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Two-Factor Authentication for Palo Alto VPN Client

miniOrange provides a ready to use solution for Palo Alto Networks Platform. This solution ensures that you are ready to roll out secure access to Palo Alto for users within minutes.

Palo Alto VPN client

Palo Alto Networks provide Global Protect system which connects to the Virtual Private Network (VPN) at UMass Amherst. It provides an encrypted connection between your campus network and off-campus computer. You can enable two-factor authentication (2FA) for your Palo Alto managed active directory to increase security level. When you enable 2FA, your users enter their username and password (first factor) as usual, and they have to enter an authentication code (the second factor) which will share on your virtual or hardware 2FA solution.
To enable 2FA you can enable RADIUS authentication in Palo Alto Networks and configure policies in miniOrange to enable or disable 2FA for users.

miniOrange 2FA for VPN Login

  • miniOrange accomplishes this by acting as a RADIUS server, that accepts the username/password of the user entered as a RADIUS request, validates the user against the user store as Active Directory(AD), prompts him for the 2-factor authentication and either grants/revokes access based on the input by the user.

  • Types of 2FA Authentication with RADIUS

  • The 2-factor authentication can be of two types depending on the VPN clients.

    • VPN Clients that support RADIUS Challenge.
    • VPN Clients that do not support RADIUS Challenge.

  • In VPN Clients that support RADIUS Challenge :

    • First step is user's username & password get validated against the credentials stored in Active Directory and 2nd request sends a success response, this request is sent to validate the 2-factor authentication of the user, on successful authentication user is granted access to the application.
    • Authentication methods : All Authentication methods supported by miniOrange. Software Token, Push Notification, OTP over Email to name a few.
    • RADIUS Clients that support this authentication type:
      -> OpenVPN
      -> Palo Alto
      -> Fortinet
      -> Pulse Secure Connect Secure SSL
    • MFA 2FA two-factor authentication for Palo Alto palo-alto-support-chart

    We can connect with any Directory

    miniOrange provides user authentication from external directories like Microsoft Active Directory, Azure AD, AWS Cognito etc.

    Can't find your Directory ? Contact us on idpsupport@xecurify.com. We'll help you setting it up in no time.


    Enable Two-Factor Authentication (2FA) for your VPN Client to increase security level.

    Step 1: Choose Your User Directory

    1.1: Setup AD as User Directory

    1. Login to miniOrange dashboard from the Admin Console.
    2. From the left side menu, click on User Stores >> Add User Store.
    3.  Single Sign-On (SSO) configure user store

    4. Select User Store type as AD/LDAP.
    5. Single Sign-On (SSO)Select AD/LDAP as user store

      1. STORE LDAP CONFIGURATION IN MINIORANGE: Choose this option if you want to keep your configuration in miniOrange. If active directory is behind a firewall, you will need to open the firewall to allow incoming requests to your AD.
      2. STORE LDAP CONFIGURATION ON PREMISE: Choose this option if you want to keep your configuration in your premise and only allow access to AD inside premises. You will have to download and install miniOrange gateway in your premise.
      3.  Single Sign-On (SSO) select ad/ldap user store type

    6. Enter LDAP Display Name and LDAP Identifier name.
    7. Select Directory Type as Active Directory.
    8. Enter the LDAP Server URL or IP Address against LDAP Server URL field.
    9. Click on Test Connection button to verify if you have made a successful connection with your LDAP server.
    10.   Single Sign-On (SSO)configure LDAP server URL Connection

    11. In Active Directory, go to the properties of user containers/OU's and search for Distinguished Name attribute.
    12.   Single Sign-On (SS0)configure user bind account domain name

    13. Enter the valid Bind account Password.
    14. Click on Test Bind Account Credentials button to verify your LDAP Bind credentials for LDAP connection.
    15.   Single Sign-On (SS0)check bind account credentials

    16. Search Base is the location in the directory where the search for a user begins. You will get this from the same place you got your Distinguished name.
    17.   Single Sign-On (SSO) configure user search base

    18. Select a suitable Search filter from the drop down menu. To use custom Search Filter select "Custom Search Filter" option and customize it accordingly.
    19.  Single Sign-On (SSO)select user search filter

    20. You can also configure following options while setting up AD. Enable Activate LDAP in order to authenticate users from AD/LDAP. Click on the Save button to add user store.
    21.  Single Sign-On (SSO) Activate ldap options

      Here's the list of the attributes and what it does when we enable it. You can enable/disable accordingly.

      Attribute Description
      Activate LDAP All user authentications will be done with LDAP credentials if you Activate it
      Sync users in miniOrange Users will be created in miniOrange after authentication with LDAP
      Backup Authentication If LDAP credentials fail then user will be authenticated through miniOrange
      Allow users to change password This allows your users to change their password. It updates the new credentials in your LDAP server
      Enable administrator login On enabling this, your miniOrange Administrator login authenticates using your LDAP server
      Show IdP to users If you enable this option, this IdP will be visible to users
      Send Configured Attributes If you enable this option, then only the attributes configured below will be sent in attributes at the time of login

    22. Click on Save. After this, it will show you the list of User stores. Click on Test Configuration to check whether you have enter valid details. For that, it will ask for username and password.
    23.  Single Sign-On (SSO)test AD/Ldap connection

    24. On Successful connection with LDAP Server, a success message is shown.
    25. Click on Test Attribute Mapping.
    26.  Single Sign-On (SSO) LDAP successful connection

    27. Enter a valid Username. Then, click on Test. Mapped Attributes corresponding to the user are fetched.
    28.  Single Sign-On (SSO)Fetch mapped attributes for user

    29. After successful Attribute Mapping Configuration, go back to the ldap configuration and enable Activate LDAP in order to authenticate users from AD/LDAP.
    30. Refer our guide to setup LDAPS on windows server.

    1.2: Setup miniOrange as a User Store

    1. Log in to miniOrange Admin Console.
    2. There are 3 ways to setup miniOrange as an Identity Source

      1.2.1 Create User in miniOrange

      • Click on Users >> Add User.
      •  Single Sign-On (SSO)add user in miniOrange

      • Here, fill the user details without the password and then click on the Create User button.
      • Single Sign-On (SSO) add user details

      • After successful user creation a notification message "An end user is added successfully" will be displayed at the top of the dashboard.
      • Single Sign-On (SSO) add user details

      • Click on On Boarding Status tab. Check the email, with the registered e-mail id and select action Send Activation Mail with Password Reset Link from Select Action dropdown list and then click on Apply button.
      •  Single Sign-On (SSO) email action

      • Now, Open your email id. Open the mail you get from miniOrange and then click on the link to set your account password.
      • On the next screen, enter the password and confirm password and then click on the Single Sign-On (SSO) reset password button.
      •  reset user password
      • Now, you can log in into miniOrange account by entering your credentials.

      1.2.2 Bulk Upload Users in miniOrange via Uploading CSV File.

      • Navigate to Users >> User List. Click on Add User button.
      •  Single Sign-On (SSO)add user via bulk upload

      • In Bulk User Registration Download sample csv format from our console and edit this csv file according to the instructions.
      •  Single Sign-On (SSO) download sample csv file

      • To bulk upload users, choose the file make sure it is in comma separated .csv file format then click on Upload.
      •  Single Sign-On (SSO) bulk upload user

      • After uploading the csv file successfully, you will see a success message with a link.
      • Click on that link you will see list of users to send activation mail. Select users to send activation mail and click on Send Activation Mail. An activation mail will be sent to the selected users.

      1.2.3 Self User Registration

      • miniOrange self user registration allows end users to register themselves using customized registration form. miniOrange admin users can customize the registration form by adding more custom fields according to their choice. Follow the miniOrange guide to customize user self registration page.

    Step 2: User Import and Provisioning from Active Directory

    • This step involves Importing the users from the Active Directory and Provisioning them.
    • Go to Settings in the Customer Admin Account.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  miniOrange dashboard

    • Enable the "Enable User Auto Registration" option and click Save.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  Enable User Auto Registration

    • (Optional) To send a welcome email to all the end users that will be imported, enable the "Enable sending Welcome Emails after user registration" option and click Save.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  Enable sending Welcome Emails after user registration

    • From the Left-Side menu dashboard select Provisioning.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  User Sync/Provisioning

    • In Setup Provisioning tab select Active Directory in the Select Application Drop Down.
    • Toggle the Import Users Check box.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  User Sync Active Directory Configuration

    • Click on Save and the click on the Import Users tab.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  User Sync Import Operation

    • Select Active Directory in the Select App to Import Users From Dropdown.
    • Then click on Import to import all the users from Active Directory to miniOrange.
    • You can view all the Users you have imports by selecting Users >> User List from Left Panel.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  User List

    • All the imported users will be auto registered.

    Step 3: Creating User Groups(Recommended)

    • Select Groups >> Manage Groups from left panel.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  Manage Groups

    • Click on the Create Group button on the top.
    • Enter an appropriate Group Name and click on Create Group.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  Create Groups

    • In this guide we have created a Group by name VPN_Group.
    • Assign various members to the group using the Assign User option associated with the group in the groups list.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  User Assign

    • Select the Users that are required to be assigned to this group. Then Select Assign to Group in Select Action Dropdown. Then click Apply.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  Assignment to Group

    Step 4: Configuring 2FA two factor authentication for End-Users

    • Login into your End-User Dashboard using Active Directory Credentials.
    • Select Configure 2FA from left panel.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  Configure 2FA Panel

    • Browse through the Second factor options and choose an appropriate method to be used by the particular End-User during login.
    • In this guide, we have selected the method "OTP OVER SMS". You can explore the guide to setup other methods here.
    • MFA/Two Factor Authentication(2FA) for Palo Alto Configure Second Factor(OTP over SMS)

    • Click on configure/reconfigure "OTP OVER SMS".
    • Enter you phone number along with the necessary country code and click on SAVE below. After the Phone details are saved successfully, click on the Save button on the top bar to set this as your 2FA method.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  Configure Second Factor-SMS(Enter Mobile Number)

    • To use a particular method of 2FA, we configure that method first and then select the method and click on SAVE.
    • Currently used method is denoted by green color.
    • MFA/Two Factor Authentication(2FA) for Palo Alto Configuration done successfully

    Step 5: Add the Radius Client in miniOrange

    • Go to Apps >> Manage Apps. Click on Add Application button.
    • MFA/Two Factor Authentication(2FA) for Palo Alto Add application

    • Choose RADIUS as Application type and click on Create App button.
    • 2FA two factor authentication for Palo Alto  radius dashboard

    • Click on Palo Alto application tab. If you don't find your application click on Radius Client application tab.
    • 2FA two factor authentication for Palo Alto  radius client

    • Configure details below to add Radius Client.
    • Client Name: Any name for your reference.
      Client IP: IP address of VPN server which will send Radius authentication request.
      Shared Secret: Security key.
      For Eg. "sharedsecret"
      (Keep this with you, you will need to configure same on VPN Server).
      Include Password & OTP in same Request Check this option for clients which takes password and the OTP in same request. Otherwise keep it unchecked.
      Send Groups in Response Enable this to send user groups as Vendor-Specific Group Attributes.
    • Configure the following Policy details for the Radius App.
    • Group Name: Group for which the policy will apply.
      Policy Name: Any Identifier that specifies policy name.
      Login Method Login Method for the users associated with this policy.
      Enable 2-Factor Authentication Enables Second Factor during Login for users associated with this policy.
      Enable Adaptive Authentication Enables Adaptive Authentication for Login of users associated with this policy.
      2FA two factor authentication for Palo Alto  App Configure

    • Click on Save.

    • NOTE: For On-Premise version follow the below steps before testing the connectivity.

      Only For On-Premise Version

      Step 1: Open Firewall Ports.

    • In order to receive the RADIUS request, it is necessary to open UDP traffic on ports 1812 and 1813 for the machine where On-Premise IdP is deployed.
    • If the hosting machine is a Windows Machine then you can follow this document.
    • If the hosting machine is a Linux Machine then you can follow this document.

    • NOTE: If your machine is hosted on AWS, then enable the ports from the AWS panel.

    Step 6: Add Another Policy (Optional)

    • Here, we will configure a policy for the User Group that we created in the Step 3 and associate it with the VPN Application.
    • Click on Policies tab >> App Authentication Policy.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  App Authentication Policy

    • Click on Add Policy tab.
    • In Step 1 Select the RADIUS App that we configured earlier.
    • In Step 2 Select the required User Group in Group Name and enter Policy name as “<Any Name>”.
    • In this guide, we will configure a Password Only policy for Open_VPN group. So, only the Open_VPN group members can access VPN Services without a Second Factor.
    • MFA/Two Factor Authentication(2FA) for Palo Alto  App Add Policy

    • Admin can change the second factor of the End user from the User List.
    • MFA/Two Factor Authentication(2FA) for Palo Alto: User list in miniOrange

    • Under Action Click on Select and then select Reset Second Factor.
    • MFA/2FA two factor authentication for Palo Alto: User list(Reset second factor)

    Step 7: Configure Palo Alto Networks Radius Server Profile

    • Log in to the Palo Alto Networks administrative interface.
    • MFA 2FA two-factor authentication for Palo Alto palo-alto-administrative-interface

    • Click on Device tab >> Services Profiles, then RADIUS.
    • Click the on Add button to add a new RADIUS server profile.
    • You will see the following window.
    • MFA 2FA two-factor authentication for Palo Alto palo-alto-radius-server-profile

    • In the "Name" field, enter an appropriate identifier to this particular Radius Server Profile..
    • Increase the "Timeout" to at least 30 (120 recommended if using push notification, Out of band authentication methods or phone authentication).
    • Change the "Authentication Protocol" to PAP.
    • PAN-OS 7.x users must set the protocol in the CLI with this command: set authentication radius-auth-type pap.
    • Click on "Servers" >> Add button, to add a RADIUS server. After this, enter the below information:
    • Area Value
      Server Type in miniOrange RADIUS or any name you prefer.
      RADIUS Server For on-premise version: IP of server where IDP(miniOrange) is installed
      For cloud version: Contact us at info@xecurify.com to get the IP
      Secret The RADIUS shared secret configured in Step 1.
      In Step 1 we configured an example Shared Secret as "sharedsecret"
      Port 1812
    • Click on OK.

    Step 8 : Creating an Authentication Profile

    • Click on Device tab >> Authentication Profile.
    • Click on Add to add a new authentication profile, and enter the following information:
    • You will see the following window.
    • MFA 2FA two-factor authentication for Palo Alto palo-alto-authetication-profile

      Area Value
      Name Enter miniOrange or any name you prefer.
      Type Select RADIUS from the drop-down list
      Server Profile Select Radius Server Profile created in Step 7
    • Keep the rest of the options on the current screen as their defaults
    • Click the Advanced tab.
    • Choose the group to which this authentication profile will apply or select "all" group
    • Click on Ok.

    Step 9: Configure GlobalProtect Portal with the new Authentication Profile

    • Navigate to Network tab >> GlobalProtect >> Portals.
      NOTE:If you have not yet created a portal, see the Palo Alto Guide to Set Up Access to the GlobalProtect Portal
    • In the popup window, under the Authentication tab, choose the SSL/TSL Service Profile for the portal.
    • At the bottom left of Client Authentication click Add.
    • Give Client Authentication a name and select the authentication profile you’ve created in Step 8(Creating an Authentication Profile)
    • MFA 2FA two-factor authentication for Palo Alto palo-alto-client-authentication

    • Click on Ok.

    Step 10 : Test miniOrange 2FA setup for Palo Alto VPN Login

    • Login to GlobalProtect client and enter Username and password.
    • MFA 2FA two-factor authentication for Palo Alto global-protect-client

    • It will prompt you for 2 Factor code if you have enabled 2-factor authentication in miniOrange policy.
    • Enter your 2-Factor code and you should be connected to VPN.

    Step 11: Disconnection from GlobalProtect

    • Click on the GlobalProtect icon.
    • MFA 2FA two-factor authentication for Palo Alto global-protect icon

    • Click on Disconnect.
    • MFA 2FA two-factor authentication for Palo Alto disconnect

    For Further Details:

    Two-Factor authentication
    Configure RADIUS authentication

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