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Configure Salesforce SAML Single Sign-On (SSO)


Streamline the configuration of Salesforce SSO with this comprehensive setup guide provided by miniOrange. Our SAML Single Sign-On (SSO) solution enables seamless login to Salesforce Channels and various applications using a unified set of credentials. By enabling SSO for Salesforce, users can securely access Salesforce with just one click, eliminating the need to re-enter their username and password. Simplify your Salesforce authentication process and enhance security with miniOrange's user-friendly SSO solution.

With miniOrange Salesforce SSO, you can:

  • Enable your users to automatically login to Salesforce
  • Have centralized and easy access control of the users
  • Connect easily with any external identity source like Azure AD, ADFS, Cognito, etc

Get Free Installation Help


miniOrange offers free help through a consultation call with our System Engineers to Install or Setup Salesforce SSO solution in your environment with 30-day free trial.

For this, you need to just send us an email at idpsupport@xecurify.com to book a slot and we'll help you in no time.



Supported SSO Features

miniOrange-Salesforce SAML integration supports the following features:

  • SP Initiated SSO Login: Users can access their Salesforce account via a URL or bookmark. They will automatically be redirected to the miniOrange portal for log in. Once they've signed on, they'll be automatically redirected and logged into Salesforce.
  • IdP Initiated SSO Login: Users need to log in to the miniOrange first , and then click on the Salesforce icon on the applications dashboard to access Salesforce.(If you have set up any more Identity Sources, you will log in to that platform).
  • JIT Provisioning: Enables the automatic creation of user accounts in Salesforce when a person logs in for the first time via Desktop SSO, IDP, or Active Directory (AD) authentication.
  • Single Logout: With this feature, you will be automatically logged out of all the Salesforce applications that are connected with Identity provider (IdP) when you log out from Salesforce org or any other app.
  • Mandate users to Login using SSO: Single Sign-on can make it mandatory for all Salesforce users to log in using SSO. This will prevent any person from logging win using any other source and bypassing the login system. No person will be able to have direct login making it a streamline and secure process.

Connect with External Source of Users


miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Microsoft Entra ID, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Shibboleth, Ping, Okta, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more.



Prerequisites

  • The following Subscription plans are required for the mentioned authentication methods:
    1. Federated Authentication: All Editions
    2. Delegated Authentication Professional, Enterprise, Performance, Unlimited, Developer, and How you integrate Editions.
    3. Authentication Providers: Professional, Enterprise, Performance, Unlimited, and Developer Editions.
  • Note - In order to do SP initiated SSO into Salesforce, you need to create a custom Domain. Check this link - Salesforce domain changes and follow the below steps:

  • Login to your Salesforce account.
  • Click on the Setup icon in the top-right section of the Salesforce lightening dashboard page.
  • Salesforce SSO : Salesforce Admin Dashboard- Setup

  • Now in the search field, search for the My Domain Settings.
  • Choose your domain name, check for availability and if available, proceed by saving the settings.
  • Salesforce SSO : Register domain

  • Search for Company Information in the search bar.
  • Copy the Organization Id. (This will be required later)
  • Salesforce SSO : copy organization id

  • Salesforce Metadata: After you have set up the SSO settings in Salesforce Admin Dashboard, you will get the Salesforce Metadata File. Click Download Metadata to download an XML file of your SAML configuration settings to send to your identity provider. The identity provider can then upload these configuration settings to connect to your Experience Cloud site.
  • Salesforce SSO : Download Salesforce Metadata

  • Login to your Salesforce account.
  • Go to Setup in the top-right section of the Salesforce classic dashboard page.
  • Salesforce Single Sign-On (sso)

  • Now in the left pane, select Domain Management.
  • Select My Domain.
  • Choose your domain name, check for availability and if available, proceed by clicking the Register Domain button.
  • Salesforce Single Sign-On (sso) Register domain

  • Test your domain once it is ready, by clicking the link and then click Deploy to Users.
  • Search for Company Information in the search bar.
  • Copy Organization Id. (This will be required later)
  • Salesforce Single Sign-On (sso) copy organization id

Follow the step-by-step guide given below for Salesforce Single Sign-On (SSO)

1. Configure Salesforce in miniOrange

  • Login into miniOrange Admin Console.
  • Go to Apps and click on Add Application button.
  • Salesforce Single Sign-On (SSO) add app

  • In Choose Application Type click on SAML/WS-FED application type.
  • Salesforce Single Sign-On (SSO) choose app type

  • Search for Salesforce in the list, if you don't find Salesforce in the list then, search for custom and you can set up your application via Custom SAML App.
  • Salesforce Single Sign-On (SSO) manage apps

  • Enter the following values in the respective fields.
    1. Application Name : Salesforce
    2. SP Entity ID or Issuer : https://[yourdomain].my.salesforce.com/
    3. ACS URL : https://[yourdomain].my.salesforce.com/?so=[organization_id]
    4. Single Logout URL : https://[yourdomain].my.salesforce.com
    5. Sign Response : ON
    Salesforce SSO (Single Sign-On) add IdP basic settings

  • Click Next. Now, in the Attribute Mapping, Click on Add Attribute and enter the attribute names with their values as shown below.

    (Follow the steps given here to find out Salesforce profileId.)

  • Salesforce SSO save configuration

  • Click on Save.
  • Your application is saved successfully. Now click on the Select button against your newly created application. Go to Metadata.
  • Salesforce SSO (Single Sign-On) Select Metadata for SAML

  • On the Metadata page, click on Show Metadata Details and choose either of the two Metadata options :
    • If you want to use miniOrange as User-Store i.e., your employee identities will be stored in miniOrange then download the metadata file under the heading 'INFORMATION REQUIRED TO SET MINIORANGE AS IDP'.
    • If you want to authenticate your employees via any external Identity Provider (IDP) like Active Directory, Okta, OneLogin, Google, Apple ID, etc then download the Metadata file under the heading 'INFORMATION REQUIRED TO AUTHENTICATE VIA EXTERNAL IDPS'.
    Salesforce SSO (Single Sign-On) View IdP metadata

  • Keep SAML Login URL, SAML Logout URL, IdP Entity ID or Issuer and click on the Download Certificate button to download the certificate which you will require in Step 2.
  • Configure Salesforce SSO : Select Metadata details external IDP or miniOrange as IDP



2. Configure SSO in Salesforce Admin Account


  • Log in to your Salesforce account as Account Admin.
  • Click the gear icon, then navigate to Setup > Identity > Single Sign-On Settings.

  • Salesforce SSO: setup salesforce as sp-lightning

  • Log in to your Salesforce account as Account Admin.
  • Navigate to Setup > Security Controls > Single Sign-On Settings.

  • Salesforce SSO: setup salesforce as sp-classic

  • On the Single Sign-On Settings page, click on Edit.

  • SSO settings salesforce as sp-sso settings

  • Check the SAML Enabled box to enable the use of SAML Single-Sign On, then click on Save.

  • SSO settings salesforce- enable saml salesforce as sp

  • Click New to open SAML Single Sign-On Settings.

  • SSO Salesforce as sp

  • Enter the following values in the respective fields.
    1. Issuer : IDP Entity ID/Issuer in miniorange metadata
    2. Entity ID : https://[yourdomain].my.salesforce.com
    3. Identity Provider Certificate : Upload Certificate from miniOrange metadata
    4. Request Signature method : RSA-SHA256
    5. Assertion Decryption Certificate : Not encrypted
    6. SAML Identity Type : Assertion contains the User's Salesforce username
    7. SAML Identity Location : Identity is in the NameIdentifier element of the Subject statement
    8. Service Provider Initiated Request Binding : HTTP Redirect
    9. Identity Provider Login URL : SAML Login URL in miniOrange metadata
    10. Custom Logout URL : https://[yourdomain].my.salesforce.com
  • Click on Save.

  • Salesforce SSO: enter info sso salesforce as sp

  • Copy your Login URL value.

  • Salesforce SSO: copy login url salesforce as sp

3. Test SSO Configuration

Test SSO login to your Salesforce account with miniOrange IdP:

    Using SP Initiated Login

    • Go to your Salesforce URL, here you will be either asked to enter the username or click on the SSO link which will redirect you to miniOrange IdP Sign On Page.
    • Salesforce Single Sign-On (SSO) login

    • Enter your miniOrange login credential and click on Login. You will be automatically logged in to your Salesforce account.

    Using IDP Initiated Login

    • Login to miniOrange IdP using your credentials.
    • Salesforce Single Sign-On (SSO)

    • On the Dashboard, click on Salesforce application which you have added, to verify SSO configuration.
    • Salesforce Single Sign-On (SSO) verify configuration


    Not able to configure or test SSO?


    Contact us or email us at idpsupport@xecurify.com and we'll help you setting it up in no time.



4. Configure Your User Directory (Optional)

miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Microsoft Entra ID, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Okta, Shibboleth, Ping, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more. You can configure your existing directory/user store or add users in miniOrange.



  • To add your users in miniOrange there are 2 ways:
  • 1. Create User in miniOrange

    • Click on Users >> User List >> Add User.
    • Salesforce: Add user in miniOrange

    • Here, fill the user details without the password and then click on the Create User button.
    • Salesforce: Add user details

    • After successful user creation a notification message "An end user is added successfully" will be displayed at the top of the dashboard.
    • Salesforce: Add user details

    • Click on Onboarding Status tab. Check the email, with the registered e-mail id and select action Send Activation Mail with Password Reset Link from Select Action dropdown list and then click on Apply button.
    • Salesforce: Select email action

    • Now, Open your email id. Open the mail you get from miniOrange and then click on the link to set your account password.
    • On the next screen, enter the password and confirm password and then click on the Single Sign-On (SSO) reset password button.
    • Salesforce: Reset user password
    • Now, you can log in into miniOrange account by entering your credentials.

    2. Bulk Upload Users in miniOrange via Uploading CSV File.

    • Navigate to Users >> User List. Click on Add User button.
    • Salesforce: Add users via bulk upload

    • In Bulk User Registration Download sample csv format from our console and edit this csv file according to the instructions.
    • Salesforce: Download sample csv file

    • To bulk upload users, choose the file make sure it is in comma separated .csv file format then click on Upload.
    • Salesforce: Bulk upload user

    • After uploading the csv file successfully, you will see a success message with a link.
    • Click on that link you will see list of users to send activation mail. Select users to send activation mail and click on Send Activation Mail. An activation mail will be sent to the selected users.
  • Click on External Directories >> Add Directory in the left menu of the dashboard.
  • Salesforce: Configure User Store

  • Select Directory type as AD/LDAP.
  • Salesforce: Select AD/LDAP as user store

    1. STORE LDAP CONFIGURATION IN MINIORANGE: Choose this option if you want to keep your configuration in miniOrange. If active directory is behind a firewall, you will need to open the firewall to allow incoming requests to your AD.
    2. STORE LDAP CONFIGURATION ON PREMISE: Choose this option if you want to keep your configuration in your premise and only allow access to AD inside premises. You will have to download and install miniOrange gateway in your premise.
    3. Salesforce: Select ad/ldap user store type

  • Enter LDAP Display Name and LDAP Identifier name.
  • Select Directory Type as Active Directory.
  • Enter the LDAP Server URL or IP Address against LDAP Server URL field.
  • Click on Test Connection button to verify if you have made a successful connection with your LDAP server.
  • Salesforce: Configure LDAP server URL Connection

  • In Active Directory, go to the properties of user containers/OU's and search for Distinguished Name attribute.
  • Salesforce: Configure user bind account domain name

  • Enter the valid Bind account Password.
  • Click on Test Bind Account Credentials button to verify your LDAP Bind credentials for LDAP connection.
  • Salesforce: Check bind account credentials

  • Search Base is the location in the directory where the search for a user begins. You will get this from the same place you got your Distinguished name.
  • Salesforce: Configure user search base

  • Select a suitable Search filter from the drop-down menu. To use custom Search Filter select "Write your Custom Filter" option and customize it accordingly.
  • Salesforce: Select user search filter

  • You can also configure following options while setting up AD. Enable Activate LDAP in order to authenticate users from AD/LDAP. Click on the Save button to add user store.
  • Salesforce: Activate LDAP options

    Here's the list of the attributes and what it does when we enable it. You can enable/disable accordingly.

    Attribute Description
    Activate LDAP All user authentications will be done with LDAP credentials if you Activate it
    Sync users in miniOrange Users will be created in miniOrange after authentication with LDAP
    Fallback Authentication If LDAP credentials fail then user will be authenticated through miniOrange
    Allow users to change password This allows your users to change their password. It updates the new credentials in your LDAP server
    Enable administrator login On enabling this, your miniOrange Administrator login authenticates using your LDAP server
    Show IdP to users If you enable this option, this IdP will be visible to users
    Send Configured Attributes If you enable this option, then only the attributes configured below will be sent in attributes at the time of login

  • Click on Save. After this, it will show you the list of User stores. Click on Test Connection to check whether you have enter valid details. For that, it will ask for username and password.
  • Salesforce: Test AD/Ldap connection

  • On Successful connection with LDAP Server, a success message is shown.
  • Click on Test Attribute Mapping.
  • Salesforce LDAP successful connection

  • Enter a valid Username. Then, click on Test. Mapped Attributes corresponding to the user are fetched.
  • Salesforce: Fetch mapped attributes for user

  • After successful Attribute Mapping Configuration, go back to the ldap configuration and enable Activate LDAP in order to authenticate users from AD/LDAP.
  • Refer our guide to setup LDAPS on windows server.

User Import and Provisioning from AD

  • Go to Settings >> Product Settings in the Customer Admin Account.
  • MFA/Two-Factor Authentication(2FA) for   miniOrange dashboard

  • Enable the "Enable User Auto Registration" option and click Save.
  • MFA/Two-Factor Authentication(2FA) for   Enable User Auto Registration

  • (Optional) To send a welcome email to all the end users that will be imported, enable the "Enable sending Welcome Emails after user registration" option and click Save.
  • MFA/Two-Factor Authentication(2FA) for   Enable sending Welcome Emails after user registration

  • From the Left-Side menu of the dashboard select Provisioning.
  • MFA/Two-Factor Authentication(2FA) for   User Sync/Provisioning

  • In Setup Provisioning tab select Active Directory in the Select Application drop-down.
  • Toggle the Import Users tab, click on Save button.
  • MFA/Two-Factor Authentication(2FA) for   User Sync Active Directory Configuration

  • On the same section, switch to Import Users section.
  • Select Active Directory from the dropdown and click on the Import Users tab, to import all the users from Active Directory to miniOrange.
  • MFA/Two-Factor Authentication(2FA) for   User Sync Import Operation

  • You can view all the Users you have imports by selecting Users >> User List from Left Panel.
  • MFA/Two-Factor Authentication(2FA) for   User List

  • All the imported users will be auto registered.
  • These groups will be helpful in adding multiple 2FA policies on the applications.

miniOrange integrates with various external user sources such as directories, identity providers, and etc.

Not able to find your IdP or Need help setting it up?


Contact us or email us at idpsupport@xecurify.com and we'll help you setting it up in no time.




5. Adaptive Authentication with Salesforce

A. Restricting access to Salesforce with IP Blocking

    You can use adaptive authentication with Salesforce Single Sign-On (SSO) to improve the security and functionality of Single Sign-On. You can allow a IP Address in certain range for SSO or you can deny it based your requirements and you can also challenge the user to verify his authenticity. Adaptive authentication manages the user authentication bases on different factors such as Device ID, Location, Time of Access, IP Address and many more.

    You can configure Adaptive Authentication with IP Blocking in following way:
  • Login to Self Service Console >> Adaptive Authentication.
  • Add a Policy Name for your Adaptive Authentication Policy.
  • Salesforce Single Sign-On (SSO) Restrict Access adaptive authentication policy

  • Select your Action for behavior Change and Challenge Type for user from the Action for behavior Change Section.
  • Salesforce Single Sign-On (SSO) Restrict Access adaptive authentication behavior change


    Action for behavior Change Options :


    Attribute Description
    Allow Allow user to authenticate and use services if Adaptive authentication condition is true.
    Challenge Challenge users with one of the three methods mentioned below for verifying user authenticity.
    Deny Deny user authentications and access to services if Adaptive authentication condition is true.

    Challenge Type Options :

    Attribute Description
    User second Factor The User needs to authenticate using the second factor he has opted or assigned for such as
  • OTP over SMS
  • PUSH Notification
  • OTP over Email
  • And 12 more methods.
  • KBA (Knowledge-based authentication) The System will ask user for 2 of 3 questions he has configured in his Self Service Console. Only after right answer to both questions user is allowed to proceed further.
    OTP over Alternate Email User will receive a OTP on the alternate email he has configured threw Self Service Console. Once user provides the correct OTP he is allowed to proceed further.

  • Now Enable Enable IP Restriction option from the IP RESTRICTION CONFIGURATION section to configure custom IP range.
  • Salesforce Single Sign-On (SSO) Restrict Access adaptive authentication ip blocking

  • Select the Action you want to perform if the IP address is out of the range. i.e. Allow, Challenge & Deny.
  • Specify the IP Address range for which you want above setting to reflect. You can add more than one IP Address ranges by clicking on following button +.
  • Scroll to the end and click on save.

B. Adaptive Authentication with Limiting number of devices.

    Using Adaptive Authentication you can also restrict the number of devices the end user can access the Services on. You can allow end users to access services on a fixed no. of devices. The end users will be able to access services provided by us on this fixed no. of devices.

    You can configure Adaptive Authentication with Device Restriction in following way

  • Login to Self Service Console >> Adaptive Authentication.
  • Add a Policy Name for your Adaptive Authentication Policy.
  • Select your Action for behavior Change and Challenge Type for user from the Action for behavior Change Section.
  • Salesforce Single Sign-On (SSO) Restrict Access adaptive authentication behavior and challenge type


  • Scroll down to Device Configuration section and enable Allow User to Register Device option to allow users to register their devices.
  • Enter the Number of Devices which are allowed to register in field next to Number of Device Registrations Allowed
  • Choose Action if number of devices exceeded (This will override your setting for Action for behavior Change.)
    1. Challenge: The user needs to verify himself using any of the three methods mentioned in table in step 5.1
    2. Deny : Deny users access to the system
  • Enable option Send email alerts to Users if number of Device registrations exceeded allowed count if you want to alert the user about no of devices exceeding the limit. Save the configuration.
  • Salesforce Single Sign-On (SSO) Restrict Access adaptive authentication enable device restriction


C. Add Adaptive Authentication policy to Salesforce.

  • Login to Self Service Console >> Policies.
  • Click on Edit option for predefined app policy.
  • Salesforce Single Sign-On (sso) edit device restriction policy

  • Set your application name in the Application and select password as Login Method.
  • Enable Adaptive Authentication on Policy page and select the required restriction method as an option.
  • From Select Login Policy dropdown select the policy we created in last step and click on save.
  • Salesforce Single Sign-On (SSO) Restrict Access save device restriction policy

    D.Notification and Alert Message.

      This section handles the notifications and alerts related to Adaptive Authentication.It provides the following options :

    • Get email alerts if users login from unknown devices or locations : Admin need to enable this option to enable receiving alerts for different alert options.
      adaptive authentication Action for behavior Change Configuration

    • Option Description
      Challenge Completed and Device Registered Enabling this option allows you to send an email alert when an end-user completes a challenge and registers a device.
      Challenge Completed but Device Not Registered Enabling this option allows you to send an email alert when an end-user completes a challenge but do not registers the device.
      Challenge Failed Enabling this option allows you to send an email alert when an end-user fails to complete the challenge.


      adaptive authentication Action for behavior Change Configuration

    • Next subsection is Send email alerts which allows us to enable or disable alerts for admin and end-users. To enable alerts for admins, you can enable the “Administrators” switch button.

    • adaptive authentication Action for behavior Change Configuration

    • In case you want multiple admins accounts to receive alerts then you can enable the option for admin and then enter the admin emails separated by a ‘,’ in the input field next to Administrators email to receive alerts label. To enable alerts for the end-users, you can enable the “End Users” switch button.
    • In case you want to customize the deny message that end user receive in case his authentication denied due to adaptive policy, you can do this by entering the message inside “Deny message for Adaptive Authentication” text box.
    • adaptive authentication Action for behavior Change Configuration
    How to add a trusted Device
    1. When End-user log in to the self service console after the policy for device restriction is on, he is provided the option to add the current device as a trusted device.

Troubleshooting

How to identify errors in SAML assertions sent by your IDP?

  • Use the SAML Assertion Validator to troubleshoot single sign-on (SSO) login problems and identify errors in SAML assertions sent by your identity provider. Click on this link know more about the error identification in SAML Assertions.

How can I trace and export the SAML tracer logs?

  • Install SAML Tracer on your preferred browser:

    For Firefox: Add SAML tracer Add-On from the Firefox marketplace.

    For Chrome / Edge or Chromium-based browsers: Install the SAML tracer extension from Chrome Webstore.

  • Steps to Capture logs:
    • Make sure the SAML Tracer window is opened before you start the SSO flow. (You can open it by clicking the SAML Tracer icon in your extensions list in the browser toolbar.)
    • Run the SSO flow to reproduce the issue. You will see SAML Tracer getting populated with all the URLs.
    • Hit Pause on SAML Tracer, once the issue is reproduced to avoid extra logs.
    • You will have something similar to the below pic in the SAML tracer.
    • Salesforce SSO reproduced issue

  • Steps to export logs:
    • To export logs, click the export option on the top of the SAML Tracer. (Refer to screenshot below).
    • Salesforce SSO tracer export option

    • You will be prompted with the Export SAML trace preferences window, select the None field, and then click on the Export option. (This option will allow keeping values in the original state which is required to further investigate the issue.)
    • Salesforce SSO preference window

    • Click Export. This will download a JSON file on your system.
    • Send the log file to the developer you are in touch with or at idpsupport@xecurify.com. Also, please attach an error screenshot. This would help us debug the issue.
    • If you are still not able to get the logs, feel free to let us know.

External References

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