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Zendesk Single Sign On (SSO)
miniOrange provides a ready to use solution for Zendesk. This solution ensures that you are ready to roll out secure access to Zendesk to your employees within minutes.

Zendesk

Zendesk Support is a system for tracking, prioritizing, and solving customer support tickets. It puts all customer information in one place so that everything is in a single location. Zendesk Guide provides machine learning powered, self-service customer support, using a combination of the Zendesk API, Web Widget, and Mobile SDK as Zendesk Embeddables.

miniOrange provides secure access to Zendesk for enterprises and full control over access to the application. Single Sign On (SSO) into Zendesk with one set of login credentials.

Follow the Step-by-Step Guide given below for Zendesk Single Sign On (SSO)

Step 1: Configure miniOrange Settings in Zendesk

Step 2: Configure Zendesk Settings for miniOrange

Step 3: Onboard users into our system

Step 4: Login to miniOrange Account


Using Two Factor Authentication for Zendesk

The most practical way to strengthen authentication is to require a second factor after the username/password stage. Since a password is something that a user knows, ensuring that the user also has something or using biometrics thwarts attackers that steal or gain access to passwords.

Traditional two-factor authentication solutions use hardware tokens (or "fobs") that users carry on their keychains. These tokens generate one-time passwords for the second stage of the login process. However, hardware tokens can cost up to $40 each. It takes time and effort to distribute them, tracks who has which one, and replace them when they break. They're easy to lose, hard to use, and users consistently report high levels of frustration with token-based systems.


For Further Details:

Guide For Single Sign On (SSO)
Zendesk Single Sign On (SSO)

We offer Security Solutions of Single Sign-On, Two Factor Authentication, Fraud Prevention and much more.

Please call us at +1978 658 9387 (US), +91 77966 99612 (India) or email us at info@xecurify.com