions and verification conditions along with the existing configured Restriction to strengthen account security and control user access based on contextual risk factors.

External References

• MAC Filtering
• What is Adaptive Authentication? | Adaptive MFA
• Why is it important to have a risk-based cybersecurity approach
• Device Restriction
• What is MFA for MAC