A solution that is tailored to your specific needs
24 * 7 Worldwide support
Get one-click secure access to your Zendesk application using a single username and password with the miniOrange’s Single Sign-On (SSO) solution.
Secure user identity with two or more authentication levels for your Zendesk application login.
Tighten security for your Zendesk app when the risk of a breach is higher with the Adaptive MFA.
Provision Zendesk Users (Create, update, delete and Sync) with any IDP, HR System or Database and streamline user management.
Zendesk Single Sign-On (SSO) solution allows you to get secure access to Zendesk and other integrated applications using single set of credentials. Zendesk SSO allows easy, secure, and effortless login by creating a trust relationship between the Zendesk application (Service Provider) and Identity Provider (IdP). IDP can be miniOrange, Azure AD, Cognito, database, or any user store where your user data is maintained. Your login procedure can begin in one of two ways: IDP Initiated SSO or SP Initiated SSO.
Unified SSO portal with multi language support
Multiple IDP Support (AD, External IDP and Social Provider)
Windows based authentication
Secure your Zendesk application from password thefts using Multi-Factor Authentication (MFA) with 15+ authentication methods provided by miniOrange. MFA solution prevents unauthorized users from accessing information and resources having a password alone as an authentication factor. Enabling the Zendesk MFA solution on top of the Zendesk SSO solution adds an additional layer of security ensuring only trusted users and devices get access to the Zendesk Application.
15+ MFA Methods (Push Notification, Hardware Token support)
Offline MFA Support
Restrict access to Zendesk login when the risk of a breach is higher with the Adaptive MFA solution which will authenticate users based on - IP, Device, Location, and Time of login. Adaptive Authentication provides an additional layer of MFA security based on the user’s risk profile, real-time circumstances, and access level set by the security admin. It also reduces the authentication load for Zendesk app users, as strong authentication is enforced only when required most. As a part of the Risk-based MFA feature, miniOrange uses a combination of IP Address, Device Id, Location, and Time of Access to detect and block fraud in real-time.
Restrict access based on - IP, Device, Location, and Time
Real time risk assessment
Group and Role based Assignment
Set granular access Security Policies
The Zendesk Provisioning process guarantees that user accounts are created, updated, deleted, and granted appropriate access across your Zendesk application and integrated Identity Directories. Zendesk provisioning and de-provisioning actions are bi-directional, so if you create accounts in a Zendesk app and import them into miniOrange, or create accounts in miniOrange and then push them to Zendesk, or integrated Identity Source it syncs all the data. Furthermore, Automated User Provisioning automates all of these operations ensuring real-time sync and updates.
Streamlined User Management (Import, Manage, and Sync)
SCIM Gateway Support
Directory and HR-Driven Provisioning
Employee productivity and efficiency increase since they save time by not having to repeatedly log in to the application and getting an MFA prompt only when a robust authentication is needed.
Implementing Multi-FactorAuthentication with an extra edge of Adaptive MFA increases security and lessens the possibility of a hacker using a user's identity to gain access to the system thus protecting from security threats.
Organizations need to demonstrate that they have taken the necessary security measures to secure sensitive data. To satisfy the criteria for data access and security risk protection, miniOrange IAM assists with security and regulatory compliance.
Spend less with a particular user tier plan with dedicated support. Pay only for the IAM feature your company security management requires the most.
Manage user and group access without migrating users from the current user store. Various user stores, including Identity Provider, Active Directory (AD), databases, etc are supported by miniOrange.
Reduced support calls for password resets, proper user access management, and the elimination of storing various records in multiple directories and environments all contribute to a reduction in the organization's overall security management cost.
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