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Two-Factor Authentication (2FA/MFA) for Palo Alto Networks


Palo Alto Networks provides a Global Protect system which connects to the Virtual Private Network (VPN) at UMass Amherst. It provides an encrypted connection between your campus network and off-campus computer, encrypting all traffic the users send and receive. You can enable Two-Factor Authentication(2FA) for your Palo Alto managed active directory to enhance it's security. When you enable 2FA, your users enter their username and password (first factor) as usual, and they have to enter an authentication code (the second factor) which will be shared on your virtual or hardware 2FA solution. This adds another security measure to prevent unwanted users connecting to your Palo Alto Global Protect VPN.


Types of 2FA Authentication with RADIUS

Depending on the VPN client, 2-factor authentication can take two forms..

  • VPN Clients that support RADIUS Challenge.
  • VPN Clients that do not support RADIUS Challenge.

miniOrange 2FA authentication for Palo Alto Networks Login

miniOrange accomplishes this by acting as a RADIUS server that accepts the username/password of the user entered as a RADIUS request and validates the user against the user store as Active Directory (AD). After the first level of authentication, miniOrange prompts the user with 2-factor authentication and either grants/revokes access based on the input by the user.


MFA 2FA Two-Factor authentication for Fortinet

  1. Primary authentication initiates with the user submitting his Username and Password for Palo Alto Networks.
  2. User request acts as an authentication request to RADIUS Server(miniOrange).
  3. miniOrange RADIUS server passes user credentials to validate against the credentials stored in AD (Active Directory) / Database.
  4. Once the user's first level of authentication gets validated AD sends the confirmation to RADIUS Server.
  5. Now miniOrange RADIUS Server asks for a 2-factor authentication challenge to the user.
  6. Here user submits the response/code which he receives on his hardware/phone.
  7. User response is checked at miniOrange’s RADIUS Server side.
  8. On successful 2nd factor authentication the user is granted access to login.

What are different 2FA/MFA methods for Palo Alto Networks supported by miniOrange?

miniOrange supports multiple 2FA/MFA authentication methods for Palo Alto Networks secure access such as, Push Notification, Soft Token, Microsoft / Google Authenticator etc.

Authentication TypeMethodSupported
miniOrange Authenticator Soft Token
miniOrange Push Notification
Mobile Token Google Authenticator
Microsoft Authenticator
Authy Authenticator
SMSOTP Over SMS
SMS with Link
EmailOTP Over Email
Email with Link
Call VerificationOTP Over Call
Hardware Token Yubikey Hardware Token
Display Hardware Token

You can opt for any of the 2FA methods to secure your Palo Alto Networks. To integrate 2FA, you can enable RADIUS authentication in Palo Alto Networks and configure policies in miniOrange to enable or disable 2FA for users.


Connect with any External Directories


miniOrange provides user authentication from various external directories such as miniOrange Directory, Microsoft AD, Azure Active Directory/LDAP, AWS Cognito and many more.

Can't find your Directory? Contact us on idpsupport@xecurify.com



Get Free Installation Help - Book a Slot


miniOrange offers free help through a consultation call with our System Engineers to Install or Setup Two-Factor Authentication for Palo Alto Networks solution in your environment with 30-day trial.

For this, you need to just send us an email at idpsupport@xecurify.com to book a slot and we'll help you setting it up in no time.



Enable Two-Factor Authentication (2FA)/MFA for Palo Alto Networks Client to extend security level.

1. Add the Radius Client in miniOrange

  • Login into miniOrange Admin Console.
  • Click on Customization in the left menu of the dashboard.
  • In Basic Settings, set the Organization Name as the custom_domain name.
  • Click Save. Once that is set, the branded login URL would be of the format https://<custom_domain>.xecurify.com/moas/login
  • 2FA Two-Factor authentication for Palo Alto Networks : setting up branding

  • Go to Apps Click on Add Application button.
  • Add Palo Alto Networks Radius Application

  • Choose RADIUS as Application type and click on Create App button.
  • 2FA Two-Factor authentication for Palo Alto Networks : Create Radius Application

  • Click on Palo Alto Networks application tab. If you don't find your application click on Radius Client application tab.
  • 2FA Two-Factor radauthentication for Palo Alto Networks : Select your Radius Client

  • Configure the below details to add Radius Client.
  • 2FA Two-Factor radauthentication for Palo Alto Networks : Select your Radius Client

    Client Name: Any name for your reference.
    Client IP: IP address of VPN server which will send Radius authentication request.
    Shared Secret: Security key.
    For Eg. "sharedsecret"
    (Keep this with you, you will need to configure same on VPN Server).
  • Click Next.
  • Under the Attribute Mappings tab, enable the toggle if you want to Send Groups in response and then click Next
  • 2FA Two-Factor radauthentication for Palo Alto Networks : Select your Radius Client

  • You can refer the table below for Vendor group attributes id.
    Vendor NameGroup AttributeVendor IDVendor Attribute ID
    Cisco ASA VPN26 Vendor-Specific307625
    Fortinet VPN26 Vendor-Specific123561
    Palo Alto VPN26 Vendor-Specific254615
    SonicWall VPN26 Vendor-Specific87413
    Citrix VPN26 Vendor-Specific6616
  • Configure the following Policy details for the Radius Client.
  • 2FA Two-Factor radauthentication for Palo Alto Networks : Select your Radius Client

    Group Name: Group for which the policy will apply.
    Policy Name: Any Identifier that specifies policy name.
    Login Method Login Method for the users associated with this policy.
    Enable 2-Factor Authentication Enables Second Factor during Login for users associated with this policy.
    Enable Adaptive Authentication Enables Adaptive Authentication for Login of users associated with this policy.
  • After configuring the given above details, Click on Save button.
  • Copy and save the Radius server IPs which will be required to configure your Radius client.
  • MFA 2FA two-factor authentication for Palo Alto Networks: RADIUS Server IPs

    NOTE: For On-Premise version follow the below steps before testing the connectivity.

    Only For On-Premise Version

    Open Firewall Ports.

  • In order to receive the RADIUS request, it is necessary to open UDP traffic on ports 1812 and 1813 for the machine where On-Premise IdP is deployed.
  • If the hosting machine is a Windows Machine then you can follow this document.
  • If the hosting machine is a Linux Machine then you can follow this document.

  • NOTE: If your machine is hosted on AWS, then enable the ports from the AWS panel.

2. Configure Palo Alto Networks Radius Server Profile

  • Log in to the Palo Alto Networks administrative interface.
  • MFA 2FA Two-Factor Authentication for Palo Alto Networks : Selct palo alto networks administrative interface

  • Click on Device tab >> Services Profiles, then RADIUS.
  • Click the on Add button to add a new RADIUS server profile.
  • You will see the following window.
  • MFA 2FA two-factor authentication for Palo Alto Networks : Rdius Server Profile

  • In the "Name" field, enter an appropriate identifier to this particular Radius Server Profile..
  • Increase the "Timeout" to at least 30 (120 recommended if using push notification, Out of band authentication methods or phone authentication).
  • Change the "Authentication Protocol" to PAP.
  • PAN-OS 7.x users must set the protocol in the CLI with this command: set authentication radius-auth-type pap.
  • Click on "Servers" >> Add button, to add a RADIUS server. After this, enter the below information:
  • Area Value
    Server Type in miniOrange RADIUS or any name you prefer.
    RADIUS Server For on-premise version: IP of server where IDP(miniOrange) is installed
    For cloud version: Use the Radius Server IPs which you got from Step1.
    Secret The RADIUS shared secret configured in Step 1.
    In Step 1 we configured an example Shared Secret as "sharedsecret"
    Port 1812
  • Click on OK.

3. Creating an Authentication Profile

  • Click on Device tab >> Authentication Profile.
  • Click on Add to add a new authentication profile, and enter the following information:
  • You will see the following window.
  • MFA 2FA two-factor authentication for Palo Alto Networks : Authetication profile

    Area Value
    Name Enter miniOrange or any name you prefer.
    Type Select RADIUS from the drop-down list
    Server Profile Select Radius Server Profile created in Step 7
  • Keep the rest of the options on the current screen as their defaults
  • Click the Advanced tab.
  • Choose the group to which this authentication profile will apply or select "all" group
  • Click on Ok.

4. Configure GlobalProtect Portal with the new Authentication Profile

  • Navigate to Network tab >> GlobalProtect >> Portals.
    NOTE:If you have not yet created a portal, see the Palo Alto Guide to Set Up Access to the GlobalProtect Portal
  • In the popup window, under the Authentication tab, choose the SSL/TSL Service Profile for the portal.
  • At the bottom left of Client Authentication click Add.
  • Give Client Authentication a name and select the authentication profile you’ve created in Step 8(Creating an Authentication Profile)
  • MFA 2FA two-factor authentication for Palo Alto Networks

  • Click on Ok.
x

5. Configure Your User Directory (Optional)

miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Okta, Shibboleth, Ping, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more. You can configure your existing directory/user store or add users in miniOrange.



Configure your existing directories such as Microsoft Active Directory, Azure, OpenLDAP, etc.

  • Click on External Directories >> Add Directory in the left menu of the dashboard.
  •  2FA: Configure User Store

  • Select Directory type as AD/LDAP.
  •  2FA: Select AD/LDAP as user store

    1. STORE LDAP CONFIGURATION IN MINIORANGE: Choose this option if you want to keep your configuration in miniOrange. If active directory is behind a firewall, you will need to open the firewall to allow incoming requests to your AD.
    2. STORE LDAP CONFIGURATION ON PREMISE: Choose this option if you want to keep your configuration in your premise and only allow access to AD inside premises. You will have to download and install miniOrange gateway in your premise.
    3.  Two-Factor Authentication : Select ad/ldap user store type

  • Enter LDAP Display Name and LDAP Identifier name.
  • Select Directory Type as Active Directory.
  • Enter the LDAP Server URL or IP Address against LDAP Server URL field.
  • Click on Test Connection button to verify if you have made a successful connection with your LDAP server.
  •  MFA/2FA: Configure LDAP server URL Connection

  • In Active Directory, go to the properties of user containers/OU's and search for Distinguished Name attribute.
  •  MFA: Configure user bind account domain name

  • Enter the valid Bind account Password.
  • Click on Test Bind Account Credentials button to verify your LDAP Bind credentials for LDAP connection.
  •  MFA: Check bind account credentials

  • Search Base is the location in the directory where the search for a user begins. You will get this from the same place you got your Distinguished name.
  •  2FA : Configure user search base

  • Select a suitable Search filter from the drop down menu. To use custom Search Filter select "Write your Custom Filter" option and customize it accordingly.
  •  MFA/2FA : Select user search filter

  • You can also configure following options while setting up AD. Enable Activate LDAP in order to authenticate users from AD/LDAP. Click on the Save button to add user store.
  •  MFA : Activate LDAP options

    Here's the list of the attributes and what it does when we enable it. You can enable/disable accordingly.

    Attribute Description
    Activate LDAP All user authentications will be done with LDAP credentials if you Activate it
    Sync users in miniOrange Users will be created in miniOrange after authentication with LDAP
    Fallback Authentication If LDAP credentials fail then user will be authenticated through miniOrange
    Allow users to change password This allows your users to change their password. It updates the new credentials in your LDAP server
    Enable administrator login On enabling this, your miniOrange Administrator login authenticates using your LDAP server
    Show IdP to users If you enable this option, this IdP will be visible to users
    Send Configured Attributes If you enable this option, then only the attributes configured below will be sent in attributes at the time of login

  • Click on Save. After this, it will show you the list of User stores. Click on Test Connection to check whether you have enter valid details. For that, it will ask for username and password.
  •  2FA: Test AD/Ldap connection

  • On Successful connection with LDAP Server, a success message is shown.
  • Click on Test Attribute Mapping.
  •  LDAP successful connection

  • Enter a valid Username. Then, click on Test. Mapped Attributes corresponding to the user are fetched.
  •  MFA: Fetch mapped attributes for user

  • After successful Attribute Mapping Configuration, go back to the ldap configuration and enable Activate LDAP in order to authenticate users from AD/LDAP.
  • Refer our guide to setup LDAPS on windows server.

User Import and Provisioning from AD



Note: Below steps are used to enable one time or manual sync. To enable sync on scheduled basis, you should use LDAP gateway module. Read more and download the LDAP gateway module.


  • Go to Settings >> Product Settings in the Customer Admin Account.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  miniOrange dashboard

  • Enable the "Enable User Auto Registration" option and click Save.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  Enable User Auto Registration

  • (Optional) To send a welcome email to all the end users that will be imported, enable the "Enable sending Welcome Emails after user registration" option and click Save.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  Enable sending Welcome Emails after user registration

  • From the Left-Side menu of the dashboard select Provisioning.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  User Sync/Provisioning

  • In Setup Provisioning tab select Active Directory in the Select Application Drop Down.
  • Toggle the Import Users tab, click on Save button.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  User Sync Active Directory Configuration

  • On the same section, switch to Import Users section.
  • Select Active Directory from the dropdown and click on the Import Users tab, to import all the users from Active Directory to miniOrange.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  User Sync Import Operation

  • You can view all the Users you have imports by selecting Users >> User List from Left Panel.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  User List

  • All the imported users will be auto registered.
  • These groups will be helpful in adding multiple 2FA policies on the applications.
  • To add your users in miniOrange there are 2 ways:
  • 1. Create User in miniOrange

    • Click on Users >> User List >> Add User.
    •  VPN 2FA : Add user in miniOrange

    • Here, fill the user details without the password and then click on the Create User button.
    •  MFA: Add user details

    • After successful user creation a notification message "An end user is added successfully" will be displayed at the top of the dashboard.
    •  Two-Factor Authentication: Add user details

    • Click on On Boarding Status tab. Check the email, with the registered e-mail id and select action Send Activation Mail with Password Reset Link from Select Action dropdown list and then click on Apply button.
    •  2FA: Select email action

    • Now, Open your email id. Open the mail you get from miniOrange and then click on the link to set your account password.
    • On the next screen, enter the password and confirm password and then click on the Single Sign-On (SSO) reset password button.
    •  Multi-Factor Authentication: Reset user password
    • Now, you can log in into miniOrange account by entering your credentials.

    2. Bulk Upload Users in miniOrange via Uploading CSV File.

    • Navigate to Users >> User List. Click on Add User button.
    •  2FA: Add users via bulk upload

    • In Bulk User Registration Download sample csv format from our console and edit this csv file according to the instructions.
    •  Two-Factor authentication: Download sample csv file

    • To bulk upload users, choose the file make sure it is in comma separated .csv file format then click on Upload.
    •  2FA : Bulk upload user

    • After uploading the csv file successfully, you will see a success message with a link.
    • Click on that link you will see list of users to send activation mail. Select users to send activation mail and click on Send Activation Mail. An activation mail will be sent to the selected users.

6. Creating User Groups (Recommended)


  • This step involves Importing the user group from the Active Directory and Provisioning them.
  • Go to Provisioning. Switch to Setup Provisioning tab and select Active Directory from Dropdown menu.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks : Select Active Directory (AD)

  • Select Group Provisioning/Deprovisioning tab, and toggle on Import Group option.
  • Enter the Base DN for group sync and click Save.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks : Enter BaseDN

  • If you want to dynamically allocate users to the groups present in the miniOrange, then enable "Assign Users to groups"
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks : Switch on import Group

  • Now switch to Import Groups option and select Active Directory from which you want to import your users.
  • Finally, click on Import button. Your group will be imported.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks : User group imported successfully

    (The Active Directory Group Provisioning (Sync) setup is done. Now, whenever a user is created or modified in LDAP server and if the Assign Users to groups is enabled, then user group attribute from the LDAP server will be automatically synced and the user group will be assigned or changed accordingly in miniOrange.)

  • Select Groups >> Manage Groups from left panel.
  • Click on the Create Group button on the top.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  Manage Groups

  • Enter an appropriate Group Name and click on Create Group.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  Create Groups

  • In this guide we have created a Group by name VPN_Group.
  • Assign various members to the group using the Assign User option associated with the group in the groups list.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  User Assign

  • Select the Users that are required to be assigned to this group. Then Select Assign to Group in Select Action Dropdown and click on Apply button.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  Assignment to Group

  • These groups will be helpful in adding multiple 2FA policies on the applications.

7. Configure 2FA/MFA for End-Users

  • To enable 2FA/MFA for Palo Alto Networks endusers, go to 2-Factor Authentication >> 2FA Options For EndUsers.
  • Select default Two-Factor authentication method for end users. Also, you can select particular 2FA methods, which you want to show on the end users dashboard.
  • Once Done with the settings, click on Save to configure your 2FA settings.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  Configure 2FA Panel

  • Login into your End-User Dashboard using end user login URL.
    • For Cloud Version: The login URL (branding url) which you have set in Step 1
    • For On-Premise version: The login URL will be the same as of Admin Login URL.
  • Select Setup 2FA from left panel. (Browse through the Second factor options and choose an appropriate method to be used by the particular End-User during login.)
  • For now, we have selected the SMS >> OTP OVER SMS as our 2FA method. You can explore the guide to setup other 2FA methods here.
  • Enable the OTP over SMS if you have your phone number added under your profile section else click on Edit button.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  Configure 2FA Panel

  • Enter you Phone Number along with the necessary country code and click on the SAVE button.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  Configure Second Factor-SMS(Enter Mobile Number)

  • Admin can change the second factor of the End user from the User List.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks: User list in miniOrange

  • Under Action Click on Select and then select Reset Second Factor.
  • MFA/2FA Two-Factor authentication for Palo Alto Networks: User list(Reset second factor)

8. Add Another Policy (Optional)

  • Here, we will configure a policy for the User Group that we created in the Step 6 and associate it with the Palo Alto Networks VPN Application.
  • Click on Policies tab >> App Login Policy.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  App Authentication Policy

  • Click on Add Policy tab.
  • In Application section, select the RADIUS App that we configured earlier in Step 1.
  • Select the required User Group in Group Name and enter the Policy name.
  • In this guide, we will configure a Password Only policy for "VPN_Group", so that only the VPN_Group members can access VPN Services without a Second Factor.
  • Once done with the policy settings, click on Save to Add Policy.
  • MFA/Two-Factor Authentication(2FA) for Palo Alto Networks  App Add Policy

9. Test miniOrange 2FA setup for Palo Alto VPN Login

  • Login to GlobalProtect client and enter Username and password.
  • MFA 2FA two-factor authentication for Palo Alto Networks global-protect-client

  • It will prompt you for 2 Factor code if you have enabled 2-factor authentication in miniOrange policy.
  • Enter your 2-Factor code and you should be connected to Palo Alto Network VPN.

10. Disconnection from GlobalProtect

  • Click on the GlobalProtect icon.
  • MFA 2FA two-factor authentication for Palo Alto Networks : Go to global-protect icon

  • Click on Disconnect.
  • MFA 2FA two-factor authentication for Palo Alto Networks : Select Disconnect Option

11. Troubleshooting

  • Login to miniOrange Admin Dashboard.
  • Click on Reports >> Radius User Authentication Report.
  • MFA 2FA two-factor authentication for Palo Alto Networks : Authentication Reports

  • Enter Enduser Identifier and Date range.
  • Click on Search.
  • MFA 2FA two-factor authentication for Palo Alto Networks : Enduser Authentication Logs

  • You can test an authentication profile by entering the following command:
  • admin@PA-3060> test authentication authentication-profile <authentication-profile-name> username <username> password
  • You will be prompted for the password associated with the user account.

  • Profile names are case-sensitive. Also, if the authentication profile has a username modifier defined, you must enter it with the username. For example, if the username modifier is %USERINPUT%@%USERDOMAIN%, for a user named xyz in domain acme.com, you would need to enter xyz@acme.com as the username.

Further References

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