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×Dawson Ohana, a well-known government institution, had big problems with its operations since it had to manage identities across many important business apps in a way that wasn't very efficient. The firm had 1,250+ employees who used several systems every day, which made it hard for them to keep their government activities running smoothly because of security holes and low productivity. These were the main problems they ran into:
miniOrange helped Dawson Ohana with their complicated identity management problems by providing a full cloud IAM solution that made it simple to access all of their apps while still meeting the strict security standards needed for government work. The installation smoothly combined new authentication protocols with the old infrastructure, making both security and user experience better. Here is an overview of how we transformed their identity management:
The main part of the deployment was miniOrange's cloud-based Identity and Access Management platform, which provided centralized authentication services for all 1,250+ users. The solution got rid of the necessity for on-premises infrastructure and ensured 99.8% uptime by using redundant cloud architecture and automated failover features.
We set up SAML-based Single Sign-On for seven important business apps: ADP for HR management, Bonusly for employee recognition, ClearCompany for talent management, Deltek-Costpoint for project accounting, HappyFox for customer support, KnowBe4 for security awareness, and SAP Concur for expense management. Standardized SAML 2.0 protocols made it easy for any application to work with the others, so users only needed one set of credentials.
By adding OAuth 2.0 support, the legacy bespoke .NET application went from being a security risk to being a fully integrated part of the unified identity ecosystem. This integration kept the app's current features and added security measures that are suitable for businesses.
We put Adaptive MFA on all of our apps, which added further layers of security through SMS OTP, email verification, and mobile authenticator apps. The system uses risk variables like device trust, location, and access patterns to automatically apply MFA, which strikes a balance between security and user ease.
RingCentral access was given special attention to make sure that communication systems had the same level of security as other business-critical apps. This connection made it easy to use call, video, and messaging services all in one place through the unified identity platform.
The whole implementation was designed to meet strict government rules, such as full audit logging, access reporting, and data residency controls. All authentication events are recorded and kept in accordance with government rules on how long they should be kept.
By making things safer and more efficient, the miniOrange Cloud IAM deployment changed how Dawson Ohana did business. Their single identification platform solved all of their problems and set them up for future growth. The following are the specific results:
Dawson Ohana runs the government in North America by providing safe and efficient public services. They use new technology and strong structures to help communities. They care about both security and user experience because they are dedicated to digital transformation and cybersecurity. Their partnership with miniOrange sets a new standard for managing identities, showing that modern IAM solutions make security and operations more efficient.
