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Zoho Single Sign-On (SSO)


Zoho Single Sign-on (SSO) solution by miniOrange provides secure access to Zoho for enterprises and full control over access of Zoho application. Single Sign-On (SSO) solution for Zoho is a cloud based service. With this service you need only one password credentials for all your web & SaaS apps including Zoho using user stored in Active Directory (AD) domain. miniOrange provides secure access and full control to Zoho for enterprises and applications. With the help of the given guide you can configure Zoho easily.

To create a SAML connection between Zoho and miniOrange, you will need to provide some details from Zoho to miniOrange, and vice versa. You can get Zoho's details from the Zoho metadata and provide them to miniOrange while configuring SAML. Similarly, you will need to get the required details from miniOrange to configure SAML in Zoho.

Zoho and miniOrange Single Sign-On (SSO) integration supports the following features:


  • SP Initiated Single Sign-On (SSO)
  • IdP Initiated Single Sign-On (SSO)

Connect with External Source of Users


miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Shibboleth, Ping, Okta, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more.



Pre-requisite

    To configure Zoho as a service provider in miniOrange, you will need to provide Zoho's details. These details can be found in the metadata file, which you can download from your Zoho account.
    To download Zoho’s metadata:

  • Login to accounts.zoho.com .
  • In the left panel, under Organization, click SAML Authentication.
  • Click Download Metadata. A file named "zohometadata.xml" will be downloaded.
  • Configure Zoho Single Sign-On (SSO): Download Zoho metadata file

  • This we will need while configuring the SSO in miniOrange dashboard.

Follow the step-by-step guide given below for configuring the Zoho Single Sign-On (SSO)

1. Configure Zoho in miniOrange

  • Login into miniOrange Admin Console.
  • Go to Apps and click on Add Application button.
  • Zoho Single Sign-On (SSO) add app

  • In Choose Application Type click on SAML/WS-FED application type.
  • Zoho Single Sign-On (SSO) choose app type

  • Search for Zoho in the list, if you don't find Zoho in the list then, search for custom and you can set up your application via Custom SAML App.
  • Zoho Single Sign-On (SSO) manage apps

  • Upload the XML metadata section from Autodesk in miniOrange Dashboard using the Import SP Metadata feature..
  • Enter the App name as Zoho, select the File format and upload the zohometadata.xml. Click on Import button.
  • Zoho Single Sign-On (SSO) Single Sign-On (SSO): Upload SP Metadata File in miniOrange Dashboard

  • All the values will be auto-filled.
  • Go to the Attributes mapping section and make sure that NameID format is selected as email address.
  • Zoho Single Sign-On (SSO) Single Sign-On (SSO): Upload SP Metadata File in miniOrange Dashboard

  • Click on Save.
  • Get IdP Metadata Details to upload to Zoho:

  • Go to Apps >> Manage Apps.
  • Search for your app and click on the select in action menu against your app.
  • Click on Metadata to get metadata details, which will be required later. Click on Show SSO Link to see the IDP initiated SSO link for Zoho.
  • Zoho SSO (Single Sign-On) metadata link

  • Here you will see 2 options, if you are setting up miniOrange as IDP copy the metadata details related to miniOrange, if you required to be authenticated via external IDP's (OKTA, AZURE AD, ADFS, ONELOGIN, Zoho) you can get metadata from the 2nd Section as shown below.
  • Zoho Single Sign-On (SSO) Add SAML Application

  • Keep SAML Login URL, SAML Logout URL and click on the Download Certificate button to download certificate which you will require in Step 2.
  • Zoho Single Sign-On (SSO) Select Metadata details external IDP or miniOrange as IDP

2. Configure Single Sign-on (SSO) in Zoho Admin Account

  1. Go back to the Zoho admin account and click on Set up Now.
  2. Zoho SAML Single Sign On (SSO): Zoho Accounts admin console

  3. In the SAML Authentication popup's, enter the SAML Login URL in Sign-in URL field and SAML Logout URL in Sign Out URL field, which you have copied in Step 1.
  4. In Change Password URL field, enter the miniOrange Login URL.
  5. In X.509 Certificate field, upload the certificate file downloaded in the Step 1.
  6. Zoho SAML Single Sign On (SSO) SAML settings

  7. Based on your SAML requirements, you can make use of the following options as well:
      Zoho SAML Single Sign On (SSO) saml settings

      Sign SAML requests:

    • For SP-initiated SAML, Zoho will send SAML requests to your IdP (to authenticate the user). Your IdP may require that these requests are signed to ensure that:
      • The requests are coming from Zoho and not any other source.
      • The information sent in the request is not altered by a malicious actor.
    • To meet this signature requirement, you can enable the option to sign all SAML requests Zoho sends. A public key will be generated and available for download (on the SAML Authentication page). You'll need to provide this public key to your IdP for verifying the signed requests.
    • Generate key pair

    • After your IdP authenticates a user, it will send a SAML response to Zoho, which contains information about the authenticated user, among other details. To maintain the confidentiality of this information, the IdP may require that SAML responses be encrypted. To meet this requirement, you can generate a cryptographic key pair of public and private key. The private key will be kept secure. The public key will be available for download, and you'll need to provide it to your IdP. Your IdP will use this public key to encrypt the information in SAML responses and send them to Zoho. Since this information can only be decrypted using the private key that Zoho has kept secure, the information sent in responses remains confidential between your IdP and Zoho.
    • Note: If you enable the option Sign SAML requests, a key pair will be generated automatically.
    • Single Logout

    • There are two types of Single logout (SLO):
      • SP-initiated SLO: When users sign out of Zoho, they will be automatically signed out of the IdP as well.
      • IdP-initiated SLO: When users sign out of the IdP, they will be automatically signed out of Zoho as well.
    • For SLO to work, it must be supported by the IdP. Some IdPs support only one type of SLO, some support both, and some support none.
    • To configure Single logout for your organization, you need to:
      • Enable the Single logout option.
      • Provide your IdP's sign-out URL to Zoho while configuring SAML.
      • Provide Zoho's sign-out URL to your IdP. Zoho's sign-out URL can be found in the metadata file under the tag {md:SingleLogoutService}. For IdPs that are supported, the steps to enable single logout are described in the respective SAML help articles.
    • Just-In-Time provisioning

    • Just-in-Time (JIT) provisioning allows your users to get added to your Zoho organization when they sign in to Zoho for the first time through SAML. They will be added after validating the SAML response and their domain. If JIT is not enabled, you have to manually add your users to your Zoho organization before they can sign in with SSO.
    • Using JIT, you can also retrieve and auto-fill some user information fields in Zoho (from the IdP). To do that, map the following Zoho user information fields with the corresponding fields from your IdP when you enable JIT:
      • First Name
      • Last Name
      • Display Name
    • Your IdP may either pre-define the attribute names or let you enter an attribute name of your own. If the latter is the case, enter an attribute name in Zoho and use the same name in your IdP.
  8. Click Submit. miniOrange as an IDP is configured successfully.
  9. Zoho SAML Single Sign On (SSO) saml settings

3. Test SSO Configuration

Test SSO login to your Zoho account with miniOrange IdP:

    Using SP Initiated Login

    • Go to your Zoho URL, here you will be either asked to enter the username or click on the SSO link which will redirect you to miniOrange IdP Sign On Page.
    • Zoho Single Sign-On (SSO) login

    • Enter your miniOrange login credential and click on Login. You will be automatically logged in to your Zoho account.

    Using IDP Initiated Login

    • Login to miniOrange IdP using your credentials.
    • Zoho Single Sign-On (SSO)

    • On the Dashboard, click on Zoho application which you have added, to verify SSO configuration.
    • Zoho Single Sign-On (SSO) verify configuration


    Not able to configure or test SSO?


    Contact us or email us at idpsupport@xecurify.com and we'll help you setting it up in no time.



4. Configure Your User Directory (Optional)

miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Active Directory, Azure AD, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Okta, Shibboleth, Ping, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more. You can configure your existing directory/user store or add users in miniOrange.



  • To add your users in miniOrange there are 2 ways:
  • 1. Create User in miniOrange

    • Click on Users >> User List >> Add User.
    • Zoho: Add user in miniOrange

    • Here, fill the user details without the password and then click on the Create User button.
    • Zoho: Add user details

    • After successful user creation a notification message "An end user is added successfully" will be displayed at the top of the dashboard.
    • Zoho: Add user details

    • Click on Onboarding Status tab. Check the email, with the registered e-mail id and select action Send Activation Mail with Password Reset Link from Select Action dropdown list and then click on Apply button.
    • Zoho: Select email action

    • Now, Open your email id. Open the mail you get from miniOrange and then click on the link to set your account password.
    • On the next screen, enter the password and confirm password and then click on the Single Sign-On (SSO) reset password button.
    • Zoho: Reset user password
    • Now, you can log in into miniOrange account by entering your credentials.

    2. Bulk Upload Users in miniOrange via Uploading CSV File.

    • Navigate to Users >> User List. Click on Add User button.
    • Zoho: Add users via bulk upload

    • In Bulk User Registration Download sample csv format from our console and edit this csv file according to the instructions.
    • Zoho: Download sample csv file

    • To bulk upload users, choose the file make sure it is in comma separated .csv file format then click on Upload.
    • Zoho: Bulk upload user

    • After uploading the csv file successfully, you will see a success message with a link.
    • Click on that link you will see list of users to send activation mail. Select users to send activation mail and click on Send Activation Mail. An activation mail will be sent to the selected users.
  • Click on External Directories >> Add Directory in the left menu of the dashboard.
  • Zoho: Configure User Store

  • Select Directory type as AD/LDAP.
  • Zoho: Select AD/LDAP as user store

    1. STORE LDAP CONFIGURATION IN MINIORANGE: Choose this option if you want to keep your configuration in miniOrange. If active directory is behind a firewall, you will need to open the firewall to allow incoming requests to your AD.
    2. STORE LDAP CONFIGURATION ON PREMISE: Choose this option if you want to keep your configuration in your premise and only allow access to AD inside premises. You will have to download and install miniOrange gateway in your premise.
    3. Zoho: Select ad/ldap user store type

  • Enter LDAP Display Name and LDAP Identifier name.
  • Select Directory Type as Active Directory.
  • Enter the LDAP Server URL or IP Address against LDAP Server URL field.
  • Click on Test Connection button to verify if you have made a successful connection with your LDAP server.
  • Zoho: Configure LDAP server URL Connection

  • In Active Directory, go to the properties of user containers/OU's and search for Distinguished Name attribute.
  • Zoho: Configure user bind account domain name

  • Enter the valid Bind account Password.
  • Click on Test Bind Account Credentials button to verify your LDAP Bind credentials for LDAP connection.
  • Zoho: Check bind account credentials

  • Search Base is the location in the directory where the search for a user begins. You will get this from the same place you got your Distinguished name.
  • Zoho: Configure user search base

  • Select a suitable Search filter from the drop-down menu. To use custom Search Filter select "Write your Custom Filter" option and customize it accordingly.
  • Zoho: Select user search filter

  • You can also configure following options while setting up AD. Enable Activate LDAP in order to authenticate users from AD/LDAP. Click on the Save button to add user store.
  • Zoho: Activate LDAP options

    Here's the list of the attributes and what it does when we enable it. You can enable/disable accordingly.

    Attribute Description
    Activate LDAP All user authentications will be done with LDAP credentials if you Activate it
    Sync users in miniOrange Users will be created in miniOrange after authentication with LDAP
    Fallback Authentication If LDAP credentials fail then user will be authenticated through miniOrange
    Allow users to change password This allows your users to change their password. It updates the new credentials in your LDAP server
    Enable administrator login On enabling this, your miniOrange Administrator login authenticates using your LDAP server
    Show IdP to users If you enable this option, this IdP will be visible to users
    Send Configured Attributes If you enable this option, then only the attributes configured below will be sent in attributes at the time of login

  • Click on Save. After this, it will show you the list of User stores. Click on Test Connection to check whether you have enter valid details. For that, it will ask for username and password.
  • Zoho: Test AD/Ldap connection

  • On Successful connection with LDAP Server, a success message is shown.
  • Click on Test Attribute Mapping.
  • Zoho LDAP successful connection

  • Enter a valid Username. Then, click on Test. Mapped Attributes corresponding to the user are fetched.
  • Zoho: Fetch mapped attributes for user

  • After successful Attribute Mapping Configuration, go back to the ldap configuration and enable Activate LDAP in order to authenticate users from AD/LDAP.
  • Refer our guide to setup LDAPS on windows server.

User Import and Provisioning from AD

  • Go to Settings >> Product Settings in the Customer Admin Account.
  • MFA/Two-Factor Authentication(2FA) for   miniOrange dashboard

  • Enable the "Enable User Auto Registration" option and click Save.
  • MFA/Two-Factor Authentication(2FA) for   Enable User Auto Registration

  • (Optional) To send a welcome email to all the end users that will be imported, enable the "Enable sending Welcome Emails after user registration" option and click Save.
  • MFA/Two-Factor Authentication(2FA) for   Enable sending Welcome Emails after user registration

  • From the Left-Side menu of the dashboard select Provisioning.
  • MFA/Two-Factor Authentication(2FA) for   User Sync/Provisioning

  • In Setup Provisioning tab select Active Directory in the Select Application drop-down.
  • Toggle the Import Users tab, click on Save button.
  • MFA/Two-Factor Authentication(2FA) for   User Sync Active Directory Configuration

  • On the same section, switch to Import Users section.
  • Select Active Directory from the dropdown and click on the Import Users tab, to import all the users from Active Directory to miniOrange.
  • MFA/Two-Factor Authentication(2FA) for   User Sync Import Operation

  • You can view all the Users you have imports by selecting Users >> User List from Left Panel.
  • MFA/Two-Factor Authentication(2FA) for   User List

  • All the imported users will be auto registered.
  • These groups will be helpful in adding multiple 2FA policies on the applications.

miniOrange integrates with various external user sources such as directories, identity providers, and etc.

Not able to find your IdP or Need help setting it up?


Contact us or email us at idpsupport@xecurify.com and we'll help you setting it up in no time.




5. Adaptive Authentication with Zoho

A. Restricting access to Zoho with IP Blocking

    You can use adaptive authentication with Zoho Single Sign-On (SSO) to improve the security and functionality of Single Sign-On. You can allow a IP Address in certain range for SSO or you can deny it based your requirements and you can also challenge the user to verify his authenticity. Adaptive authentication manages the user authentication bases on different factors such as Device ID, Location, Time of Access, IP Address and many more.

    You can configure Adaptive Authentication with IP Blocking in following way:
  • Login to Self Service Console >> Adaptive Authentication.
  • Add a Policy Name for your Adaptive Authentication Policy.
  • Zoho Single Sign-On (SSO) Restrict Access adaptive authentication policy

  • Select your Action for behavior Change and Challenge Type for user from the Action for behavior Change Section.
  • Zoho Single Sign-On (SSO) Restrict Access adaptive authentication behavior change


    Action for behavior Change Options :


    Attribute Description
    Allow Allow user to authenticate and use services if Adaptive authentication condition is true.
    Challenge Challenge users with one of the three methods mentioned below for verifying user authenticity.
    Deny Deny user authentications and access to services if Adaptive authentication condition is true.

    Challenge Type Options :

    Attribute Description
    User second Factor The User needs to authenticate using the second factor he has opted or assigned for such as
  • OTP over SMS
  • PUSH Notification
  • OTP over Email
  • And 12 more methods.
  • KBA (Knowledge-based authentication) The System will ask user for 2 of 3 questions he has configured in his Self Service Console. Only after right answer to both questions user is allowed to proceed further.
    OTP over Alternate Email User will receive a OTP on the alternate email he has configured threw Self Service Console. Once user provides the correct OTP he is allowed to proceed further.

  • Now Enable Enable IP Restriction option from the IP RESTRICTION CONFIGURATION section to configure custom IP range.
  • Zoho Single Sign-On (SSO) Restrict Access adaptive authentication ip blocking

  • Select the Action you want to perform if the IP address is out of the range. i.e. Allow, Challenge & Deny.
  • Specify the IP Address range for which you want above setting to reflect. You can add more than one IP Address ranges by clicking on following button +.
  • Scroll to the end and click on save.

B. Adaptive Authentication with Limiting number of devices.

    Using Adaptive Authentication you can also restrict the number of devices the end user can access the Services on. You can allow end users to access services on a fixed no. of devices. The end users will be able to access services provided by us on this fixed no. of devices.

    You can configure Adaptive Authentication with Device Restriction in following way

  • Login to Self Service Console >> Adaptive Authentication.
  • Add a Policy Name for your Adaptive Authentication Policy.
  • Select your Action for behavior Change and Challenge Type for user from the Action for behavior Change Section.
  • Zoho Single Sign-On (SSO) Restrict Access adaptive authentication behavior and challenge type


  • Scroll down to Device Configuration section and enable Allow User to Register Device option to allow users to register their devices.
  • Enter the Number of Devices which are allowed to register in field next to Number of Device Registrations Allowed
  • Choose Action if number of devices exceeded (This will override your setting for Action for behavior Change.)
    1. Challenge: The user needs to verify himself using any of the three methods mentioned in table in step 5.1
    2. Deny : Deny users access to the system
  • Enable option Send email alerts to Users if number of Device registrations exceeded allowed count if you want to alert the user about no of devices exceeding the limit. Save the configuration.
  • Zoho Single Sign-On (SSO) Restrict Access adaptive authentication enable device restriction


C. Add Adaptive Authentication policy to Zoho.

  • Login to Self Service Console >> Policies.
  • Click on Edit option for predefined app policy.
  • Zoho Single Sign-On (sso) edit device restriction policy

  • Set your application name in the Application and select password as Login Method.
  • Enable Adaptive Authentication on Policy page and select the required restriction method as an option.
  • From Select Login Policy dropdown select the policy we created in last step and click on save.
  • Zoho Single Sign-On (SSO) Restrict Access save device restriction policy

    D.Notification and Alert Message.

      This section handles the notifications and alerts related to Adaptive Authentication.It provides the following options :

    • Get email alerts if users login from unknown devices or locations : Admin need to enable this option to enable receiving alerts for different alert options.
      adaptive authentication Action for behavior Change Configuration

    • Option Description
      Challenge Completed and Device Registered Enabling this option allows you to send an email alert when an end-user completes a challenge and registers a device.
      Challenge Completed but Device Not Registered Enabling this option allows you to send an email alert when an end-user completes a challenge but do not registers the device.
      Challenge Failed Enabling this option allows you to send an email alert when an end-user fails to complete the challenge.


      adaptive authentication Action for behavior Change Configuration

    • Next subsection is Send email alerts which allows us to enable or disable alerts for admin and end-users. To enable alerts for admins, you can enable the “Administrators” switch button.

    • adaptive authentication Action for behavior Change Configuration

    • In case you want multiple admins accounts to receive alerts then you can enable the option for admin and then enter the admin emails separated by a ‘,’ in the input field next to Administrators email to receive alerts label. To enable alerts for the end-users, you can enable the “End Users” switch button.
    • In case you want to customize the deny message that end user receive in case his authentication denied due to adaptive policy, you can do this by entering the message inside “Deny message for Adaptive Authentication” text box.
    • adaptive authentication Action for behavior Change Configuration
    How to add a trusted Device
    1. When End-user log in to the self service console after the policy for device restriction is on, he is provided the option to add the current device as a trusted device.

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